PATRON SERVICE SYSTEM AND METHOD
First Claim
1. A method for using a portable patron unit in a venue or in a vicinity of the venue, comprising:
- wirelessly connecting the patron unit to be in communication with the venue;
providing at least one display on the patron unit enabling a patron to place a patron order for at least one item or service provided by the venue;
displaying the patron order and a location of the patron unit on the patron unit and at least one portable staff unit;
updating a status of the patron order, and a location of the patron unit when the patron moves to a different location, on both the patron unit and the at least one staff unit; and
indicating that the at least one item or service ordered has been completed on both the patron unit and the at least one staff unit when the at least one item or service ordered has been provided to the patron.
1 Assignment
0 Petitions
Accused Products
Abstract
A method provides for using a portable patron unit in a venue or in a vicinity of the venue. The method includes wirelessly connecting the patron unit to be in communication with the venue, and providing at least one display on the patron unit enabling a patron to place a patron order for at least one item or service provided by the venue. The method also includes displaying the patron order and a location of the patron unit on the patron unit and at least one portable staff unit, and updating a status of the patron order, and a location of the patron unit when the patron moves to a different location, on both the patron unit and the at least one staff unit. The method further includes indicating that the at least one item or service ordered has been completed on both the patron unit and the at least one staff unit when the at least one item or service ordered has been provided to the patron.
79 Citations
20 Claims
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1. A method for using a portable patron unit in a venue or in a vicinity of the venue, comprising:
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wirelessly connecting the patron unit to be in communication with the venue; providing at least one display on the patron unit enabling a patron to place a patron order for at least one item or service provided by the venue; displaying the patron order and a location of the patron unit on the patron unit and at least one portable staff unit; updating a status of the patron order, and a location of the patron unit when the patron moves to a different location, on both the patron unit and the at least one staff unit; and indicating that the at least one item or service ordered has been completed on both the patron unit and the at least one staff unit when the at least one item or service ordered has been provided to the patron. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system for using a portable patron unit in a venue or in a vicinity of the venue, comprising:
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a patron unit that is wirelessly connected to be in communication with the venue; and at least one staff unit that is wirelessly connected to be in communication with the venue, wherein the patron unit provides at least one display enabling a patron to place a patron order for at least one item or service provided by the venue, wherein the patron order and a location of the patron unit are displayed on the patron unit and the at least one portable staff unit; wherein a status of the patron order, and a location of the patron unit when the patron moves to a different location, are updated on both the patron unit and the at least one staff unit; and wherein both the patron unit and the at least one staff unit indicate that the at least one item or service ordered has been completed when the at least one item or service ordered has been provided to the patron. - View Dependent Claims (18, 19)
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20. A non-transitory computer readable medium for execution on at least one computer that includes computer executable instructions for using a portable patron unit in a venue or in a vicinity of the venue, the medium including instructions for:
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wirelessly connecting the patron unit to be in communication with the venue; providing at least one display on the patron unit enabling a patron to place a patron order for at least one item or service provided by the venue; displaying the patron order and a location of the patron unit on the patron unit and at least one portable staff unit; updating a status of the patron order, and a location of the patron unit when the patron moves to a different location, on both the patron unit and the at least one staff unit; and indicating that the at least one item or service ordered has been completed on both the patron unit and the at least one staff unit when the at least one item or service ordered has been provided to the patron.
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Specification