PROVIDING OF PRESENCE INFORMATION TO A TELEPHONY SERVICES SYSTEM
First Claim
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1. In a communication system serving a plurality of parties and comprising an interactive voice processing system, a device acting to enable call completion between a first party via a telephony connection and a second party via an instant communications client, the device comprising:
- control information determining means for determining control information pertaining to establishing communications involving the instant communications client;
a voice processing system interface acting to communicate the control information to the interactive voice processing system;
an instant messaging interface acting to communicate with the instant communications client;
and a bearer channel interface acting to communicate telephony signals with the voice processing system.
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Abstract
In support of an interactive telephony services system, a presence gateway provides presence information regarding availability of a called party to communicate using an instant communications client.
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Citations
1 Claim
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1. In a communication system serving a plurality of parties and comprising an interactive voice processing system, a device acting to enable call completion between a first party via a telephony connection and a second party via an instant communications client, the device comprising:
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control information determining means for determining control information pertaining to establishing communications involving the instant communications client; a voice processing system interface acting to communicate the control information to the interactive voice processing system; an instant messaging interface acting to communicate with the instant communications client; and a bearer channel interface acting to communicate telephony signals with the voice processing system.
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Specification