METHODS AND APPARATUS FOR MANAGING CREDIT CARD USAGE IN PRE-PAID PRINTING SYSTEM ACCOUNTS

• US 20110191197A1
• Filed: 01/29/2010
• Published: 08/04/2011
• Est. Priority Date: 01/29/2010
• Status: Active Grant

• Current Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: Rapley, Peter Charles, Villarreal, Shanti, Iburg, Christopher Dale, VanWinkle, James Patrick, Kleiman, Sara, Carlson, Charles Robert
• Granted Patent: US 8,650,088 B2
• Time in Patent Office: Days
• US Class Current: 705/26.1
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

Methods and systems are presented for managing prepaid usage of document processing devices, in which an account manager system (104) automatically purchases prepaid account credits for customer accounts and applies print units to document processing devices registered to customer accounts periodically and according to preset top off thresholds (123, 128) subject to predefined limits (124, 129), and in which customer computer agents (360) allow just in time printing using devices with job-based application of print units to selected devices.

Claims

1. A method for managing prepaid usage of at least one document processing device configured to allow customer initiated operation based on available print units applied to the device, the method comprising:

storing account information in a data store for a plurality of accounts, the individual accounts being associated with a corresponding customer, the account information for individual accounts comprising;

an available credits value indicating an amount of account credits currently available to the account,

current pricing information including at least one conversion factor for converting account credits available to the account to print units for specific document processing devices registered to the account,

automated buy information including an automatic buy amount of account credits authorized by a customer to be purchased automatically, and

automated apply information including an automatic apply amount of print units to be automatically applied to a specified document processing device registered to the account;

using a computer processor at a first predetermined time, automatically adding a number of credits corresponding to the automatic buy amount in the automated buy information to a given account at a current rate and adding a corresponding number of credits to the available credits value for the given account; and

using the computer processor at a second predetermined time, automatically applying a number of print units corresponding to the automatic apply amount in the automated apply information to a document processing device specified in the automated apply information by converting a number of credits currently available to the account to which the device is registered into a number of print units according to the specified document processing device and the current pricing information for the specified account at the second predetermined time.

2. The method of claim 1, wherein the automated buy information for a given account includes a buy threshold value indicating an amount of account credits at which further credits are to be automatically added, the method further comprising:

using the computer processor, when the available credits value for the given account is at or below the buy threshold value, automatically adding a number of credits corresponding to the automatic buy amount in the automated buy information to a given account at a current rate and adding a corresponding number of credits to the available credits value for the given account.

3. The method of claim 2, wherein the automated buy information for a given account includes a buy limit value indicating a maximum number of account credits to be automatically purchased in a first predefined length of time;

and wherein automatically adding credits to a given account is done so as to avoid adding credits in excess of the buy limit value within the first predefined length of time.

4. The method of claim 3:

wherein the account information for at least one account comprises a plurality of department available credits values indicating an amount of account credits currently available to corresponding predefined customer departments;

wherein the automated buy information for the at least one account includes;

a plurality of department automatic buy amounts corresponding to the customer departments,

a plurality of department buy threshold values corresponding to the customer departments, and

a plurality of department buy limit values corresponding to the customer departments;

further comprising;

using the computer processor at the first predetermined time, automatically adding a number of credits corresponding to the department automatic buy amount in the automated buy information to a given account department at a current rate and adding a corresponding number of credits to the department available credits value for the given account department without exceeding the department buy limit value within the first predefined length of time; and

using the computer processor, when the department available credits value for the given account department is at or below the corresponding department buy threshold value, automatically adding a number of credits corresponding to the department automatic buy amount in the automated buy information to the given account department at a current rate and adding a corresponding number of credits to the department available credits value for the given account department without exceeding the department buy limit value within the first predefined length of time.

5. The method of claim 4, wherein the account information for individual accounts comprises a deficit limit amount indicating a predetermined negative limit to the available credits value;

and wherein automatically adding credits to an account department and automatically applying a number of print units are done so as to avoid exceeding the deficit limit amount for a given account.

6. The method of claim 5, wherein the account information for at least one account comprises a plurality of department deficit limit amounts indicating a predetermined negative limit to the corresponding department available credits values, and wherein automatically applying a number of print units is done so as to avoid exceeding the department deficit limit amounts.

7. The method of claim 5, further comprising:

upon a request from a customer of a specified account via a portal, using the computer processor, adding credits to the specified account at a current rate and adding a number corresponding to a paid amount of new credits to the available credits value for the specified account if customer payment is verified; and

upon a request from the customer of the specified account via the portal, using the computer processor, applying print units to a specified document processing device associated with the specified account by converting a number of credits currently available to the specified account into a number of print units according to the specified document processing device and the current pricing information for the specified account at the time of the request.

8. The method of claim 3, wherein the account information for individual accounts comprises a deficit limit amount indicating a predetermined negative limit to the available credits value;

and wherein automatically adding credits to an account department and automatically applying a number of print units are done so as to avoid exceeding the deficit limit amount for a given account.

9. The method of claim 3, further comprising storing registered device information including device subaccount information for at least one device subaccount associated with a particular document processing device registered by the customer to the account, wherein the device subaccount information for the at least one device subaccount includes a device remaining print units value;

wherein the automated apply information includes an apply threshold value indicating an amount of print units at which further print units are to be automatically applied to a specified document processing device registered to the account;

the method further comprising using the computer processor, when the device remaining print units value for a given device is at or below the corresponding apply threshold value, automatically applying a number of print units corresponding to the automatic apply amount in the automated apply information to the given document processing device by converting a number of credits currently available to the account to which the device is registered into a number of print units according to the specified document processing device and the current pricing information for the specified account.

10. The method of claim 9, wherein the automated apply information includes an apply limit value indicating a maximum number of print units to be automatically applied in a second predefined length of time;

and wherein automatically applying a number of print units to a given document processing device is done so as to avoid applying print units in excess of the apply limit value within the second predefined length of time.

11. The method of claim 3, wherein the automated apply information includes an apply limit value indicating a maximum number of print units to be automatically applied in a second predefined length of time;

and wherein automatically applying a number of print units to a given document processing device is done so as to avoid applying print units in excess of the apply limit value within the second predefined length of time.

12. The method of claim 1:

wherein the account information for at least one account comprises a plurality of department available credits values indicating an amount of account credits currently available to corresponding predefined customer departments;

wherein the automated buy information for the at least one account includes;

a plurality of department automatic buy amounts corresponding to the customer departments,

a plurality of department buy threshold values corresponding to the customer departments, and

a plurality of department buy limit values corresponding to the customer departments;

further comprising;

using the computer processor at the first predetermined time, automatically adding a number of credits corresponding to the department automatic buy amount in the automated buy information to a given account department at a current rate and adding a corresponding number of credits to the department available credits value for the given account department without exceeding the department buy limit value within the first predefined length of time; and

using the computer processor, when the department available credits value for the given account department is at or below the corresponding department buy threshold value, automatically adding a number of credits corresponding to the department automatic buy amount in the automated buy information to the given account department at a current rate and adding a corresponding number of credits to the department available credits value for the given account department without exceeding the department buy limit value within the first predefined length of time.

13. The method of claim 12, wherein the account information for individual accounts comprises a deficit limit amount indicating a predetermined negative limit to the available credits value;

and wherein automatically adding credits to an account department and automatically applying a number of print units are done so as to avoid exceeding the deficit limit amount for a given account.

14. The method of claim 13, wherein the account information for at least one account comprises a plurality of department deficit limit amounts indicating a predetermined negative limit to the corresponding department available credits values, and wherein automatically applying a number of print units is done so as to avoid exceeding the department deficit limit amounts.

15. The method of claim 13, further comprising upon a request from a customer of a specified account via a portal, using the computer processor, adding credits to the specified account at a current rate and adding a number corresponding to a paid amount of new credits to the available credits value for the specified account if customer payment is verified;

and upon a request from the customer of the specified account via the portal, using the computer processor, applying print units to a specified document processing device associated with the specified account by converting a number of credits currently available to the specified account into a number of print units according to the specified document processing device and the current pricing information for the specified account at the time of the request.

16. The method of claim 1, wherein the automated buy information for a given account includes a buy limit value indicating a maximum number of account credits to be automatically purchased in a first predefined length of time;

and wherein automatically adding credits to a given account is done so as to avoid adding credits in excess of the buy limit value within the first predefined length of time.

17. The method of claim 1, wherein the account information for individual accounts comprises a deficit limit amount indicating a predetermined negative limit to the available credits value;

and wherein automatically adding credits to an account department and automatically applying a number of print units are done so as to avoid exceeding the deficit limit amount for a given account.

18. The method of claim 1, further comprising upon a request from a customer of a specified account via a portal, using the computer processor, adding credits to the specified account at a current rate and adding a number corresponding to a paid amount of new credits to the available credits value for the specified account if customer payment is verified;

and upon a request from the customer of the specified account via the portal, using the computer processor, applying print units to a specified document processing device associated with the specified account by converting a number of credits currently available to the specified account into a number of print units according to the specified document processing device and the current pricing information for the specified account at the time of the request.

19. The method of claim 13, further comprising storing registered device information including device subaccount information for at least one device subaccount associated with a particular document processing device registered by the customer to the account, wherein the device subaccount information for the at least one device subaccount includes a device remaining print units value;

wherein the automated apply information includes an apply threshold value indicating an amount of print units at which further print units are to be automatically applied to a specified document processing device registered to the account;

the method further comprising using the computer processor, when the device remaining print units value for a given device is at or below the corresponding apply threshold value, automatically applying a number of print units corresponding to the automatic apply amount in the automated apply information to the given document processing device by converting a number of credits currently available to the account to which the device is registered into a number of print units according to the specified document processing device and the current pricing information for the specified account.

20. The method of claim 19, wherein the automated apply information includes an apply limit value indicating a maximum number of print units to be automatically applied in a second predefined length of time;

and wherein automatically applying a number of print units to a given document processing device is done so as to avoid applying print units in excess of the apply limit value within the second predefined length of time.

21. The method of claim 1, wherein the automated apply information includes an apply limit value indicating a maximum number of print units to be automatically applied in a second predefined length of time;

and wherein automatically applying a number of print units to a given document processing device is done so as to avoid applying print units in excess of the apply limit value within the second predefined length of time.

22. An account manager system for managing prepaid usage of at least one document processing device configured to allow customer initiated operation based on available print units applied to the device, the system comprising:

a server operatively coupled with a network to communicate and exchange data with one or more customer networks;

a data store operatively coupled with the server to store account information for a plurality of accounts, the individual accounts being associated with a corresponding customer, the account information for individual accounts comprising;

an available credits value indicating an amount of account credits currently available to the account,

current pricing information including at least one conversion factor for converting account credits available to the account to print units for specific document processing devices registered to the account,

automated buy information including an automatic buy amount of account credits authorized by a customer to be purchased automatically, and

automated apply information including an automatic apply amount of print units to be automatically applied to a specified document processing device registered to the account;

an account management component operatively coupled with the data store and the server to automatically add a number of credits corresponding to the automatic buy amount in the automated buy information to a given account at a current rate and adding a corresponding number of credits to the available credits value for the given account;

the account management component being further operative to automatically apply a number of print units corresponding to the automatic apply amount in the automated apply information to a document processing device specified in the automated apply information by converting a number of credits currently available to the account to which the device is registered into a number of print units according to the specified document processing device and the current pricing information for the specified account at the second predetermined time;

the account management component being further operative to add, upon a request from a customer of a specified account via a portal, credits to the specified account at a current rate and to add a number corresponding to a paid amount of new credits to the available credits value for the specified account if customer payment is verified; and

the account management component being further operative upon a request from the customer of the specified account via the portal, to apply print units to a specified document processing device associated with the specified account by converting a number of credits currently available to the specified account into a number of print units according to the specified document processing device and the current pricing information for the specified account at the time of the request.

23. A method for facilitating prepaid usage of at least one document processing device configured to allow customer initiated operation based on available print units applied to the device, the method comprising:

using a computer processor of a user computer coupled with a network, submitting a document processing job to a document processing device operatively coupled with the network;

using the computer processor, receiving a job cost value in terms of print units from the document processing device;

using the computer processor, sending an authorization request including the job cost to an account manager system via the network and a portal; and

using the computer processor, forwarding an authorization message from the account manager system to the document processing device to apply a number of print units to the device corresponding to the job cost value and to authorize the device to perform the document processing job.