EMERGENCY FACILITY INFORMATION SYSTEM AND METHODS

• US 20110179379A1
• Filed: 02/25/2011
• Published: 07/21/2011
• Est. Priority Date: 06/29/1998
• Status: Abandoned Application

• Current Assignee: AT&T Labs Incorporated (AT&T, Inc.)
• Original Assignee: AT&T Labs Incorporated (AT&T, Inc.)
• Inventors: GIDEON, Brenda, BOSSE, Craig E., BUDHRAJA, Ajay, CARTER, Saul E., STOBAUGH, Richard B., BRICKHAUS, Lisa A., WEISENBORN, Cheryl, CERUTTI, Sherry, ALLEN, Michael L., SAVINTSEV, Dmitri, JACKSON, Terry J., STAGGS, Ronald D.
• Application Number:
  US13/034,837
• Publication Number:
  US 20110179379A1
• Time in Patent Office: Days
• US Class Current: 715/781
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/903 Querying for retrieval from the web G06F16/953
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching

Abstract

A method, computer-readable medium, and system for providing communication circuit information from a communication system database of a communications facility information system via a graphical user interface are provided. A reroute option window that includes at least a circuit identifier input field is displayed on the graphical user interface. A circuit identifier entry is received from the circuit identifier input field. The communications system database of the communications facility information system is accessed, and a reroute path of a communication circuit that corresponds to the circuit identifier entry received from the circuit identifier input field is determined. The reroute path of the communication circuit is displayed on the graphical user interface.

Claims

1. A method for providing communication circuit information from a communication system database of a communications facility information system via a graphical user interface, comprising:

displaying, on the graphical user interface, a reroute option window that includes at least a circuit identifier input field;

receiving a circuit identifier entry from the circuit identifier input field;

accessing the communication system database of the communications facility information system and determining a reroute path of a communication circuit that corresponds to the circuit identifier entry that is received from the circuit identifier input field; and

displaying, on the graphical user interface, the reroute path of the communication circuit.

2. The method as set forth in claim 1, wherein

the reroute option window includes a reroute option parameter input field for receiving a reroute option parameter entry, and

the reroute path of the communication circuit that corresponds to the circuit identifier entry is determined based on the reroute option parameter entry when the reroute option parameter entry is received in the reroute option parameter input field.

3. The method as set forth in claim 2, wherein

a default reroute option parameter corresponds to the reroute option parameter input field, and

the reroute path of the communication circuit that corresponds to the circuit identifier entry is determined based on the default reroute option parameter when the reroute option parameter entry is not received in the reroute option parameter input field.

4. The method as set forth in claim 2, wherein the reroute option parameter input field is for receiving a number of offices.

5. The method as set forth in claim 1, wherein

the reroute option window includes an avoid location input field for receiving an avoid location entry, and

the reroute path of the communication circuit that corresponds to the circuit identifier entry excludes the avoid location entry when the avoid location entry is received in the avoid location input field.

6. The method as set forth in claim 1, wherein the reroute path of the communication circuit is hierarchically displayed and selectable for displaying communication circuit information at a higher hierarchy level and selectable for displaying communication circuit information at a lower hierarchy level.

7. The method as set forth in claim 1, further comprising:

displaying, on the graphical user interface, a main option window that includes a plurality of subsystem windows,

wherein the reroute option window is included in one of the plurality of subsystem windows and displayed in response to a selection of the one of the plurality of subsystem windows.

8. The method as set forth in claim 1, wherein the circuit identifier entry is searchable and selectable based upon customer data.

9. The method as set forth in claim 1, wherein the circuit identifier entry is searchable and selectable based upon communications facility equipment data.

10. The method as set forth in claim 1, wherein the communication system database is accessed via a network and services database and a data propagator.

11. A non-transitory computer-readable medium for providing communication circuit information from a communication system database of a communications facility information system via a graphical user interface, comprising:

a reroute window displaying code segment that, when executed, displays a reroute option window that includes at least a circuit identifier input field on the graphical user interface;

a circuit identifier receiving code segment that, when executed, receives a circuit identifier entry from the circuit identifier input field;

an accessing and determining code segment that, when executed, accesses the communication system database of the communications facility information system and determines a reroute path of a communication circuit that corresponds to the circuit identifier entry that is received by the circuit identifier receiving code segment; and

a reroute path displaying code segment that, when executed, displays the reroute path of the communication circuit on the graphical user interface.

12. The non-transitory computer readable medium as set forth in claim 11, wherein the reroute option window includes a reroute option parameter input field for receiving a reroute option parameter entry, and the non-transitory computer-readable medium further comprises:

a reroute parameter receiving code segment that receives the reroute option parameter entry from the reroute option parameter input field when the reroute option parameter input field receives the reroute option parameter entry,

wherein the accessing and determining code segment determines the reroute path of the communication circuit that corresponds to the circuit identifier entry based on the reroute option parameter entry when the reroute parameter receiving code segment receives the reroute option parameter entry from the reroute option parameter input field.

13. The non-transitory computer readable medium as set forth in claim 12, wherein

a default reroute option parameter corresponds to the reroute option parameter input field, and

the accessing and determining code segment determines the reroute path of the communication circuit that corresponds to the circuit identifier entry based on the default reroute option parameter when the reroute parameter receiving code segment does not receive the reroute option parameter entry from the reroute option parameter input field.

14. The non-transitory computer readable medium as set forth in claim 12, wherein the reroute option parameter input field is for receiving a number of offices.

15. The non-transitory computer readable medium as set forth in claim 11, wherein the reroute option window includes an avoid location input field for receiving an avoid location entry, and the non-transitory computer-readable medium further comprises:

an avoidance parameter receiving code segment that receives the avoid location entry from the avoid location input field when the avoid location input field receives the avoid location entry,

wherein the reroute path of the communication circuit that corresponds to the circuit identifier entry excludes the avoid location entry when the avoidance parameter receiving code segment receives the avoid location entry.

16. The non-transitory computer readable medium as set forth in claim 11, wherein the reroute path displaying code segment hierarchically displays the reroute path of the communication circuit, the reroute path being selectable for displaying communication circuit information at a higher hierarchy level and selectable for displaying communication circuit information at a lower hierarchy level.

17. The non-transitory computer readable medium as set forth in claim 11, further comprising:

a main window displaying code segment that, when executed, displays a main window that includes a plurality of subsystem windows,

wherein the reroute option window is included in one of the plurality of subsystem windows, and

the reroute window displaying code segment displays the reroute option window in response to a selection of the one of the plurality of subsystem windows.

18. The non-transitory computer readable medium as set forth in claim 11, wherein the circuit identifier entry is searchable and selectable based upon at least one of customer data and communications facility equipment data.

19. The non-transitory computer readable medium as set forth in claim 11, wherein the accessing and determining code segment accesses the communication system database via a network and services database and a data propagator.

20. A system for providing communication circuit information from a communication system database of a communications facility information system via a graphical user interface, comprising:

a display that displays the graphical user interface;

a processor that displays a reroute option window that includes at least a circuit identifier input field on the graphical user interface;

a receiver that receives a circuit identifier entry that is in the circuit identifier input field,

wherein the processor is configured to access the communication system database of the communications facility information system, determine a reroute path of a communication circuit that corresponds to the circuit identifier entry that is received by the receiver, and display the reroute path of the communication circuit on the graphical user interface.