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METHOD AND SYSTEM FOR PREDICTING CUSTOMER FLOW AND ARRIVAL TIMES USING POSITIONAL TRACKING OF MOBILE DEVICES

  • US 20110246209A1
  • Filed: 03/31/2010
  • Published: 10/06/2011
  • Est. Priority Date: 03/31/2010
  • Status: Abandoned Application
First Claim
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1. A method for predicting customer flow and arrival times using positional tracking of mobile devices comprising:

  • obtaining location data for one or more participating businesses;

    obtaining positional data for one or more mobile devices, each of the one or more mobile devices being associated with a consumer;

    using the positional data for the one or more mobile devices to estimate a direction or path and speed of the one or more mobile devices, and therefore an estimated direction or path and speed of the associated consumers;

    for one or more of the mobile devices and associated consumers, analyzing data representing the estimated direction or path and speed of the mobile device and associated consumer, and the location data for the one or more participating businesses to determine which of the one or more participating businesses is located within a defined distance of the estimated direction or path of the mobile device and associated consumer;

    for one or more of the mobile devices and associated consumers, and one or more of the participating business determined to be located within a defined distance of the estimated direction or path of the mobile device and associated consumer, calculating a probability that the associated consumer will utilize the participating business;

    for one or more of the mobile devices and associated consumers, and one or more of the participating business determined to be located within a defined distance of the estimated direction or path of the mobile device and associated consumer, using the data representing the estimated direction or path and speed of the mobile device and associated consumer to estimate an arrival time at the participating business; and

    providing at least one the participating businesses data indicating the number of the associated consumers deemed probable to utilize the participating business and the estimated arrival times of the associated consumers deemed probable to utilize the participating business.

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