Provisioning Workflow Management Methods and Systems
First Claim
1. A method comprising:
- associating, by a provisioning workflow management system, one or more workflow tasks with each of a plurality of universal workflow steps, the one or more workflow tasks being specific to a provisioning workflow that corresponds to a first type of network circuit;
receiving, by the provisioning workflow management system, a request to provision a network circuit of the first type;
displaying, by the provisioning workflow management system in response to the request, graphical depictions of the universal workflow steps in a graphical user interface;
determining, by the provisioning workflow management system, a completion status of each of the universal workflow steps based on a completion status of each of the one or more workflow tasks associated with each of the universal workflow steps; and
graphically indicating, by the provisioning workflow management system in the graphical user interface, the completion status of each of the universal workflow steps.
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Abstract
An exemplary method includes associating one or more workflow tasks with each of a plurality of universal workflow steps, the one or more workflow tasks being specific to a provisioning workflow that corresponds to a first type of network circuit, receiving a request to provision a network circuit of the first type, displaying, in response to the request, graphical depictions of the universal workflow steps in a graphical user interface, determining a completion status of each of the universal workflow steps based on a completion status of each of the one or more workflow tasks associated with each of the universal workflow steps, and graphically indicating in the graphical user interface the completion status of each of the universal workflow steps. Corresponding methods and systems are also disclosed.
181 Citations
20 Claims
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1. A method comprising:
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associating, by a provisioning workflow management system, one or more workflow tasks with each of a plurality of universal workflow steps, the one or more workflow tasks being specific to a provisioning workflow that corresponds to a first type of network circuit; receiving, by the provisioning workflow management system, a request to provision a network circuit of the first type; displaying, by the provisioning workflow management system in response to the request, graphical depictions of the universal workflow steps in a graphical user interface; determining, by the provisioning workflow management system, a completion status of each of the universal workflow steps based on a completion status of each of the one or more workflow tasks associated with each of the universal workflow steps; and graphically indicating, by the provisioning workflow management system in the graphical user interface, the completion status of each of the universal workflow steps. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method comprising:
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maintaining, by a provisioning workflow management system, data representative of a plurality of universal workflow steps in a provisioning workflow that is applicable to a provisioning of a plurality of distinct types of network circuits; receiving, by the provisioning workflow management system, a request to provision a first type of network circuit included in the plurality of distinct types of network circuits; displaying in a graphical user interface, by the provisioning workflow management system in response to the request, graphical depictions of each of the universal workflow steps as applied to the provisioning of the first type of network circuit; and dynamically modifying, by the provisioning workflow management system, one or more of the graphical depictions of the universal workflow steps to graphically depict progress made in completing the provisioning of the first type of network circuit. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
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19. A system comprising:
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a workflow task association facility configured to associate one or more workflow tasks with each of a plurality of universal workflow steps, the one or more workflow tasks being specific to a provisioning workflow that corresponds to a first type of network circuit; a communication facility configured to receive a request to provision a network circuit of the first type; and a workflow management facility communicatively coupled to the communication facility and configured to display, in response to the request, graphical depictions of the universal workflow steps in a graphical user interface, determine a completion status of each of the universal workflow steps based on a completion status of each of the one or more workflow tasks associated with each of the universal workflow steps, and graphically indicate in the graphical user interface the completion status of each of the universal workflow steps. - View Dependent Claims (20)
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Specification