APPLYING TAGS FROM COMMUNICATION FILES TO USERS

• US 20110138000A1
• Filed: 12/08/2009
• Published: 06/09/2011
• Est. Priority Date: 12/08/2009
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated
• Original Assignee: International Business Machines Corporation
• Inventors: D'Amora, Bruce D., Jones, Andrew R., Keller, Neal M., Balasubramanian, Swaminathan, O'Connell, Brian M., Pickover, Clifford A., Walker, Keith R., Handy-Bosma, John
• Granted Patent: US 8,589,497 B2
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A method, data processing system, and computer program product for associating tags with a person or user. A computer receives a communication file. The computer determines a tag for the communication file to form a communication file association of the tag with the communication file. The computer identifies contact information for a user from the communication file. The computer forms a user association between the user and the tag.

Claims

1. A computer implemented method for associating tags with a person, the method comprising:

receiving a communication file;

determining a tag for the communication file to form a communication file association of the tag with the communication file;

identifying contact information for a person from the communication file; and

forming a user association between the person and the tag.

4. The computer implemented method of claim 1, wherein the user association is a criteria for subscribing the person to an electronic communications having at least one matching tag.

5. The computer implemented method of claim 4, further comprising:

receiving an email satisfying the criteria, responsive to a sender entering the tag into the email;

responsive to receiving the email satisfying the criteria, adding an indication in the email to form a tag-sourced email for a user to which the email is directed that the user is subscribed to the email on the basis of the communication file association; and

dispatching the tag-sourced email to the user.

6. The computer implemented method of claim 5, wherein receiving an email further comprises removing a redundant email address from the email.

7. The computer implemented method of claim 1, wherein determining a tag for the communication file comprises:

assigning at least one draft tag to the communication file, wherein the at least one draft tag is provided by a first user;

soliciting at least one additional user to negotiate a tag set for the communication file, wherein the second user is the person, responsive to identifying contact information for the person; and

concluding negotiations between the first user and the at least one additional user to form at least one of a tag set selected from the group consisting of an agreed tag set, or a disputed tag set.

8. The computer implemented method of claim 7, wherein soliciting the at least one additional user further comprises:

presenting draft tags to the second user, each draft tag having at least two selectable agreement levels; and

receiving a selection of at least one selectable agreement level for each draft tag from the at least one additional user.

9. The computer implemented method of claim 8, the method further comprising;

responsive to a determination of an agreed tag set, forming the agreed tag set; and

presenting the agreed tag set as an agreed tag set to the first user and the at least one additional user, wherein the agreed tag set is determined based on the first user and the at least one additional user placing selectable agreement levels for a subset of an agreed tag set above a threshold for some tags.

10. The computer implemented method of claim 9, wherein agreed tag set is determined based on the user placing selectable agreement levels for tags other than the subset below the threshold.

11. The computer implemented method of claim 9, wherein the agreed tag set comprises tags that each correspond to votes of the first user and the at least one additional user, wherein the vote of the first user and the vote of the second user do not diverge.

12. The computer implemented method of claim 8, further comprising receiving an additional draft tag from a second user to add to the draft tag set.

13. The computer implemented method of claim 8, further comprising ranking the tags in the draft tag set to show an order to which tags have accrued agreement from users as a whole, wherein the users comprise at least an email author and the second user.

2. The computer implemented method of claim 2 further comprising:

receiving a request to search for users based on the tag; and

responsive to receiving the request, looking-up the person and rendering a contact card to a display, and wherein forming the user association further comprises recording the user association to the contact card suitable for rendering to a computer output device.

3. The computer implemented method of claim 2, further comprising receiving a user request to add the contact information to a contact database, wherein forming the association between the person and the tag is responsive to receiving the user request and further comprises associating an email address to the person.

14. A computer implemented method for associating tags with a person, the method comprising:

receiving a communication file, wherein the communication file is an email;

identifying contact information for a person from the communication file;

determining a tag for the communication file to form a communication file association of the tag with the communication file, wherein determining comprises;

assigning at least one draft tag to the communication file, wherein the at least one draft tag is provided by a first user;

soliciting at least one additional user to negotiate a tag set for the communication file, wherein the second user is the person, responsive to identifying contact information for a user; and

concluding negotiations among the first user and the at least one additional user to form at least one of a tag set selected from the group consisting of an agreed tag set, or a disputed tag set; and

forming a user association between the person and the tag.

15. A computer program product for associating tags with a person, the computer program product comprising:

a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising;

computer readable program code configured to receive a communication file;

computer readable program code configured to determine a tag for the communication file to form a communication file association of the tag with the communication file;

computer readable program code configured to identify contact information for a person from the communication file; and

computer readable program code configured to form a user association between the person and the tag.

16. The computer program product of claim 15, wherein the user association is recorded to a contact card suitable for rendering to a computer output device, the method further comprising:

computer readable program code configured to receive a request to search for users based on the tag;

computer readable program code configured to look-up the person and rendering the contact card to a display, responsive to receiving the request; and

computer readable program code configured to receive a user request to add the contact information to a contact database, wherein forming the association between the person and the tag is responsive to receiving the user request and further comprises associating an email address to the person.

17. The computer program product of claim 15, further comprising:

computer readable program code configured to receive an email satisfying the criteria, responsive to a sender entering the tag into the email, wherein receiving an email further comprises removing a redundant email address from the email;

computer readable program code configured to add an indication in the email to form a tag-sourced email for a user to which the email is directed that the user is subscribed to the email on the basis of the communication file association, responsive to receiving the email satisfying the criteria; and

computer readable program code configured to dispatch the tag-sourced email to the user, wherein the user association is a criteria for subscribing the person to an electronic communications having at least one matching tag.

18. The computer program product of claim 15, wherein computer readable program code configured to determine a tag for the communication file comprises:

computer readable program code configured to assign at least one draft tag to the communication file, wherein the at least one draft tag is provided by a first user;

computer readable program code configured to solicit at least one additional user to negotiate a tag set for the communication file, wherein the second user is the user, responsive to identifying contact information for a user; and

computer readable program code configured to conclude negotiations among the first user and the at least one additional user to form at least one of a tag set selected from the group consisting of an agreed tag set, or a disputed tag set.

19. The computer program product of claim 18, wherein computer readable program code configured to solicit the at least one additional user further comprises:

computer readable program code configured to present draft tags to the additional user each draft tag having at least two selectable agreement levels; and

computer readable program code configured to receive a selection of at least one selectable agreement level for each draft tag from the at least one additional user, wherein the agreed tag set is determined based on the user placing selectable agreement levels for tags other than the subset below the threshold;

computer readable program code configured to rendering a user-selectable button to submit tags for negotiation.

20. The computer program product of claim 19, the method further comprising;

computer readable program code configured to form the agreed tag set, responsive to a determination of an agreed tag set; and

computer readable program code configured to present the agreed tag set as an agreed tag set to the users, wherein the agreed tag set is determined based on the user and the at least one additional user placing selectable agreement levels for a subset of an agreed tag set above a threshold for some tags.

21. A computer system for associating tags with a person, the system comprising:

a central processing unit (CPU);

a computer readable memory;

a computer readable storage medium containing program instructions;

first program instructions to receive a communication file;

second program instructions to determine a tag for the communication file to form a communication file association of the tag with the communication file; and

third program instructions to identify contact information for a person from the communication file identify contact information for a person from the communication file;

fourth program instructions to form a user association between the person and the tag; and

wherein

the first, second, third, and fourth program instructions are stored on the computer readable storage medium for execution by the central processing unit (CPU) via the computer readable memory.

22. The computer system of claim 21, wherein the user association is recorded to a contact card suitable for rendering to a computer output device, the computer system further comprising:

fifth program instructions to receive a request to search for users based on the tag;

sixth program instructions to look-up the person and rendering the contact card to a display, responsive to receiving the request; and

seventh program instructions to receive a user request to add the contact information to a contact database, wherein forming the association between the person and the tag is responsive to receiving the user request and further comprises associating an email address to the person; and

wherein

the fifth, sixth, and seventh program instructions are stored on the computer readable storage medium for execution by the central processing unit (CPU) via the computer readable memory.

23. The computer system of claim 21, the computer system further comprising:

fifth program instructions to receive an email satisfying the criteria, responsive to a sender entering the tag into the email, wherein receiving an email further comprises removing a redundant email address from the email;

sixth program instructions to add an indication in the email to form a tag-sourced email for a user to which the email is directed that the user is subscribed to the email on the basis of the communication file association, responsive to receiving the email satisfying the criteria; and

seventh program instructions to dispatch the tag-sourced email to the user, wherein the user association is a criteria for subscribing the person to an electronic communications having at least one matching tag; and

wherein

the fifth, sixth, and seventh program instructions are stored on the computer readable storage medium for execution by the central processing unit (CPU) via the computer readable memory.

24. The computer system of claim 21, wherein the second program instructions to determine a tag for the communication file comprises:

fifth program instructions to assign at least one draft tag to the communication file, wherein the at least one draft tag is provided by a first user;

sixth program instructions to solicit at least one additional user to negotiate a tag set for the communication file, wherein the second user is the user, responsive to identifying contact information for a user; and

seventh program instructions to conclude negotiations among the first user and the at least one additional user to form at least one of a tag set selected from the group consisting of an agreed tag set, or a disputed tag set; and

wherein

the fifth, sixth, and seventh program instructions are stored on the computer readable storage medium for execution by the central processing unit (CPU) via the computer readable memory.

25. The computer system of claim 24, wherein the sixth program instructions to solicit the at least one additional user further comprises:

eighth program instructions to present draft tags to the additional user each draft tag having at least two selectable agreement levels;

ninth program instructions to receive a selection of at least one selectable agreement level for each draft tag from the at least one additional user, wherein the agreed tag set is determined based on the user placing selectable agreement levels for tags other than the subset below the threshold; and

tenth program instructions to render a user-selectable button to submit tags for negotiation; and

wherein

the eighth, ninth, and tenth program instructions are stored on the computer readable storage medium for execution by the central processing unit (CPU) via the computer readable memory.