Voice Quality Analysis Device and Method Thereof
First Claim
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1. A method, comprising:
- receiving a first packet at a processing device, the first packet associated with a voice call;
in response to determining that a first address associated with the first packet matches a second address, copying a payload of the first packet to a second packet at the processing device;
communicating the first packet from the processing device to a target associated with the first address; and
determining a voice quality characteristic of the voice call based on the second packet.
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Abstract
A portion of a voice call is forked by copying packets associated with voice call at a device providing an interface between two networks. The packets to be copied are identified based on address and port information associated with the voice call. The portion of the voice call is analyzed to determine the source of any voice quality issues associated with the call.
40 Citations
20 Claims
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1. A method, comprising:
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receiving a first packet at a processing device, the first packet associated with a voice call; in response to determining that a first address associated with the first packet matches a second address, copying a payload of the first packet to a second packet at the processing device; communicating the first packet from the processing device to a target associated with the first address; and determining a voice quality characteristic of the voice call based on the second packet. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method, comprising:
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forking a voice call at a first Media Gateway device to provide a first forked call; analyzing voice quality of the first forked call to determine a first voice quality result; and forking the voice call at a second Media Gateway device based on the first voice quality result. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A device, comprising:
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a voice service module configured to receive a first packet and to communicate the first packet to a target associated with a first address, the first packet associated with a voice call; and a call forking module configured to, in response to determining that the first address matches a second address, copy the first packet to a second packet and further configured to forward the first packet for analysis of voice quality of the voice call. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification