COLLECTING COMMUNITY FEEDBACK FOR COLLABORATIVE DOCUMENT DEVELOPMENT

• US 20110178981A1
• Filed: 01/21/2010
• Published: 07/21/2011
• Est. Priority Date: 01/21/2010
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Sun, Wei, Gaucher, Brian P., Bowen, Nicholas S., Han, Zhu
• Application Number:
  US12/691,494
• Publication Number:
  US 20110178981A1
• Time in Patent Office: Days
• US Class Current: 707/608
• CPC Class Codes: G06Q 10/00 Administration; Management

Abstract

A Web based community feedback collection tool. The Web based community feedback collection tool is programmed to establish the linkage between the traditional document editing tools (e.g., MS Word, Powerpoint) and a Web based community feedback collection tool. A writer could get the summarized feedback generated from Reader/Web community directly when they open the document through the traditional document editing tool. The reader could provide feedback directly as well when they read the document through the document editing tool.

Claims

1. A method of performing collaborative document development comprising:

storing, in a memory storage device, a document authored by a first user via a document editing tool;

accessing, by at least two second users via respective client devices, said stored document;

entering feedback content, by each said second user, relating to said accessed document or one or more sub-portions of said document via respective said client devices;

storing said feedback content entered by each said second users as individual feedback items in said memory storage device,

specifying, by said first user, particular feedback content directed to said document or sub-portions thereof; and

in response,

aggregating any stored feedback items directed to said specified document or a sub-portion thereof;

presenting, via said first editing tool, said document including said aggregated individual feedback items associated with a specified said document or sub-portion thereof for said first user,

wherein said first user obtains feedback generated from the at least two second users directly in said document for editing via said document editing tool,

wherein a processor device performs at least one of said storing, accessing, aggregating and presenting.

2. The method as claimed in claim 1, wherein said document editing tool for authoring by a first user and said respective client device for entering feedback content by a respective second user implements a same text or presentation editing program.

3. The method as claimed in claim 1, wherein prior to storing said individual feedback items, said method comprising:

generating a metadata associated with said entered feedback items;

publishing said individual feedback items and associated metadata in said memory storage device.

4. The method as claimed in claim 3, wherein said aggregating stored feedback items comprises:

grouping related stored feedback items by their associated metadata prior to accessing.

5. The method as claimed in claim 4, wherein a said published associated metadata associated with feedback items include associated metadata attributes, said specifying comprising:

implementing a filter to specify metadata attributes to enable filtering out of particular feedback items from said document, said filter enabling said grouping of specific feedback items based on said specified metadata attributes.

6. The method as claimed in claim 5, wherein said metadata attributes includes:

a feedback item identifier (ID);

information about a second user providing said feedback comments;

a feedback target including a document or sub-portion thereof;

a feedback type;

a feedback status; and

, a feedback content.

7. The method as claimed in claim 1, wherein said document sub-portion includes:

a document page, a document paragraph, one or more text lines, a slide, or a figure of said document.

8. The method as claimed in claim 1, wherein prior to storing a document authored by a first user, said method further comprising:

registering said document authored by said first user with a feedback management system, said feedback management system assigning a document identifier (ID) to said stored document.

9. The method as claimed in claim 8, further comprising:

specifying, via a browser device associated with said first or second user, an associated document identifier (ID) for accessing said stored document.

10. The method as claimed in claim 8, wherein said feedback management system implements:

tracking feedback items accessed by said first user and feedback items yet to be accessed by said first user;

providing indication to a user as to feedback items that remain to be accessed.

11. A document feedback management system comprising:

a memory storage device for storing documents authored by first users via a document editing tool;

at least two client devices via which respective at least two second users can access said stored document and enter feedback content relating to said accessed document or one or more sub-portions of said document;

a feedback manager device receiving said feedback content entered by each said second users, and storing said entered feedback content as individual feedback items in said memory storage device, said feedback manager associating said individual feedback items with said particular document or document sub-portion;

a browser device associated with said document editing tool through which a first user specifies particular feedback content directed to said document or sub-portions thereof, said feedback manager, in response, aggregating any stored individual feedback items as specified, and presenting, via said document editing tool, said document including said aggregated individual feedback items associated with a specified said document or sub-portion thereof for said first user,

wherein said first user obtains feedback generated from the at least two second users directly in said document for editing via said first document editing tool.

12. The system as claimed in claim 11, wherein said document editing tool for authoring by a first user and client devices for entering feedback content by said second user implements a same text or presentation editing program.

13. The system as claimed in claim 11, wherein prior to storing said individual feedback items, said feedback manager generates a metadata associated with said entered feedback items and publishes said individual feedback items and associated metadata in said memory storage device.

14. The system as claimed in claim 13, wherein said aggregating of stored feedback items performed by said feedback manager comprises grouping related stored feedback items by their associated metadata prior to accessing.

15. The system as claimed in claim 14, wherein a published metadata associated with feedback items include associated metadata attributes, said feedback manager device presenting a filter to enable a user to specify metadata attributes for filtering out of particular feedback items from said document, said filter enabling said grouping of specific feedback items based on said user specified metadata attributes.

16. The system as claimed in claim 15, wherein said metadata attributes includes:

a feedback item identifier (ID);

information about a second user providing said feedback comments;

a feedback target including a document or sub-portion thereof;

a feedback type;

a feedback status; and

, a feedback content.

17. The system as claimed in claim 11, wherein said document sub-portion includes:

a document page, a document paragraph, one or more text lines, a slide, or a figure of said document.

18. The system as claimed in claim 11,

a document registration handler for enabling said first user to register said document authored by said first user with said system, and assigning a document identifier (ID) to said stored document.

19. The system as claimed in claim 18, further comprising:

specifying, via a browser device associated with said first or second user, a document identifier (ID) for accessing an associated said stored document.

20. The system as claimed in claim 18, wherein said feedback manager device further tracks feedback items accessed by said first user and, feedback items yet to be accessed by said first user;

and provides indication to a user as to feedback items that remain to be accessed.

21. A computer program product for performing collaborative document development, the computer program product comprising:

a storage medium readable by a processing circuit and storing instructions for processing by the processing circuit for performing a method comprising;

storing, in a memory storage device, a document authored by a first user via a document editing tool;

accessing, by at least two second users via respective client devices, said stored document;

entering feedback content, by each said second user, relating to said accessed document or one or more sub-portions of said document via respective said document editing tools;

storing said feedback content entered by each said second users as individual feedback items in said memory storage device,

specifying, by said first user via said first editing tool, particular feedback content directed to said document or sub-portions thereof; and

in response,

aggregating any stored feedback items directed to said specified document or a sub-portion thereof;

presenting, via said first editing tool, said document including said aggregated individual feedback items associated with a specified said document or sub-portion thereof for said first user,

wherein said first user obtains feedback generated from the at least two second users directly in said document for editing via said document editing tool.

22. The computer program product as claimed in claim 21, wherein prior to storing said individual feedback items, said method comprising:

generating a metadata associated with said entered feedback items;

publishing said individual feedback items and associated metadata in said memory storage device.

23. The computer program product as claimed in claim 22, wherein said aggregating stored feedback items comprises:

grouping related stored feedback items by their associated metadata prior to accessing.

24. The computer program product as claimed in claim 24, wherein a said published associated metadata associated with feedback items include associated metadata attributes, said specifying comprising:

implementing a filter to specify metadata attributes to enable filtering out of particular feedback items from said document, said filter enabling said grouping of specific feedback items based on said specified metadata attributes.

25. The computer program product as claimed in claim 24, wherein said metadata attributes includes:

a feedback item identifier (ID);

information about a second user providing said feedback comments;

a feedback target including a document or sub-portion thereof;

a feedback type;

a feedback status; and

, a feedback content.