VEHICLE TELEMATICS COMMUNICATION FOR PROVIDING IN-VEHICLE REMINDERS
First Claim
1. A method of providing a reminder to a subscriber associated with a vehicle via a vehicle telematics unit, comprising the steps of:
- (a) providing a communication containing a reminder request option to the subscriber via a processing device located remotely of the vehicle;
(b) receiving a reminder request from the subscriber via the remotely located processing device;
(c) setting a reminder trigger for the vehicle; and
(d) subsequently carrying out a requested action at the vehicle in response to occurrence of the reminder trigger.
7 Assignments
0 Petitions
Accused Products
Abstract
A method and system for providing a reminder message to a user associated with a vehicle via a vehicle telematics unit. The method carried out by the system involves sending to a user an email, web page or other communication that contains a user selectable reminder request, receiving the reminder request from the user, setting a reminder trigger in the vehicle, and then carrying out a requested action in response to occurrence of the trigger. The requested action can be presentation of a reminder message to the occupant and/or establishment of a call from the vehicle to a call center or other remote location to obtain services, such as telematics subscription renewal, or dealer service. The user-selectable reminder request can be implemented in the communication as a virtual button that mimics the look of a physical button installed in the car that is used to provide telematics services.
82 Citations
20 Claims
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1. A method of providing a reminder to a subscriber associated with a vehicle via a vehicle telematics unit, comprising the steps of:
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(a) providing a communication containing a reminder request option to the subscriber via a processing device located remotely of the vehicle; (b) receiving a reminder request from the subscriber via the remotely located processing device; (c) setting a reminder trigger for the vehicle; and (d) subsequently carrying out a requested action at the vehicle in response to occurrence of the reminder trigger. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method of providing a reminder to a subscriber associated with a vehicle via a vehicle telematics unit, comprising the steps of:
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(a) sending to a user a communication that contains a user selectable reminder request; (b) receiving the reminder request from the user; (c) establishing a data session between the call center and the vehicle telematics unit; (d) sending a trigger to the vehicle from the call center via the data session; (e) receiving a call from the vehicle following occurrence of the trigger; and (f) providing additional services to the user concerning the reminder request. - View Dependent Claims (19, 20)
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Specification