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User communication analysis systems and methods

  • US 20110179114A1
  • Filed: 01/14/2011
  • Published: 07/21/2011
  • Est. Priority Date: 01/15/2010
  • Status: Abandoned Application
First Claim
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1. A computer-implemented method comprising:

  • identifying a plurality of online social interactions;

    extracting a plurality of topics from the plurality of online social interactions; and

    determining an intent associated with a particular online social interaction based on the plurality of topics extracted from the plurality of online social interactions.

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