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METHOD AND SYSTEM FOR ACCURATELY DETERMINING SERVICE PROVIDER ASSETS

  • US 20110161123A1
  • Filed: 12/29/2009
  • Published: 06/30/2011
  • Est. Priority Date: 12/29/2009
  • Status: Active Grant
First Claim
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1. A method comprising:

  • retrieving data relating to a plurality of assets of a service provider from a plurality of data systems associated with the service provider, wherein the data systems include a trouble ticket system;

    determining an accuracy level of the data by comparing the data corresponding to a first one of the data systems with data corresponding to a second one of the data systems to output a matching data set;

    iteratively determining accuracy levels by comparing the matching data set with data corresponding to a subsequent one of the data systems until a cumulative matching data set is generated using all of the data of the data systems;

    retrieving trouble ticket information relating to the assets from the trouble ticket system; and

    generating a list of actual assets based on the trouble ticket information and the cumulative matching data set.

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