METHOD AND SYSTEM FOR EMERGENCY CALL ARBITRATION

• US 20110201302A1
• Filed: 02/15/2010
• Published: 08/18/2011
• Est. Priority Date: 02/15/2010
• Status: Active Grant

• Current Assignee: Ford Global Technologies, LLC (Ford Motor Company)
• Original Assignee: Ford Global Technologies, LLC (Ford Motor Company)
• Inventors: Hatton, David Anthony
• Granted Patent: US 8,903,354 B2
• Time in Patent Office: Days
• US Class Current: 455/404.2
• CPC Class Codes: G08G 1/205 Indicating the location of the monitored vehicles as destination, e.g. accidents, stolen, rental
• CPC Class Codes: H04M 11/045 using recorded signals, e.g. speech
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A method of call arbitration includes connecting a vehicle computing system to a remote phone system. The vehicle computing system is used to transmit a pre-recorded or dynamically generated message to the remote phone system. The vehicle computing system also receives an outgoing message spoken in the vehicle to the remote phone system. The pre-recorded or dynamically generated message and the outgoing message are combined into a first signal for relay to the remote phone system as a single message. The vehicle computing system receives an incoming spoken message from the remote phone system. Finally, the received incoming message and the pre-recorded or dynamically generated message are combined into a second signal for playback as a single message through a vehicle audio system.

Claims

1. A method of call arbitration comprising:

connecting a vehicle computing system to a remote phone system;

using the vehicle computing system to transmit a pre-recorded or dynamically generated message to the remote phone system;

receiving, through the vehicle computing system, an outgoing message spoken in the vehicle to the remote phone system;

combining the pre-recorder or dynamically generated message and the outgoing message into a first signal for relay to the remote phone system as a single message;

receiving an incoming spoken message from the remote phone system; and

combining the received incoming message and the pre-recorded or dynamically generated message into a second signal for playback as a single message through a vehicle audio system.

2. The method of claim 1, further comprising:

providing a selection option allowing either the pre-recorded or dynamically generated message or the outgoing message to be played alone.

3. The method of claim 1, further comprising:

providing a selection option allowing either the pre-recorded or dynamically generated message or the incoming message to be played alone.

4. The method of claim 1, wherein a greater percentage of the first signal is comprised of the pre-recorded or dynamically generated message.

5. The method of claim 1, wherein a greater percentage of the first signal is comprised of the outgoing message.

6. The method of claim 1, wherein a greater percentage of the second signal is comprised of the pre-recorded or dynamically generated message.

7. The method of claim 1, wherein a greater percentage of the second signal is comprised of the incoming message.

17. The computer readable storage medium of claim 1, wherein a greater percentage of the first signal is comprised of the pre-recorded or dynamically generated message.

18. The computer readable storage medium of claim 1, wherein a greater percentage of the first signal is comprised of the outgoing message.

8. A method of messaging comprising:

transmitting a first message to a remote phone system, using a vehicle computing system, in a language in which the vehicle computing system is operating;

determining if the message should be transmitted in a second language;

based on the determining, transmitting the message in the second language, wherein the message to be transmitted is assembled from a set of emergency words and phrases in the second language.

9. The method of claim 8, wherein the determining further comprises determining if a request for the message in the second language is received by the vehicle computing system.

10. The method of claim 8, wherein the determining further comprises determining if the vehicle is in a geographic region in which the language in which the vehicle computing system is operating is not a primary language.

11. The method of claim 8, wherein the determining further comprises determining if a cellular signal includes a region code corresponding to a language other than the language in which the vehicle computing system is operating.

12. The method of claim 10, further including:

determining if the vehicle computing system is storing a set of emergency words and phrases corresponding to the primary language; and

if the vehicle computing system is not storing the set of emergency words and phrases corresponding to the primary language, downloading the set of emergency words and phrases corresponding to the primary language from a remote server.

13. The method of claim 12, further comprising:

determining if the remote server is storing the set of emergency words and phrases corresponding to the primary language, and wherein the downloading is performed contingent on the determination that the remote server is storing the set of emergency words and phrases corresponding to the primary language.

14. A computer readable storage medium storing instructions that, when executed, cause a vehicle computing system to perform the method comprising:

connecting a vehicle computing system to a remote phone system;

transmitting a pre-recorded or dynamically generated message to the remote phone system;

receiving an outgoing message spoken in the vehicle to the remote phone system;

combining the pre-recorder or dynamically generated message and the outgoing message into a first signal for relay to the remote phone system as a single message;

receiving an incoming spoken message from the remote phone system; and

combining the received incoming message and the pre-recorded or dynamically generated message into a second signal for playback as a single message through a vehicle audio system.

15. The computer readable storage medium of claim 14, wherein the method further comprises:

providing a selection option allowing either the pre-recorded or dynamically generated message or the outgoing message to be played alone.

16. The computer readable storage medium of claim 14, wherein the method further comprises:

providing a selection option allowing either the pre-recorded or dynamically generated message or the incoming message to be played alone.

19. The computer readable storage medium of claim 14, wherein a greater percentage of the second signal is comprised of the pre-recorded or dynamically generated message.

20. The computer readable storage medium of claim 14, wherein a greater percentage of the second signal is comprised of the incoming message.