METHOD AND SYSTEM FOR REQUESTING SOCIAL SERVICES FROM GROUP OF USERS

• US 20110161319A1
• Filed: 12/21/2010
• Published: 06/30/2011
• Est. Priority Date: 07/22/2005
• Status: Active Grant

• Current Assignee: OnePatont Software Limited
• Original Assignee: OnePatont Software Limited
• Inventors: Chunilal, Rathod Yogesh
• Granted Patent: US 8,676,833 B2
• Time in Patent Office: Days
• US Class Current: 707/733
• CPC Class Codes: G06F 16/1837 Management specially adapted to peer-to-peer storage networks topology management mechanisms of peer-to-peer networks H04L67/1042
• CPC Class Codes: G06F 16/2428 Query predicate definition using graphical user interfaces, including menus and forms G06F16/2423 takes precedence
• CPC Class Codes: G06F 16/275 Synchronous replication
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/3331 Query processing
• CPC Class Codes: G06F 16/40 of multimedia data, e.g. slideshows comprising image and additional audio data retrieval of still image data G06F16/50; retrieval of audio data G06F16/60; retrieval of video data G06F16/70
• CPC Class Codes: G06F 16/48 Retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 16/9536 Search customisation based on social or collaborative filtering
• CPC Class Codes: G06F 16/9538 Presentation of query results
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 8/61 Installation
• CPC Class Codes: G06F 8/65 Updates security arrangements therefor G06F21/57
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/1235 with control of digital rights management [DRM]
• CPC Class Codes: G06Q 20/145 Payments according to the detected use or quantity
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 20/384 : using social networks
• CPC Class Codes: G06Q 20/386 : using messaging services or messaging apps using mobile network messaging services for payment, e.g. SMS G06Q20/3255
• CPC Class Codes: G06Q 30/02 : Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0243 : Comparative campaigns
• CPC Class Codes: G06Q 30/0249 : based upon budgets or funds
• CPC Class Codes: G06Q 30/0251 : Targeted advertisements
• CPC Class Codes: G06Q 30/0255 : based on user history
• CPC Class Codes: G06Q 30/0269 : based on user profile or attribute
• CPC Class Codes: G06Q 30/0282 : Rating or review of business operators or products
• CPC Class Codes: G06Q 50/01 : Social networking
• CPC Class Codes: G06Q 50/184 : Intellectual property management
• CPC Class Codes: H04L 12/18 : for broadcast or conference , e.g. multicast
• CPC Class Codes: H04L 51/046 : Interoperability with other network applications or services
• CPC Class Codes: H04L 51/066 : Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/214 : using selective forwarding
• CPC Class Codes: H04L 51/216 : Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/48 : Message addressing, e.g. address format or anonymous messages, aliases
• CPC Class Codes: H04L 51/52 : for supporting social networking services
• CPC Class Codes: H04L 63/0227 : Filtering policies mail message filtering H04L51/212
• CPC Class Codes: H04L 63/061 : for key exchange, e.g. in peer-to-peer networks cryptographic mechanisms or cryptographic arrangements for key agreement H04L9/0838
• CPC Class Codes: H04L 67/02 : based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/10 : in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/104 : Peer-to-peer [P2P] networks
• CPC Class Codes: H04L 67/1074 : for supporting data block transmission mechanisms file transfer H04L67/06
• CPC Class Codes: H04L 67/306 : User profiles
• CPC Class Codes: H04L 67/34 : involving the movement of software or configuration parameters network booting or remote initial program loading [RIPL] G06F9/4416
• CPC Class Codes: H04L 67/535 : Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/55 : Push-based network services
• CPC Class Codes: H04W 4/60 : Subscription-based services using application servers or record carriers, e.g. SIM application toolkits

Abstract

A system for transmission, reception and accumulation of the knowledge packets to plurality of channel nodes in the network operating distributedly in a peer to peer environment via installable one or more role active Human Operating System (HOS) applications in a digital devise of each of channel node, a network controller registering and providing desired HOS applications and multiple developers developing advance communication and knowledge management applications and each of subscribers exploiting the said network resources by leveraging and augmenting taxonomically and ontologically classified knowledge classes expressed via plurality search macros and UKID structures facilitating said expert human agents for knowledge invocation and support services and service providers providing information services in the preidentified taxonomical classes, wherein each of channel nodes communicating with the unknown via domain specific supernodes each facilitating social networking and relationships development leading to human grid which is searchable via Universal Desktop Search by black box search module.

Claims

1. A method for requesting social services from group of users, comprising:

registering one or more service providers and/or searchers to one or more domain or keyword or categories of group(s) of service providers and/or searchers to providing service and/or performing a search in response to a service request and/or query from a requestor or searching user;

receiving request from a requestor or searching user that the group service providers and/or group searching is required, presenting a list of groups of service providers and/or groups of searchers having human service providers and/or searcher members with domain specific expertise and rating, receiving selection of a desired service and/or search groups, prompting for and receiving an authentication information from the requestor or searching user, validating the authentication information, determining whether the requestor or searching user may submit the service request and/or query to a human service provider and/or searcher member of the related or selected service providers group and/or searcher group or a service provider or searcher who is not the human service provider or searcher member based on the match making, connections and subscriptions, and accepting the request or query from the requestor or searching user; and

selecting at least one of the human service provider or searcher members to provide service or perform the search in response to the request or query from the requester or searching user based on a combination of a categories or keywords of the service or search, selections, two way match making preferences, connections and subscriptions.

2. A method as claimed in claim 1, wherein service providers or searchers comprising one or more or groups of experts, anonymous users, multi AI agents, information service providers, contacts or connected users of personal or social networks, digital automated sources, databases, applications, services, networks, devices, online real time available matched users and subscribed and preference base matched service providers or searchers.

3. A method as claimed in claim 1, wherein service providers or searchers or users can register one or more services to one or more groups including search services at the central service unit with profile and service profile(s) including group or human circle name, ID, service name, service type, service details, service categories, keywords, ontology, taxonomies, payment information, availability and timings and service metadata.

4. A method as claimed in claim 1, wherein service requestor or searching user or user can search, match, filter, register or subscribe one or more groups or human circles of service providers or searchers.

5. A method as claimed in claim 1, wherein providing a service and/or performing a search in response to a service request and/or query from a requestor or searching user based on one or more communication, collaboration, sharing, searching, messaging, responses via one or more applications including email, instant messaging, video, voice, services including communication services, devices including mobile, networks including internet, intranet and technologies including voice enabled, voice to text or text to voice, SMS, MMS, translation system.

6. A method as claimed in claim 1, wherein enabling requestor or searching user to search one or more groups of service providers and/or searchers and service providers or searchers of related group and/or contents of one or more groups of service providers and/or searchers based on one or more search and match criteria.

7. The method as claimed in claim 1, wherein searching comprises of presenting a list of group(s) of service providers, service providers and services with service parameters including rank, grade, namespace, number of hits, statistics, payment terms, metadata, date and time, language, location, domain, associated taxonomy or categories, service name, service description, service user'"'"'s reviews and/or comments, availability status and service usage details.

8. A method as claimed in claim 1, wherein service providers or searchers of related group can further submit one or more service request or queries to one or more selected or matched sources for service request or query specific one or more resources.

9. A method as claimed in claim 1, wherein service providers or searchers of related group can publish one or more selected service requests and/or queries associate response or search results or resources to one or more groups or human circles.

10. A method as claimed in claim 1, wherein requestor or searching user or user can assign rank or provide comments or review to one or more groups of service providers and/or searchers or one or more service providers and/or searchers of one or more groups of service providers and/or searchers.

11. A method as claimed in claim 1, wherein said request or query comprises of one or more user or system associated metadata including one or more keywords, taxonomies, ontology, categories, command(s), message(s), date and time, request ID, date and time of submission, requestor ID and requestor name, service group, service provider and service ID(s), request'"'"'s source ID and profile(s) information, request type specific metadata and system data including rank, priority, advertisements, categories and keywords.

12. The method as claimed in claim 1, wherein administrator of group(s) can create one or more domain or subject or project or categories or keyword(s) specific groups and attach, detach, invite, rank, order, publish, allow to searching and subscribing group(s) to one or more related human agents or searchers or users for providing one or more services including search service.

13. The method as claimed in claim 1, comprising the step of dynamically creating one or more group(s) of service providers and/or searchers from one or more networks for providing services including social networking, searching, sharing, communicating based on service request or search request, matching connections, subscriptions, contacts and preferences, said preferences including locations, languages, date and time, permissions, profile(s), known or unknown contacts, keywords, taxonomies, categories, activities types, interest, hobby or a combination thereof.

14. The method as claimed in claim 1, wherein said service comprising question and answer service, searching service, analysis service, task service, project specific service, consulting service, e-commerce and purchase service, booking service, travel service, job service, matrimonial service, lifestyle service, information service, direction, map and location specific services, health service, education and training service, advertising and marketing service, blog service, review service, entertainment service, news service, sports service, finance and stock service, mobile service, weather service, programming or web site development service, secretarial service, accounting service, designing service, information and data collecting, categorizing, presenting and organizing services, recipe service, communication and support services, outsourcing services and customize service.

15. The method as claimed in claim 1, wherein said requestor or searching user or user can use one or more or group(s) or combinations or series or sequence of custom commands and syntax or command templates or programming languages or scripts with search operators and parameters or using customized applications and services for searching, matching, two way matching, selecting, filtering, subscribing, mapping, downloading, accessing, invoking, programming, book marking, attaching, detaching, assigning, federating, aggregating, integrating, distributing, collaborating and communicating, composing, comparing, co-coordinating, orchestrating, choreographing, organizing, recording, configuring or customizing, classifying and grouping, connecting, disconnecting, removing, adding, alternating or changing or modifying, updating, replicating or synchronizing, transacting, binding with 3rd party applications, networks, services and devices, routing or redirecting, forwarding, transferring, merging, joining, listing, linking, arranging, scheduling, automating, sequencing and ordering as per workflow and rules by using workspace, collecting, receiving, managing, monitoring, registering, accounting and metering, reporting, executing and logging one or more services of service provide rs and/or searchers of one or more groups of service providers and/or searchers and contents from one or more or groups of service providers and/or searchers and integrate with any 3^rd parties applications, services, devices and networks via web services, APIs, SDK, plug-ins, plug and play and any programming and scripting languages.

16. A system for requesting social services from group of users, the system comprises of:

a central server unit;

at least one service provider and/or searcher computer system providing a service and/or performing a search in response to a service request and/or query from a requestor or searching user;

at least one search system receiving request that the group service providers and/or group searching is required, presenting a list of groups of service providers and/or groups of searchers having human service providers and/or searcher members with domain specific expertise and rating, receiving selection of a desired service and/or search groups, prompting for and receiving an authentication information from the requestor or searching user, validating the authentication information, determining whether the requestor or searching user may submit the service request and/or query to a human service provider and/or searcher member of the related or selected service providers group and/or searcher group or a service provider or searcher who is not the human service provider or searcher member based on the match making, connections and subscriptions, and accepting the request or query from the requestor or searching user;

a service providers and searchers group database including a service providers and search service of searchers service profiles, service name, ID, service types, service details, service categories, taxonomy, ontology, keywords, ranking, hit statistics, comments, service data including request and response resources, list and profile details of group members;

a user system including at least one requestor or searching user interface using which the required service providers or searchers group is selected, the list of service providers or searchers groups being presented in an order based at least in part on the ranking of the service providers or searchers groups;

a service providers or searchers of groups database including a service provider or searcher profile(s) including name, location, language, resume, qualification, background, experience, identity data, group identity data, authentication information, user data, ranking hit statistics; and

an authorized requestors or searching users or registered subscribers database including the service providers or searchers group identity, an authorized user identity and authentication information, and where at least one of the human service provider or searcher members is selected to provide service or perform the search in response to the request or query from the requester or searching user based on a combination of a categories or keywords of the service or search, two way match making preferences, connections and subscriptions.

17. The system as claimed in claim 16, wherein service providers or searchers comprises of one or more or groups of experts, anonymous users, multi AI agents, information service providers, contacts or connected users of personal or social networks, digital automated sources, databases, applications, services, networks, devices, online real time available matched users and subscribed and preference base matched service providers or searchers.

18. The system as claimed in claim 16, wherein enabling service providers or searchers or users to register one or more services to one or more groups including search services at the central service unit with profile and service profile(s) including group or human circle name, ID, service name, service type, service details, service categories, keywords, ontology, taxonomies, payment information, availability and timings and service metadata.

19. The system as claimed in claim 16, wherein enabling service requestor or searching user or user to search, match, filter, register or subscribe one or more groups or human circles of service providers or searchers.

20. The system as claimed in claim 16, wherein enabling a requestor or searching user to provide a service and/or perform a search in response to a service request and/or query based on one or more communication, collaboration, sharing, searching, messaging, responses via one or more applications including email, instant messaging, video, voice, services including communication services, devices including mobile, networks including interne, intranet and technologies including voice enabled, voice to text or text to voice, SMS, MMS, translation system.

21. The system as claimed in claim 16, enabling requestor or searching user to search one or more groups of service providers and/or searchers and service providers or searchers of related group and/or contents of one or more groups of service providers and/or searchers based on one or more search and match criteria.

22. The system as claimed in claim 16, wherein search comprises of present a list of group(s) of service providers, service providers and services with service parameters including rank, grade, namespace, number of hits, statistics, payment terms, metadata, date and time, language, location, domain, associated taxonomy or categories, service name, service description, service user'"'"'s reviews and/or comments, availability status and service usage details.

23. The system as claimed in claim 16, wherein enabling service providers or searchers of related group to submit one or more service request or queries to one or more selected or matched sources for service request or query specific one or more resources.

24. The system as claimed in claim 16, wherein service providers or searchers of related group are adapted to publish one or more selected service requests and/or queries associate response or search results or resources to one or more groups or human circles.

25. The system as claimed in claim 16, wherein enabling requestor or searching user or user to assign rank or provide comments or review to one or more groups of service providers and/or searchers or one or more service providers and/or searchers of one or more groups of service providers and/or searchers.

26. The system as claimed in claim 16, wherein said request or query comprises of one or more user or system associated metadata including one or more keywords, taxonomies, ontology, categories, command(s), message(s), date and time, request ID, date and time of submission, requestor ID and requestor name, service group, service provider and service ID(s), request'"'"'s source ID and profile(s) information, request type specific metadata and system data including rank, priority, advertisements, categories and keywords.

27. The system as claimed in claim 16, wherein administrator of group(s) is adapted to create one or more domain or subject or project or categories or keyword(s) specific groups and attach, detach, invite, rank, order, publish, allow to searching and subscribing group(s) to one or more related human agents or searchers or users for providing one or more services including search service.

28. The system as claimed in claim 16, system is configured to dynamically create one or more group(s) of service providers and/or searchers from one or more networks to provide services including social networking, searching, sharing, communicating based on service request or search request, matching connections, subscriptions, contacts and preferences, said preferences including locations, languages, date and time, permissions, profile(s), known or unknown contacts, keywords, taxonomies, categories, activities types, interest, hobby or a combination thereof.

29. The system as claimed in claim 16, wherein said service comprises of question and answer service, searching service, analysis service, task service, project specific service, consulting service, e-commerce and purchase service, booking service, travel service, job service, matrimonial service, lifestyle service, information service, direction, map and location specific services, health service, education and training service, advertising and marketing service, blog service, review service, entertainment service, news service, sports service, finance and stock service, mobile service, weather service, programming or web site development service, secretarial service, accounting service, designing service, information and data collecting, categorizing, presenting and organizing services, recipe service, communication and support services, outsourcing services and customize service.

30. The system as claimed in claim 16, wherein said requestor or searching user or user can use one or more or group(s) or combinations or series or sequence of custom commands and syntax or command templates or programming languages or scripts with search operators and parameters or using customized applications and services to search, match, two way match, select, filter, subscribe, map, download, access, invoke, programmed, book mark, attach, detach, assign, federate, aggregate, integrate, distributing, collaborate and communicate, compose, compare, co-coordinate, orchestrate, choreograph, organize, record, configure or customize, classify and group, connect, disconnect, remove, add, alternate or change or modify, update, replicate or synchronize, transact, bind with 3rd party applications, networks, services and devices, route or redirect, forward, transfer, merge, join, list, link, arrange, schedule, automate, sequence and order as per workflow and rules by using workspace, collect, receive, manage, monitor, register, account and meter, report, execute and log-in one or more services of service providers and/or searchers of one or more groups of service providers and/or searchers and contents from one or more or groups of service providers and/or searchers and integrate with any 3^rd parties applications, services, devices and networks via web services, APIs, SDK, plug-ins, plug and play and any programming and scripting languages.