GENERATING AND RECOMMENDING TASK SOLUTIONS

• US 20110145822A1
• Filed: 12/10/2009
• Published: 06/16/2011
• Est. Priority Date: 12/10/2009
• Status: Abandoned Application

• Current Assignee: Go Daddy Operating Company LLC (GoDaddy, Inc.)
• Original Assignee: Go Daddy Group Incorporated (GoDaddy, Inc.)
• Inventors: Miller, Joseph, Lee, Yong, Rowe, Tiffany
• Application Number:
  US12/634,950
• Publication Number:
  US 20110145822A1
• Time in Patent Office: Days
• US Class Current: 718/100
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Systems and methods of the present invention provide for receiving an action item communication by a user, which is then imported by a task management engine into a task list of an electronic organizer. Keywords from the task may be used to search a user'"'"'s preferences, partnerships or the Internet for suggested solutions to complete the task. The system may then be customized to the user'"'"'s preferences.

Claims

1. A method, comprising the steps of:

a) generating an action item from an action item communication received on a client communicatively coupled to a network;

b) importing the action item as a task into a task list of an electronic organizer hosted on a server in a data center;

c) extracting one or more keywords from the action item;

d) searching for a proposed solution for the task using the one or more keywords; and

e) displaying the proposed solution for the task to a user on a user interface on the client, wherein a task management engine learns from the user'"'"'s response to the proposed solution and updates a profile for the user accordingly.

2. The method of claim 1 wherein the action item communication is an email.

3. The method of claim 1 wherein the action item communication is a voicemail.

4. The method of claim 1 wherein the action item communication is a text message.

5. The method of claim 1 wherein the action item communication is received by the user and the action item must be completed by the user by the end of a current time period.

6. The method of claim 1 further comprising the step of receiving a flag from the user indicating intent by the user to import the action item communication as a task into the task list.

7. The method of claim 1 further comprising the step of parsing a text string from the action item communication into the one or more keywords.

8. The method of claim 1 further comprising the step of rearranging the one or more keywords imported into the task list to make the task more readable to the user.

9. The method of claim 1 wherein the task imported into the task list is initially marked as incomplete.

10. The method of claim 1 further comprising the step of proposing a solution for the task based on the user'"'"'s existing profile, defined preferences, past actions or any combination thereof.

11. The method of claim 10 wherein the past actions of the user include a behavior pattern of the user.

12. The method of claim 1 further comprising the step of proposing the solution for the task based on one or more available partnership solutions.

13. The method of claim 1 further comprising the step of proposing the solution for the task based on available Internet search tools.

14. The method of claim 1 further comprising the step of managing a deadline for the task.

15. The method of claim 1 further comprising the step of marking the task as complete.

16. The method of claim 1 further comprising the step of receiving feedback from the user, wherein the feedback is used by the task management engine to learn preferences, behavior patterns or any combination thereof from the user.

17. The method of claim 1 wherein the preferences and the behavior patterns are used to create future suggestions.

18. The method of claim 1 further comprising the step of receiving from the user a rating of the user'"'"'s experience, the partner or vendor used, the usefulness of the proposed solution or any combination thereof.