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Detecting and Responding to Incidents

  • US 20110195685A1
  • Filed: 02/05/2010
  • Published: 08/11/2011
  • Est. Priority Date: 02/05/2010
  • Status: Abandoned Application
First Claim
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1. A system, comprising:

  • at least one computing device; and

    an incident management application executable in the at least one computing device, the incident management application comprising;

    logic that determines that an incident associated with a personal communication device has occurred;

    logic that initiates a conference including a plurality of conference participants; and

    logic that obtains an escalation decision from at least one of the conference participants.

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