DYNAMICALLY TROUBLESHOOTING VOICE QUALITY
First Claim
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1. A computer implemented method for dynamically troubleshooting voice quality, the method, comprising:
- acquiring call setup information via a first stream;
requesting a predetermined data stream on a network to analyze;
determining an intercept access point the predetermined data stream passes through based on the call setup information;
acquiring a replicated copy of the predetermined data stream, via a second stream, responsive to the request by intercepting the predetermined data stream at the intercept access point; and
analyzing the replicated copy of the predetermined data stream.
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Abstract
In an example embodiment, a method for dynamically troubleshooting voice quality. The method comprises generating a request to intercept a predetermined data stream on a network, acquiring a replicated copy of the intercepted data stream responsive to the request and analyzing the replicated copy of the intercepted data stream.
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Citations
20 Claims
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1. A computer implemented method for dynamically troubleshooting voice quality, the method, comprising:
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acquiring call setup information via a first stream; requesting a predetermined data stream on a network to analyze; determining an intercept access point the predetermined data stream passes through based on the call setup information; acquiring a replicated copy of the predetermined data stream, via a second stream, responsive to the request by intercepting the predetermined data stream at the intercept access point; and analyzing the replicated copy of the predetermined data stream. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. An apparatus, comprising:
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an interface for acquiring data representative of a predetermined data stream to intercept; an administrative communication port coupled to a network in data communication with the data stream; an intercepting control element port coupled to the network; an intercepting network element port coupled to the network; and voice quality logic coupled to the interface, the intercepting control element port, the intercepting network element port, and the administrative communication port; wherein the voice quality logic is responsive to the interface acquiring data representative of the predetermined data stream to intercept to transmit a request through the administrative communication port to intercept the predetermined data stream; wherein call setup data is received via the intercepting control element port; and wherein a replicated copy of the predetermined data stream is received via the intercepting network port based on the call setup data and is analyzed by the voice quality logic. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
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19. An apparatus, comprising:
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means for acquiring call setup information via a first stream; means for generating a request to intercept a predetermined data stream on a network; means for determining an intercept access point the predetermined data stream passes through based on the call setup information; means for acquiring a replicated copy of the predetermined data stream, via a second stream, responsive to the request by intercepting the predetermined data stream at the intercept access point; and means for analyzing the replicated copy of the predetermined data stream. - View Dependent Claims (20)
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Specification