Monitoring a Plurality of Merchant Gateway Devices
First Claim
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1. A method for managing a plurality of merchant gateway devices, comprising:
- one or more computer systems monitoring each of the plurality of merchant gateway devices, wherein each merchant gateway device manages a respective plurality of devices of a corresponding merchant, wherein, for a respective first merchant gateway device of the plurality of merchant gateway devices positioned at a first merchant location, said monitoring comprises;
the one or more computer systems receiving first information from the first merchant gateway device over the wide area network, wherein the first information comprises information regarding a point of sale device positioned at the first merchant location.
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Abstract
A multiservice merchant gateway (MMG) is disclosed. The MMG allows point of sale terminals and other devices to be interfaced with a wide area network, thereby improving speed and service to terminal owners and users, allowing for more efficient systems on merchant premises, and also allowing the merchant to provide and/or utilize various additional features and services. Support infrastructure for configuring MMGs, managing MMGs, and providing related services are also disclosed.
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Citations
55 Claims
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1. A method for managing a plurality of merchant gateway devices, comprising:
one or more computer systems monitoring each of the plurality of merchant gateway devices, wherein each merchant gateway device manages a respective plurality of devices of a corresponding merchant, wherein, for a respective first merchant gateway device of the plurality of merchant gateway devices positioned at a first merchant location, said monitoring comprises; the one or more computer systems receiving first information from the first merchant gateway device over the wide area network, wherein the first information comprises information regarding a point of sale device positioned at the first merchant location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20)
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21. A non-transitory, computer-accessible memory medium storing program instructions for managing a plurality of merchant gateway devices, wherein the program instructions are executable by a processor to:
monitor each of the plurality of merchant gateway devices, wherein each merchant gateway device manages a respective plurality of devices of a corresponding merchant, wherein, for a respective first merchant gateway device of the plurality of merchant gateway devices located at a first merchant location, said monitoring comprises; receiving first information from the first merchant gateway device over the wide area network, wherein the first information comprises information regarding two or more of the plurality of devices at the first merchant location. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37)
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38. A method for operating a merchant gateway device at a merchant location, the method comprising:
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receiving, by the merchant gateway device, information from a plurality of devices at the first merchant location, wherein the plurality of devices include a point of sale device operated at the first merchant location; providing, by the merchant gateway device, information regarding the plurality of devices to at least one computer system over a wide area network. - View Dependent Claims (39, 40, 41, 42, 43, 44, 45, 46, 47)
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48. A non-transitory computer-accessible memory medium storing program instructions for operating a merchant gateway device at a merchant location, wherein the program instructions are executable by a processor to:
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receive information from a plurality of devices at the first merchant location, wherein the plurality of devices include a point of sale device operated at the first merchant location; and provide merchant gateway information least one computer system over a wide area network, wherein the at least one computer system manages merchant gateway devices at a plurality of different merchant locations. - View Dependent Claims (49, 50, 51, 52, 53, 54, 55)
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Specification