REMOTE TERMINAL, PROCESSOR-READABLE MEDIUM, AND METHOD FOR REMOTE ADJUSTMENT OF A USER PROFILE

• US 20110158300A1
• Filed: 03/10/2011
• Published: 06/30/2011
• Est. Priority Date: 12/23/2002
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Brown, Carlton Ligar, Cambron, G. Keith
• Granted Patent: US 8,166,172 B2
• Time in Patent Office: Days
• US Class Current: 375/220
• CPC Class Codes: H04M 3/306 for frequencies above the voice frequency, e.g. xDSL line qualification test methods, test equipment and test arrangements for subscriber lines using xDSL modems H04M3/304; systems modifying transmission characteristics according to link quality H04L1/0001; monitoring and/or testing of line transmission systems H04B3/46
• CPC Class Codes: H04M 3/42136 Administration or customisation of services

Abstract

A method includes receiving at least one performance parameters from a customer premises equipment at a controller. The method includes storing the at least one performance parameter for the customer premises equipment in a line table. The method includes determining a difference between each performance parameter and a corresponding performance standard for each performance parameter entry in the line table. The method includes adjusting a customer profile for the customer premises equipment when at least one difference indicates a violation. The method also includes removing from the line table each performance parameter entry associated with the at least one difference that indicates the violation.

Claims

1. A method comprising:

receiving at least one performance parameter from a customer premises equipment at a controller;

storing, with the controller, the at least one performance parameter for the customer premises equipment in a line table;

determining, with the controller, a difference between each performance parameter and a corresponding performance standard for each performance parameter entry in the line table;

adjusting, with the controller, a customer profile for the customer premises equipment when at least one difference indicates a violation; and

removing from the line table with the controller each performance parameter entry associated with the at least one difference that indicates the violation.

2. The method of claim 1, further comprising sending the customer profile from the controller to the customer premises equipment for activation by the customer premises equipment.

3. The method of claim 1, further comprising:

comparing the customer profile for the customer premises equipment with standard profiles before determining the difference between each performance parameter and a corresponding performance standard for each performance parameter entry in the line table; and

generating an error when the customer profile is not a standard profile.

4. The method of claim 1, wherein the at least one performance parameter includes at least one of a signal-to-noise ratio, a line capacity, an attenuation value, an operating code, and an error rate.

5. The method of claim 1, wherein adjusting the customer profile for the customer premises equipment includes reducing a customer allowable transmission rate of the customer profile when the violation indicates substandard performance.

6. The method of claim 1, wherein adjusting the customer profile for the customer premises equipment includes increasing a customer allowable transmission rate of the customer profile when the violation indicates the at least one performance parameter is above standard for a predetermined amount of time.

7. The method of claim 1, wherein the controller is coupled to the customer premises equipment by a digital subscriber line, and wherein the line table corresponds to the digital subscriber line.

8. A system comprising:

a transceiver communicatively coupled by digital subscriber lines to customer premises equipment at customer sites; and

a controller coupled to the transceiver;

wherein the controller is configured to monitor at least one performance parameter for the digital subscriber lines received from the customer premises equipment at the customer sites via the transceiver;

wherein the controller is configured to compare the at least one performance parameter for a particular customer premises equipment to at least one performance standard to determine a difference for the particular customer premises equipment; and

wherein the controller is configured to send an adjusted customer profile to the particular customer premises equipment for activation by the particular customer premises equipment when the difference indicates a violation.

9. The system of claim 8, wherein the controller includes a profile monitor to monitor the at least one customer performance parameter for the digital subscriber lines.

10. The system of claim 8, wherein the controller includes a comparator to compare the at least one performance parameter for the particular customer premises equipment to at least one performance standard to determine a difference for the particular customer premises equipment.

11. The system of claim 10, wherein the comparator utilizes a line table that includes the at least one performance parameter for the particular customer premises equipment.

12. The system of claim 11, wherein the controller is configured to change a customer profile for the particular customer premises equipment to form the adjusted customer profile in response to the violation and is configured to delete a line from the line table that resulted in the violation.

13. The system of claim 8, wherein the controller includes a profile adjuster to change the adjusted customer profile to reduce the difference between the at least one performance parameter and the at least one performance standard over a pre-determined period of time.

14. The system of claim 8, wherein the at least one performance parameter includes at least one of a signal-to-noise ratio, a line capacity, an attenuation value, an operating code, and an error rate.

15. A method comprising:

determining at least one performance parameter for a digital subscriber line at a customer premises equipment;

sending the at least one performance parameter to a remote terminal from the customer premises equipment;

receiving a customer profile that includes a customer allowable transmission rate from the remote terminal at the customer premises equipment after a comparator of the remote terminal determines that a violation occurred based on a comparison of the at least one performance parameter to at least one performance standard; and

activating the customer profile at the customer premises equipment.

16. The method of claim 15, wherein the customer allowable transmission rate of the customer profile is reduced from a previous customer allowable transmission rate when the violation indicates that the at least one performance parameter is substandard.

17. The method of claim 15, wherein the customer allowable transmission rate of the customer profile is increased from a previous customer allowable transmission rate when the violation indicates that the at least one performance parameter is above standard for a predetermined amount of time.

18. The method of claim 15, further comprising sending a transmission rate adjustment signal to the remote terminal to initiate the request for the at least one performance parameter from the remote terminal.

19. The method of claim 15, wherein the at least one performance parameter is determined during off-peak hours.

20. The method of claim 15, wherein the at least one performance parameter includes at least one of a signal-to-noise ratio, a line capacity, an attenuation value, an operating code, and an error rate.