CONSUMER-ORIENTED COMMERCE FACILITATION SERVICES, APPLICATIONS, AND DEVICES

• US 20110196724A1
• Filed: 02/09/2010
• Published: 08/11/2011
• Est. Priority Date: 02/09/2010
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Taylor, Pamela J., Wiegert, Cory D., Fenton, Charles Stanley
• Application Number:
  US12/702,528
• Publication Number:
  US 20110196724A1
• Time in Patent Office: Days
• US Class Current: 705/14.16
• CPC Class Codes: G06Q 20/108 Remote banking, e.g. home banking
• CPC Class Codes: G06Q 20/384 using social networks
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0214 Referral reward systems
• CPC Class Codes: G06Q 30/0222 During e-commerce, i.e. online transactions
• CPC Class Codes: G06Q 30/0258 Registration
• CPC Class Codes: G06Q 30/0631 Item recommendations
• CPC Class Codes: G06Q 50/01 Social networking

Abstract

A consumer-oriented commerce facilitation (COCF) server provides a service that enables a provider to establish a provider profile and enables a consumer to establish a consumer profile. The service accesses a provider profile database and a consumer profile and provides a COCF client application that enables the consumer to maintain: preferred provider information, consumer list information indicating products associated with the consumer, payment account information indicating sources of payment for a purchase transaction, and community information identifying members of a consumer community members. The application enables a consumer to access a preferred provider user interface (UI) that provides links to storefront UIs. The UI enables the consumer to browse and purchase products offered by the provider. The application also enables a consumer to share selectable portions of the consumer profile with selected preferred providers and share a selectable portion of the consumer profile with a consumer selected subset of the consumer community.

Claims

1. A consumer-oriented commerce facilitation (COCF) server, the COCF server including a processor having access to a tangible storage medium including embedded instructions, executable by the processor, for providing a COCF service, the instructions comprising instructions for:

enabling a provider to establish a provider profile comprising provider profile information indicative of products offered by the provider;

enabling a consumer to establish a consumer profile;

accessing a provider profile database including provider profiles for a plurality of providers;

accessing the consumer profile; and

providing a network accessible COCF client application, wherein the COCF client application enables the consumer to;

maintain the consumer profile, including maintaining;

preferred provider information identifying preferred providers selected from the plurality of COCF enlisted providers;

consumer list information indicating at least one list of products associated with the consumer;

payment account information indicating sources of payment for a consumer purchase transaction; and

community information identifying members of a consumer community, said community information including social network contact information identifying social members of the consumer community;

access a preferred provider user interface, wherein the preferred provider user interface provides links to storefront user interfaces corresponding to the preferred providers, wherein a storefront user interface enables the consumer to browse and purchase products offered by the provider;

share a consumer selectable portion of the consumer profile with selected preferred providers; and

share a consumer selectable portion of the consumer profile with a consumer selected subset of the consumer community.

2. The server of claim 1, wherein the COCF client application enables the consumer to:

access a payment user interface graphically displaying accounts included in the payment account information; and

select, from the displayed accounts, an account for payment during a purchase transaction.

3. The server of claim 2, wherein the consumer profile includes coupon information indicative of a set of coupons and further wherein the payment user interface automatically applies any applicable coupon during a purchase transaction.

4. The server of claim 1, wherein the consumer profile further includes preferred brand information identifying preferred product brands selected by the consumer from a list of available brands, wherein the COCF client application enables the consumer to share the preferred brand information with members of the consumer community, and wherein said sharing of the preferred brand information triggers targeting of coupons or promotions associated with the preferred brands.

5. The server of claim 1, wherein the COCF client application further enables the consumer to access a COCF search interface operable to receive search input indicative of a desired product and further operable to display search results indicative of at least one of:

providers of the desired product and brands of the desired product, and wherein the COCF search interface is further operable to receive user input restricting the search results based on a consumer-specified search restriction criteria.

6. The server of claim 5, wherein the search restriction criteria is selected from the group consisting of the preferred providers, a user-specified list of product brands, a geographic criteria, and an online status of providers in the search results.

7. The server of claim 5, wherein items in the search results are selectable by the consumer and wherein the search interface is configured to enable the consumer to process a selected item from the search results, wherein processing a selected item comprises at least one of:

purchasing the selected item, querying a member of the consumer community regarding the selected item, and adding the selected item to the consumer list information.

8. The server of claim 1, wherein the consumer list information is indicative of a plurality of lists of products, the plurality of lists including at least one of:

a shopping list indicating products currently needed by the consumer, a wish list indicating other products desired by the consumer, and an interest list indicating products or services of interest to the consumer and further wherein the COCF client application responds to a consumer input selecting one of the plurality of lists by displaying the selected list.

9. The server of claim 8, wherein the COCF client application enables the consumer to add a product to one of the plurality of lists by a method selected from, manual entry of information identifying the product to add, scanning with a consumer device a bar code associated with the product to add, selecting the product to add from search results generated by a search engine, importing a product to add from profile information shared by a member of the consumer community, processing a product assessment received from a member of the consumer community, or processing a coupon or promotion.

10. The server of claim 1, wherein the COCF client application is operable to provide at least one of coupons and promotions to the consumer responsive to determining portions of the consumer profile being shared with members of the consumer community.

11. The server of claim 1, wherein the COCF client application is configured to detect a proximity of a consumer device to a store of a provider, said consumer device having a computer readable storage medium in which the COCF client application is stored.

12. The server of claim 11, wherein the COCF client application is operable:

to send a coupon to the consumer device responsive to said detecting;

to identify products in the list of products offered in the store;

to access store plan-o-gram information and display a store map identifying a location within the store of the identified products;

to provide an instantaneous promotion based on a current location of the consumer within the store and products in proximity to the current location; and

to provide a customized promotion to the consumer responsive to determining that the consumer shares a portion of the consumer profile with the provider.

13. The server of claim 12, wherein a product associated with the coupon is determined based in part on information in the consumer profile.

14. The server of claim 1, wherein the COCF service is operable to broadcast within portions of the consumer community, trend alerts for specific products, wherein the trend alerts are indicative of purchases of the product by members of the consumer community.

15. The server of claim 14, wherein the COCF client application is configured to display trend alerts from members of the consumer community addressed to the consumer and wherein the displayed trend alerts include selectable options for at least one of:

obtaining additional information regarding the specific product, purchasing the specific product, and adding the specific product to the consumer list information.

16. The server of claim 1, wherein the COCF service is operable to broadcast, within the consumer community, product assessments generated by consumer community members.

17. The server of claim 16, wherein the COCF client application is configured to process an incoming product assessment by:

purchasing the assessed product, adding the assessed product to the list, and initiating a search for the assessed product.

18. The server of claim 1, wherein the COCF client application further enables the consumer to nominate a store for addition to the plurality of COCF enlisted stores and to solicit the consumer'"'"'s community to support the nomination.

19. The server of claim 1, wherein the COCF client application is configured to display indications of at least one of a new store added to the plurality of COCF enlisted providers and a new brand added to a list of available brands.

20. The server of claim 1, wherein the COCF server is configured to target provider coupons and promotions based, in part, on sharing of preferred provider lists among consumers, and wherein the sharing of the preferred store information triggers targeting of coupons associated with the preferred store to either one or both sharing initiator and recipient.