SYSTEM AND METHOD FOR PROVIDING DIAGNOSTIC INFORMATION AND GRAPHICAL USER INTERFACE THEREFOR
First Claim
1. A method for providing diagnostic information comprising:
- detecting a first input indicative of selection of one of a plurality of conditions displayed on a main diagnostics screen;
determining if the selected condition has associated therewith, one or more dependent conditions;
if said selected condition has one or more dependent conditions, displaying a mapping of said dependent conditions on a new diagnostics screen, at least one of said dependent conditions indicating a problem associated therewith that causes a negative outcome; and
upon detecting a second input indicative of selection of said at least one of said dependent conditions, displaying a further mapping of dependent conditions if applicable or displaying diagnostic information associated with said at least one of said dependent conditions.
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Abstract
It has been recognized that to improve the usability of diagnostic systems and software, such a system can be designed to step the user through a systematic diagnosis of a problem. The process of systematically stepping through the diagnosis can be designed to teach the user how the system operates. In the result, as users gain more knowledge about how the control system operates they can become more efficient at solving problems independently of the diagnostics software. A methodology is utilized which incorporates a hierarchy of conditions in order to drill down into a problem by making one or more simple queries that can be understood without special skills or training.
83 Citations
18 Claims
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1. A method for providing diagnostic information comprising:
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detecting a first input indicative of selection of one of a plurality of conditions displayed on a main diagnostics screen; determining if the selected condition has associated therewith, one or more dependent conditions; if said selected condition has one or more dependent conditions, displaying a mapping of said dependent conditions on a new diagnostics screen, at least one of said dependent conditions indicating a problem associated therewith that causes a negative outcome; and upon detecting a second input indicative of selection of said at least one of said dependent conditions, displaying a further mapping of dependent conditions if applicable or displaying diagnostic information associated with said at least one of said dependent conditions. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer readable storage medium comprising computer executable instructions for providing diagnostic information, the computer executable instructions comprising instructions for:
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detecting a first input indicative of selection of one of a plurality of conditions displayed on a main diagnostics screen; determining if the selected condition has associated therewith, one or more dependent conditions; if said selected condition has one or more dependent conditions, displaying a mapping of said dependent conditions on a new diagnostics screen, at least one of said dependent conditions indicating a problem associated therewith that causes a negative outcome; and upon detecting a second input indicative of selection of said at least one of said dependent conditions, displaying a further mapping of dependent conditions if applicable or displaying diagnostic information associated with said at least one of said dependent conditions. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A system for providing diagnostic information, the system comprising a processor and memory, the memory comprising computer executable instructions for:
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detecting a first input indicative of selection of one of a plurality of conditions displayed on a main diagnostics screen; determining if the selected condition has associated therewith, one or more dependent conditions; if said selected condition has one or more dependent conditions, displaying a mapping of said dependent conditions on a new diagnostics screen, at least one of said dependent conditions indicating a problem associated therewith that causes a negative outcome; and upon detecting a second input indicative of selection of said at least one of said dependent conditions, displaying a further mapping of dependent conditions if applicable or displaying diagnostic information associated with said at least one of said dependent conditions. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification