Bi-model recommendation engine for recommending items and peers

• US 20110191311A1
• Filed: 02/03/2010
• Published: 08/04/2011
• Est. Priority Date: 02/03/2010
• Status: Abandoned Application

• Current Assignee: Gartner, Inc.
• Original Assignee: Gartner, Inc.
• Inventors: Carroll, Chris, Malangi, Girish, Asumu, Donatus, Keif, Brian, Vittal, Malini, Polonsky, Nir
• Application Number:
  US12/658,192
• Publication Number:
  US 20110191311A1
• Time in Patent Office: Days
• US Class Current: 707/706
• CPC Class Codes: G06F 16/00 Information retrieval; Database structures therefor; File system structures therefor
• CPC Class Codes: G06F 16/335 Filtering based on additional data, e.g. user or group profiles filtering in web context G06F16/9535, G06F16/9536
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0631 Item recommendations

Abstract

A networked peer and item recommendation system makes recommendations to users such as documents of interest and peers with whom the users may want to connect. User profile information is maintained in a profiles database. A log enables the collection of user behavior information. A cluster filtering algorithm determines a cluster that a querying user belongs to. A collaborative filtering algorithm locates other users having implicit and explicit profiles in the database that are similar to the profile of the querying user. A search engine returns items based on a keyword provided by the querying user. A sorting algorithm sorts the items returned by the cluster filtering algorithm, collaborative filtering algorithm and search engine for presentation to the querying user. Potential peers are also presented to the querying user. The items and potential peers presented are those most likely to be of help to the querying user.

Claims

1. A peer and item recommendation system implemented on a digital computer network for making recommendations to a querying user, comprising:

a user interface enabling user profile information to be entered and stored in a profiles database; and

a collaborative filtering algorithm associated with said database, said collaborative filtering algorithm;

(a) locating other users having profiles in said database based on a similarity among the profiles of the querying user and the other users based on at least one of explicit and implicit profiles,

(b) locating other users based on those who have the most expertise for a keyword provided by the querying user,

(c) determining scores of the other users located in steps (a) and (b) indicative of how well said other users match said querying user,

(d) locating items used by a best matching subset of the other users located in steps (a) and (b) based on said scores, and

(e) returning the items located in step (d) for consideration by the querying user.

7. A peer and item recommendation system in accordance with claim 1, further comprising:

a peer search algorithm for locating other users having expertise in the keyword provided by the querying user and/or whose user profile contains a match for the keyword provided by the querying user;

wherein said collaborative filtering algorithm;

(f) returns peer matches based on step (c); and

a sorting algorithm for sorting the peers located by said peer search algorithm and returned by said collaborative filtering algorithm;

said sorting algorithm giving precedence to peers returned by said collaborative filtering algorithm over peers located by said peer search algorithm.

8. A peer and item recommendation system in accordance with claim 7, wherein peers returned by the collaborative filtering algorithm that are not also returned by said peer search algorithm are not presented to the querying user for consideration.

9. A peer and item recommendation system in accordance with claim 7, comprising:

an item search engine for returning items based on the keyword provided by the querying user.

10. A peer and item recommendation system in accordance with claim 7 wherein user profile information is collected on a periodic basis to enable the system to learn about the behavior and profile of users.

11. A peer and item recommendation system in accordance with claim 7 wherein scores are assigned to the users for particular keywords, providing an indication of the strength of the users with respect to the keywords.

12. A peer and item recommendation system in accordance with claim 7 wherein said sorting algorithm gives precedence to peers that have connected with the querying user in the past.

15. A peer and item recommendation system in accordance with claim 1, wherein said items include at least one of documents, events, search keywords and alert keywords.

2. A peer and item recommendation system in accordance with claim comprising:

a cluster filtering algorithm for identifying clusters of users based on item consumption patterns, where users consuming the same kinds of items belong to the same clusters, said cluster filtering algorithm;

(i) locating other users in said database who belong to the same cluster as a querying user,

(ii) locating items associated with said keyword and used by the other users in the same cluster, and

(iii) returning the items located in step (ii) for consideration by the querying user.

3. A peer and item recommendation system in accordance with claim 2, comprising:

a search engine for returning items based on the keyword provided by the querying user.

4. A peer and item recommendation system in accordance with claim 3, comprising:

a sorting algorithm for sorting the items returned by said cluster filtering algorithm, collaborative filtering algorithm and search engine;

said sorting algorithm giving precedence to items returned by the cluster filtering and collaborative filtering algorithms over items returned by said search engine.

5. A peer and item recommendation system in accordance with claim 4, wherein items returned by the cluster filtering and collaborative filtering algorithms that are not also returned by said search engine are not presented to the querying user for consideration.

6. A peer and item recommendation system in accordance with claim 3, comprising:

a search log in which identifications of items used by users are captured and stored on a per user basis, for use in improving future recommendations of items to querying users.

13. A peer and item recommendation system in accordance with claim 2 wherein users are assigned to multiple clusters.

14. A peer and item recommendation system in accordance with claim 13 wherein the assignment of users to multiple clusters occurs on a periodic basis to enable the cluster filtering algorithm to learn behaviors of said users.

16. A method for recommending peers and/or items such as documents, events, search keywords and alert keywords to querying users, comprising:

providing a user interface enabling user profile information to be entered and stored in a profiles database;

locating other users in said database that are similar to the profile of a querying user based on at least one of explicit and implicit profiles,

locating, other users in said database that have the most expertise for a keyword provided by the querying user,

determining scores of the other users located indicative of how well said other users match said querying user,

based on said scores, locating items used by a best matching subset of the other users located, and

returning the items located on the basis of the best matching subset for consideration by the querying user.

17. A method in accordance with claim 16, comprising:

determining a cluster that said querying user belongs to;

locating other users having profiles in said database who belong to the same cluster as the querying, user,

locating items associated with said keyword and used by said other users in the same cluster, and

returning the items located on the basis of other users in the same cluster for consideration by the querying user.

18. A method in accordance with claim 17, comprising:

providing a search engine for returning items based on the keyword provided by the querying user.

19. A method in accordance with claim 18, wherein said cluster is determined using a cluster algorithm and the best matching subset is determined using a collaborative filtering algorithm, said method further comprising:

sorting the items returned based on the cluster algorithm, collaborative filtering algorithm and search engine;

said sorting step giving precedence to items returned based on the cluster and collaborative filtering algorithms over items returned by said search engine.

20. A method in accordance with claim 19, comprising:

withholding, from the querying user any items returned based on the cluster and best matching subset if the items are not also returned by said search engine.

21. A method in accordance with claim 19, comprising:

maintaining a search log in which identifications of items used by users are captured and stored on a per user basis, for use in improving future recommendations of items to querying users.

22. A method in accordance with claim 17, comprising:

returning peer matches to the querying user based on other users whose user profiles indicate they have expertise in the keyword provided by the querying user and/or whose user profile contains a match for the keyword provided by the querying user.

23. A method in accordance with claim 22, comprising:

maintaining data indicative of which other users a querying user has previously connected with as a peer;

maintaining data indicative of which other users were the basis for the recommendation of items a querying user has previously used; and

giving precedence to items located based on the other users indicated by the maintained data.

24. A method in accordance with claim 16, comprising:

maintaining data indicative of which other users were the basis for the recommendation of items a querying user has previously used and giving precedence to items located based on such other users.