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ANALYZING SURVEY RESULTS

  • US 20110137808A1
  • Filed: 03/11/2010
  • Published: 06/09/2011
  • Est. Priority Date: 12/04/2009
  • Status: Abandoned Application
First Claim
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1. A computer-readable medium encoded with computer-executable instructions, the computer-executable instructions comprising:

  • logic adapted to receive survey result information, the survey result information comprising information extracted from an automated survey that is offered to a survey recipient;

    logic adapted to perform an analysis of the survey result information;

    logic adapted to determine if the analysis of the survey result information warrants one or more follow-up actions with a customer.

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