Dynamic Interactive Voice Interface

• US 20110246203A1
• Filed: 04/04/2011
• Published: 10/06/2011
• Est. Priority Date: 08/21/2001
• Status: Active Grant

• Current Assignee: Intellectual Ventures I LLC (Intellectual Ventures LLC)
• Original Assignee: Ben Franklin Patent Holding LLC (Intellectual Ventures LLC)
• Inventors: Byrne, William J., Gardella, Henry W., Gilmore, Jeffrey A.
• Granted Patent: US 9,729,690 B2
• Time in Patent Office: Days
• US Class Current: 704/270
• CPC Class Codes: H04M 1/645 with speech synthesis

Abstract

A dynamic voice user interface system is provided. The dynamic voice user interface system interacts with a user at a first level of formality. The voice user interface system then monitors history of user interaction and adjusts the voice user interface to interact with the user with a second level of formality based on the history of user interaction.

Claims

1-55. -55. (canceled)

56. A method comprising:

receiving a request for content corresponding to a domain of a voice interface;

determining whether the request satisfies a request threshold made to the domain; and

adding terms associated with the domain to a global vocabulary for the voice interface based on satisfaction of the request threshold.

57. The method of claim 56, further comprising:

receiving a personalization request comprising configuration information for the voice interface.

58. The method of claim 57, wherein adding the terms is further based on the personalization request.

59. The method of claim 57, further comprising:

configuring one or more favorite domains of the voice interface based on the personalization request.

60. The method of claim 57, further comprising:

configuring a traversal path for one or more domains of the voice interface based on the personalization request.

61. The method of claim 56, further comprising:

storing the request in an interaction history portion of a profile; and

adjusting a conversational style of the voice interface based on the interaction history.

62. The method of claim 56, further comprising:

storing the global vocabulary in a profile.

63. A computer-readable medium having instructions stored thereon, execution of which, by a computing device, causes the computing device to perform operations comprising:

receiving a request for content corresponding to a domain of a voice interface;

determining whether the request satisfies a request threshold made to the domain; and

adding terms associated with the domain to a global vocabulary for the voice interface based on satisfaction of the request threshold.

64. The computer-readable medium of claim 63, the operations further comprising:

receiving a personalization request comprising configuration information for the voice interface.

65. The computer-readable medium of claim 64, wherein adding the terms is further based on the personalization request.

66. The computer-readable medium of claim 64, the operations further comprising:

configuring one or more favorite domains of the voice interface based on the personalization request.

67. The computer-readable medium of claim 64, the operations further comprising:

configuring a traversal path for one or more domains of the voice interface based on the personalization request.

68. The computer-readable medium of claim 63, the operations further comprising:

storing the request in an interaction history portion of a profile; and

adjusting a conversational style of the voice interface based on the interaction history.

69. The computer-readable medium of claim 63, the operations further comprising:

storing the global vocabulary in a profile.

70. A system comprising:

a memory storing;

a receiving module configured to receive a request for content corresponding to a domain of a voice interface,

a determining module configured to determine whether the request satisfies a request threshold made to the domain, and

an adding module configured to add terms associated with the domain to a global vocabulary for the voice interface based on satisfaction of the request threshold; and

one or more processors configured to process the modules.

71. The system of claim 70, further comprising:

a personalization module configured to receive a personalization request comprising configuration information for the voice interface.

72. The system of claim 71, wherein adding the terms is further based on the personalization request.

73. The system of claim 71, wherein the personalization module is further configured to configure one or more favorite domains of the voice interface based on the personalization request.

74. The system of claim 71, wherein the personalization module is farther configured to configure a traversal path for one or more domains of the voice interface based on the personalization request.

75. The system of claim 70, further comprising:

a storing module configured to store the request in an interaction history portion of a profile; and

an adjusting module configured to adjust a conversational style of the voice interface based on the interaction history.

76. The system of claim 70, further comprising:

a storing module configured to store the global vocabulary in a profile.