Down Sell Method for E-Commerce

• US 20110246332A1
• Filed: 06/28/2010
• Published: 10/06/2011
• Est. Priority Date: 03/30/2010
• Status: Abandoned Application

• Current Assignee: Service Solutions US LLC
• Original Assignee: Service Solutions US LLC
• Inventors: Alcodray, Abdulrahmen, Wagner, Lori
• Application Number:
  US12/824,552
• Publication Number:
  US 20110246332A1
• Time in Patent Office: Days
• US Class Current: 705/27.1
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

A method and apparatus for implementing a down sell process. The method includes offering for sale a product or service and further offering a recommended accompanying products or services. When the recommended product or service is not selected for purchase along with the selected main item for purchase, providing a notice to the purchaser, where the notice may include a warning that failure to use the main product or service with the recommended products or services may result in a degradation of quality or performance, or a disclaimer of adverse effects of using the main product or service with other products or services that are not the recommended product or service, and having the purchaser acknowledge or accept the contents of the notice.

Claims

1. An apparatus for electronic commerce, comprising:

a processor configured to execute instructions;

a memory configured to store the instructions and information and communicate with the processor;

an input device configured to receive commands and information and communicate with the processor;

a display configured to communicate with the processor and displays a graphical user interface containing options for making purchases of a product or service, wherein a notice is displayed to the user when a recommended item associated with the product or service is not selected by a user; and

a communication device to communicate information to a remote device.

2. The apparatus of claim 1, wherein the user acknowledges the notice that the recommended item was not selected.

3. The apparatus of claim 1, wherein the notice is a dialog box that informs the user of a consequence of not selecting the recommended item.

4. The apparatus of claim 1, wherein memory includes an order module.

5. The apparatus of claim 1, wherein the memory includes a compare module.

6. The apparatus of claim 1, wherein the memory includes a notice module.

7. The apparatus of claim 1, wherein the memory includes an alternative module.

8. The apparatus of claim 1, wherein the memory includes a sales module.

9. The apparatus of claim 5, wherein the compare module determines if the selected items are of a certain previously ranked class of items.

10. The apparatus of claim 7, wherein the alternative module provides alternative items to the recommended items to the user.

11. The apparatus of claim 3, wherein the consequence is a degradation of the intended use of the product or service.

12. An apparatus for electronic commerce, comprising:

a means for processing configured to execute instructions;

a means for storing configured to store the instructions and information and communicate with the means for processing;

a means for inputting configured to receive commands and information and communicate with the means for processing;

a means for displaying configured to communicate with the means for processing and displays a graphical user interface containing options for making purchases of a product or service, wherein a means for notifying is displayed to the user when a recommended item associated with the product or service is not selected by a user; and

a means for communicating configured to communicate information to a remote device.

13. The apparatus of claim 12, wherein the user acknowledges the means for notifying that the recommended item was not selected.

14. The apparatus of claim 12, wherein the means for notifying is a dialog box that informs the user of a consequence of not selecting the recommended item.

15. The apparatus of claim 12, wherein memory includes an order module.

16. The apparatus of claim 12, wherein the means for storing includes a compare module.

17. The apparatus of claim 12, wherein the means for storing includes a notice module.

18. The apparatus of claim 12, wherein the means for storing includes an alternative module.

19. The apparatus of claim 12, wherein the means for storing includes a sales module.

20. The apparatus of claim 16, wherein the compare module determines if the selected items are of a certain previously ranked class of items.

21. The apparatus of claim 18, wherein the alternative module provides alternative items to the recommended items to the user.

22. The apparatus of claim 14, wherein the consequence is a degradation of the intended use of the product or service.

23. A method of purchasing in electronic commerce, comprising:

displaying on a display of a computing device a product or service available for purchase;

displaying on the display a recommended item associated with the product or service;

determining with a processor of the computing device whether the recommended item was selected or not;

displaying on the display a notice that the recommended item was not selected; and

completing a sale transaction of the product or service with the processor of the computing device.

24. The method of purchasing of claim 23 further comprising:

displaying on the display an alterative item if the recommended item was not selected.

25. The method of purchasing of claim 24 further comprising:

determining with the processor a predetermined rank of the item selected.

26. The method of purchasing of claim 23 further comprising:

displaying on the display a notice warning of a degradation of performance associated with using an item other than the recommended item; and

receiving an acknowledgement and acceptance of the notice of the degradation of performance.