Lean Analytics

• US 20110213715A1
• Filed: 03/01/2010
• Published: 09/01/2011
• Est. Priority Date: 03/01/2010
• Status: Abandoned Application

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services GmbH (Accenture PLC)
• Inventors: Smith, John Henry, George, Mark O.
• Application Number:
  US12/714,892
• Publication Number:
  US 20110213715A1
• Time in Patent Office: Days
• US Class Current: 705/301
• CPC Class Codes: G06Q 10/04 Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem" market predictions or forecasting for commercial activities G06Q30/0202
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management

Abstract

Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for improving business processes. In one aspect, a method includes defining, for a workstation, a metric that is a function of multiple process variables, providing, to a Lean practitioner candidate, information that suffices to allow the Lean practitioner candidate to determine outcomes of independently applying a same, pre-defined amount of Lean Six Sigma-related change to each of two or more of the process variables, and obtaining information that specifies the outcomes from the Lean practitioner candidate.

Claims

1. A system comprising:

one or more computers; and

a computer-readable medium coupled to the one or more computers having instructions stored thereon which, when executed by the one or more computers, cause the one or more computers to perform operations comprising;

defining, for a workstation, a metric that is a function of multiple process variables,

providing, to a Lean practitioner candidate, information that suffices to allow the Lean practitioner candidate to determine outcomes of independently applying a same, predefined amount of Lean Six Sigma-related change to each of two or more of the process variables, and

obtaining information that specifies the outcomes from the Lean practitioner candidate.

2. The system of claim 1, wherein the metric comprises a workstation turnover time metric that measures an amount of time that is required to set up and run one batch of product through the workstation.

3. The system of claim 1, wherein the operations further comprise:

determining, from the obtained information, that applying the predefined amount to a first process variable results in a linear outcome.

4. The system of claim 1, wherein the operations further comprise:

determining, from the obtained information, that applying the predefined amount to a first process variable results in a non-linear outcome.

5. The system of claim 1, wherein providing information that suffices to allow the Lean practitioner candidate to determine the outcomes of independently applying the same, predefined amount of Lean Six Sigma-related change to each of two or more of the process variables further comprises:

providing the metric to the Lean practitioner candidate; and

instructing the Lean practitioner candidate to;

determine, as a baseline outcome, a value for the metric using a first baseline value for a first process variable and a second baseline value for a second process variable,

determine an improved first process variable value based on applying the predefined amount of change to the first baseline value,

determine an improved second process variable value based on applying the predefined amount of change to the second baseline value,

determine, as a first possible outcome, a value for the metric using the improved first process variable value for the first process variable and the second baseline value for the second process variable, and

determine, as a second possible outcome, a value for the metric using the first baseline value for the first process variable and the improved second process variable value for the second process variable.

6. The system of claim 1, wherein the operations further comprise:

selecting, from among the two or more of the process variables, a process variable that exhibits a most improved outcome based on the application of the same, predefined amount of Lean Six Sigma-related change to each of the two or more process variables.

7. The system of claim 1, wherein each outcome is expressed as an improvement over a baseline value.

8. The system of claim 1, wherein the predefined amount of Lean Six Sigma-related change is expressed as a percentage improvement over a baseline value of each respective process variable.

9. The system of claim 1, wherein the operations further comprise:

using the outcomes to prioritize implementation of the Lean Six Sigma-related change for the two or more of the process variables.

10. The system of claim 1, wherein:

the provided information further comprises the metric, a target production rate, and an instruction to determine an outcome of independently applying a same, predefined percentage of Lean Six Sigma-related change to first through fourth process variables, and

the first process variable represents a set up duration, the second process variable represents an up-time duration, a third process variable represents an amount of scrap, and a fourth process variable represents a cleanup duration.

11. The system of claim 1, wherein the operations further comprise:

selecting, from among the two or more of the process variables, the process variables that exhibit non-linear outcomes based on the application of the same, predefined amount of Lean Six Sigma-related change to each of the two or more process variables.

12. The system of claim 11, further comprising:

facilitating training for the Lean practitioner candidate to implement Lean Six Sigma change on the selected process variables.

13. A computer storage medium encoded with a computer program, the program comprising instructions that when executed by data processing apparatus cause the data processing apparatus to perform operations comprising:

defining, for a workstation, a metric that is a function of multiple process variables;

providing, to a Lean practitioner candidate, information that suffices to allow the Lean practitioner candidate to determine outcomes of independently applying a same, pre-defined amount of Lean Six Sigma-related change to each of two or more of the process variables; and

obtaining information that specifies the outcomes from the Lean practitioner candidate.

14. A method comprising:

defining, for a workstation, a metric that is a function of multiple process variables;

providing, to a Lean practitioner candidate, by one or more computers, information that suffices to allow the Lean practitioner candidate to determine outcomes of independently applying a same, pre-defined amount of Lean Six Sigma-related change to each of two or more of the process variables; and

obtaining information that specifies the outcomes from the Lean practitioner candidate.

15. The method of claim 14, wherein the metric comprises a workstation turnover time metric that measures an amount of time that is required to set up and run one batch of product through the workstation.

16. The method of claim 14, further comprising:

determining, from the obtained information, that applying the predefined amount to a first process variable results in a linear outcome.

17. The method of claim 14, further comprising:

determining, from the obtained information, that applying the predefined amount to a first process variable results in a non-linear outcome.

18. The method of claim 14, wherein providing information that suffices to allow the Lean practitioner candidate to determine the outcomes of independently applying the same, predefined amount of Lean Six Sigma-related change to each of two or more of the process variables further comprises:

providing the metric to the Lean practitioner candidate; and

instructing the Lean practitioner candidate to;

determine, as a baseline outcome, a value for the metric using a first baseline value for a first process variable and a second baseline value for a second process variable,

determine an improved first process variable value based on applying the predefined amount of change to the first baseline value,

determine an improved second process variable value based on applying the predefined amount of change to the second baseline value,

determine, as a first possible outcome, a value for the metric using the improved first process variable value for the first process variable and the second baseline value for the second process variable; and

determine, as a second possible outcome, a value for the metric using the first baseline value for the first process variable and the improved second process variable value for the second process variable.

19. The method of claim 14, further comprising:

selecting, from among the two or more of the process variables, a process variable that exhibits a most improved outcome based on the application of the same, predefined amount of Lean Six Sigma-related change to each of the two or more process variables.

20. A system comprising:

one or more computers; and

a computer-readable medium coupled to the one or more computers having instructions stored thereon which, when executed by the one or more computers, cause the one or more computers to perform operations comprising;

receiving information from a project manager, the information specifying predefined amount of Lean Six Sigma-related change, and a metric for workstation, wherein the metric is a function of multiple process variables;

determining, using the information, outcomes of independently applying the same, predefined amount to each of two or more of the process variables; and

providing information that specifies the outcomes to the project manager.