SYSTEM AND METHOD FOR CONTROLLING EVENT REMINDERS

• US 20110231216A1
• Filed: 03/17/2010
• Published: 09/22/2011
• Est. Priority Date: 03/17/2010
• Status: Abandoned Application

• Current Assignee: Blackberry Limited
• Original Assignee: Blackberry Limited
• Inventors: Owen, Russell N., Legg, Daniel James, Dean, Edward Michael, Rose, Scott Douglas, Brown, Michael Stephen, Fyke, Steven Henry, Walker, David Ryan, Godfrey, James Andrew, Pasquero, Jerome
• Application Number:
  US12/725,677
• Publication Number:
  US 20110231216A1
• Time in Patent Office: Days
• US Class Current: 705/7.12
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/1095 Meeting or appointment

Abstract

A system and method are provided for obtaining data that could affect event details, such that this data can be used to generate alerts that are sent early enough to give the user time to reach the event, predict lateness, arrange replacements/delegates, reschedule, cancel meetings in advance, etc. By more intelligently providing reminders to the user, the above-described unforeseen circumstances can be dealt with. In some embodiments, an aggregation of various external data sources as well as internal data can be used to better predict when a user should be reminded of the time for their event, determine and advise whether they may be late regardless, and/or enable the user to arrange a delegate or replacement or to reschedule or cancel the event.

Claims

1. A method of controlling event reminders in a computing device, the method comprising:

the computing device enabling an event entry to be stored in the computing device, the event entry having a start time associated therewith;

the computing device receiving a designation for the event entry indicative of a reminder time for the event, wherein computing device is configured to display a reminder on a display of the computing device at a predetermined time prior to the start time for the event;

the computing device obtaining data associated with the event and indicating that an earlier reminder time is required;

the computing device using the data associated with the event to automatically generate a new reminder time which is earlier than the reminder time designated for the event; and

the computing device displaying a message on the display associated with the new reminder time.

2. The method according to claim 1, further comprising comparing the new reminder time to a current time and if the current time is later than the new reminder time, initiating a remediation process;

and if the current time is prior to the new reminder time, displaying the message on the display at the new reminder time.

3. The method according to claim 2, wherein the remediation process comprises displaying a lateness notification on the computing device and enabling a communication to be initiated with one or more other entities.

4. The method according to claim 3, wherein the communication is any one of an email message, an instant message, a text message, and a telephone call.

5. The method according to claim 3, wherein the remediation process comprises determining an alternate attendee for the event;

enabling communication with the alternate to provide a request; and

obtaining a response from the alternate regarding the request.

6. The method according to claim 3, wherein the remediation process comprises sending a message to one or more attendees requesting a new start time for the event;

and obtaining a response from at least one attendee regarding the request.

7. The method according to claim 2, wherein the remediation process comprises sending a lateness notification to an intermediate service to enable the intermediate service to notify one or more entities associated with the event.

8. The method according to claim 7, wherein the intermediate service is provided with a hierarchy of a plurality of alternates for arranging an alternate for the event.

9. The method according to claim 1, wherein the data associated with the event is indicative of an increased amount of time to arrive at a location associated with the event.

10. The method according to claim 9, wherein the new reminder time is determined by combining one or more time intervals associated with the data according to a predetermined function.

11. The method according to claim 10, wherein the data associated with the event comprises any one or more of weather data, traffic data, GPS location data, flight information, customs and security wait times, and parking information.

12. A computer readable medium comprising computer executable instructions for controlling event reminders in a computing device, the computer readable medium comprising instructions for:

enabling an event entry to be stored in the computing device, the event entry having a start time associated therewith;

receiving a designation for the event entry indicative of a reminder time for the event, wherein computing device is configured to display a reminder on a display of the computing device at a predetermined time prior to the start time for the event;

obtaining data associated with the event and indicating that an earlier reminder time is required;

using the data associated with the event to automatically generate a new reminder time which is earlier than the reminder time designated for the event; and

displaying a message on the display associated with the new reminder time.

13. The computer readable medium according to claim 12, further comprising instructions for:

comparing the new reminder time to a current time and if the current time is later than the new reminder time, initiating a remediation process; and

if the current time is prior to the new reminder time, displaying the message on the display at the new reminder time.

14. The computer readable medium according to claim 13, wherein the remediation process comprises displaying a lateness notification on the computing device and enabling a communication to be initiated with one or more other entities.

15. The computer readable medium according to claim 14, wherein the communication is any one of an email message, an instant message, a text message, and a telephone call.

16. The computer readable medium according to claim 14, wherein the remediation process comprises determining an alternate attendee for the event;

enabling communication with the alternate to provide a request; and

obtaining a response from the alternate regarding the request.

17. The computer readable medium according to claim 14, wherein the remediation process comprises sending a message to one or more attendees requesting a new start time for the event;

and obtaining a response from at least one attendee regarding the request.

18. The computer readable medium according to claim 13, wherein the remediation process comprises sending a lateness notification to an intermediate service to enable the intermediate service to notify one or more entities associated with the event.

19. The computer readable medium according to claim 18, wherein the intermediate service is provided with a hierarchy of a plurality of alternates for arranging an alternate for the event.

20. The computer readable medium according to claim 12, wherein the data associated with the event is indicative of an increased amount of time to arrive at a location associated with the event.

21. The computer readable medium according to claim 20, wherein the new reminder time is determined by combining one or more time intervals associated with the data according to a predetermined function.

22. The computer readable medium according to claim 21, wherein the data associated with the event comprises any one or more of weather data, traffic data, GPS location data, flight information, customs and security wait times, and parking information.

23. A computing device comprising a display, a processor, one or more input devices, computer executable instructions for initiating an events application, and computer executable instructions for:

enabling an event entry to be stored in the computing device, the event entry having a start time associated therewith;

receiving a designation for the event entry indicative of a reminder time for the event, wherein computing device is configured to display a reminder on a display of the computing device at a predetermined time prior to the start time for the event;

obtaining data associated with the event and indicating that an earlier reminder time is required;

using the data associated with the event to automatically generate a new reminder time which is earlier than the reminder time designated for the event; and

displaying a message on the display associated with the new reminder time.