FITTING ROOM TERMINAL, JOB SUPPORTING SYSTEM, AND INFORMATION ACQUIRING METHOD

• US 20110192898A1
• Filed: 04/18/2011
• Published: 08/11/2011
• Est. Priority Date: 05/20/2008
• Status: Active Grant

• Current Assignee: Toshiba Tec Corporation (Toshiba Corporation)
• Original Assignee: Toshiba Tec Corporation (Toshiba Corporation)
• Inventors: Shimizu, Kenji, Hiruma, Akio, Kubota, Takahide, Sanbe, Masanori, Hiramatsu, Kenya
• Granted Patent: US 8,297,500 B2
• Time in Patent Office: Days
• US Class Current: 235/380
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A display unit displays information in a fitting room. An operation input unit receives operation input of information in the fitting room. An RFID reader writer performs radio communication with an RFID tag, which is attached to a commodity and stores data of a commodity ID for identifying the commodity, and sets a radio communication range in the inside of the fitting room. A control unit that (i) acquires data of a commodity ID from an RFID tag attached to a commodity in the fitting room via the RFID reader writer, (ii) acquires, according to the acquisition of the data of the commodity ID, data of questionnaire information including a question and plural answers to the question from a questionnaire information file that stores the data of the questionnaire information, and (iii) causes the display unit to display the acquired questionnaire information, waits for selection of one or two or more answers, which are included in the questionnaire information displayed by the display unit, by operation input in the operation input unit, and causes a storage area to store the answers selected by the operation input in the operation input unit.

Claims

1. A fitting room terminal comprising:

a display unit that displays information in a fitting room;

an operation input unit that receives operation input of information in the fitting room;

an RFID reader writer that performs radio communication with an RFID tag, which is stores data of a commodity ID for identifying a commodity, and sets a radio communication range in an inside of the fitting room;

a reader that reads data from a medium, which stores data of a customer ID for identifying a customer, and outputs the data; and

a control unit that (i) acquires data of a commodity ID from the RFID tag via the RFID reader writer, (ii) acquires, data of questionnaire information including a question regarding the acquired data of the commodity ID and plural answers to the question from a questionnaire information file that stores the data of the questionnaire information, (iii) causes the display unit to display the acquired questionnaire information, waits for selection of one or two or more answers, which are included in the questionnaire information displayed by the display unit, by operation input in the operation input unit, and causes a storage area to store the answers selected by the operation input in the operation input unit, (iv) grants points to a customer ID of which an answer is stored in the storage area, (v) sets an upper limit of points to be granted per one day, and (vi) does not grant points if the upper limit is reached.

2. The terminal according to claim 1, wherein the questionnaire information file stores data of the questionnaire information concerning the commodity identified by the commodity ID in association with the commodity ID, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the acquired commodity ID from the questionnaire information file.

3. The terminal according to claim 1, wherein the control unit adds, according to the storage in the storage area of the answer selected by the operation input in the operation input units, a set point to points stored by a point management file that stores customer IDs and points in association with each other, the points being stored by the point management file in association with a customer ID same as the customer ID output by the reader.

4. The terminal according to claim 3, wherein the questionnaire information file stores data of the questionnaire information concerning a clientele of the customer in association with the clientele, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the clientele of the customer identified by the customer ID, which is output by the reader, from the questionnaire information file.

5. The terminal according to claim 1, wherein the questionnaire information file stores data of the questionnaire information concerning a clientele of the customer in association with the clientele, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the clientele of the customer identified by the customer ID, which is output by the reader, from the questionnaire information file.

6. The terminal according to claim 4, wherein the medium is a card that stores data, and the reader is a card reader that reads and outputs the data stored by the card.

7. The terminal according to claim 5, wherein the medium is a card that stores data, and the reader is a card reader that reads and outputs the data stored by the card.

8. A job supporting system comprising:

a server including a questionnaire information file that stores data of questionnaire information including a question and plural answers to the question; and

a fitting room terminal that communicates with the server, wherein the fitting room terminal includes;

a display unit that displays information in a fitting room;

an operation input unit that receives operation input of information in the fitting room;

an RFID reader writer that performs radio communication with an RFID tag, which stores data of a commodity ID for identifying the commodity, and sets a radio communication range in an inside of the fitting room;

a reader that reads data from a medium, which stores data of a customer ID for identifying a customer, and outputs the data; and

a control unit that (i) acquires data of a commodity ID from the RFID tag via the RFID reader writer, (ii) acquires data of the questionnaire information including a question regarding the acquired data of the commodity ID and plural answers to the question from a questionnaire information file that stores the data of the questionnaire information, (iii) causes the display unit to display the acquired questionnaire information, waits for selection of one or two or more answers, which are included in the questionnaire information displayed by the display unit, by operation input in the operation input unit, and causes a storage area to store the answers selected by the operation input in the operation input unit, (iv) grants points to a customer ID of which an answer is stored in the storage area, (v) sets an upper limit of points to be granted per one day, and (vi) does not grant points if the upper limit is reached.

9. The system according to claim 8, wherein the questionnaire information file stores data of the questionnaire information concerning the commodity identified by the commodity ID in association with the commodity ID, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the acquired commodity ID from the questionnaire information file.

10. The system according to claim 8, further comprising a reader that reads data from a medium, which stores data of a customer ID for identifying a customer, and outputs the data, wherein the control unit adds, according to the storage in the storage area of the answer selected by the operation input in the operation input units, a set point to points stored by a point management file that stores customer IDs and points in association with each other, the points being stored by the point management file in association with a customer ID same as the customer ID output by the reader.

11. The system according to claim 9, wherein the questionnaire information file stores data of the questionnaire information concerning a clientele of the customer in association with the clientele, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the clientele of the customer identified by the customer ID, which is output by the reader, from the questionnaire information file.

12. The system according to claim 10, wherein the questionnaire information file stores data of the questionnaire information concerning a clientele of the customer in association with the clientele, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the clientele of the customer identified by the customer ID, which is output by the reader, from the questionnaire information file.

13. The system according to claim 11, wherein the medium is a card that stores data, and the reader is a card reader that reads and outputs the data stored by the card.

14. The system according to claim 12, wherein the medium is a card that stores data, and the reader is a card reader that reads and outputs the data stored by the card.

15. An information acquiring method comprising:

a control unit acquiring data of a commodity ID from an RFID tag in a fitting room via an RFID reader writer, the RFID reader writer performing radio communication with an RFID tag, which stores data of a commodity ID for identifying the commodity, and setting a radio communication range in an inside of the fitting room;

the control unit acquiring, according to the acquisition of the data of the commodity ID, data of questionnaire information including a question and plural answers to the question from a questionnaire information file that stores the data of the questionnaire information; and

the control unit causing a display unit to display the acquired questionnaire information, waiting for selection of one or two or more answers, which are included in the questionnaire information displayed by the display unit, by operation input in the operation input unit, causing a storage area to store the answers selected by the operation input in the operation input unit, the display unit displaying information in the fitting room and the operation input unit receiving operation input of information in the fitting room, granting points to customer ID of which an answer is stored in the storage area, setting an upper limit of points to be granted per one day, and not granting points if the upper limit is reached.

16. The method according to claim 15, wherein the questionnaire information file stores data of the questionnaire information concerning the commodity identified by the commodity ID in association with the commodity ID, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the acquired commodity ID from the questionnaire information file.

17. The method according to claim 15, further comprising the control unit adding, according to the storage in the storage area of the answer selected by the operation input in the operation input units, a set point to points stored by a point management file that stores customer IDs and points in association with each other, the points being stored by the point management file in association with a customer ID same as a customer ID output by a reader, the reader reading data from a medium, which stores data of a customer ID for identifying a customer, and outputting the data.

18. The method according to claim 16, wherein the questionnaire information file stores data of the questionnaire information concerning a clientele of the customer in association with the clientele, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the clientele of the customer identified by the customer ID, which is output by the reader, from the questionnaire information file.

19. The method according to claim 17, wherein the questionnaire information file stores data of the questionnaire information concerning a clientele of the customer in association with the clientele, and the control unit acquires, in acquiring the data of the questionnaire information from the questionnaire information file according to the acquisition of the data of the commodity ID, data of the questionnaire information corresponding to the clientele of the customer identified by the customer ID, which is output by the reader, from the questionnaire information file.