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Service Method For Customer Self-Service And Rapid On-Boarding For Remote Information Technology Infrastructure Monitoring And Management

  • US 20110238582A1
  • Filed: 03/23/2010
  • Published: 09/29/2011
  • Est. Priority Date: 03/23/2010
  • Status: Abandoned Application
First Claim
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1. A method to initiate remote managed infrastructure services for a customer infrastructure site, comprising:

  • in response to an inquiry from a potential customer, provisioning the potential customer with a remote managed infrastructure services software client;

    using the provisioned software client, performing an automated process to detect specifics of a customer information technology infrastructure;

    in response to the customer confirming the detected specifics of customer information technology infrastructure, configuring a remote managed infrastructure service to monitor and manage all or a subset of the detected and confirmed customer information technology infrastructure.

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