COMBINED SCHEDULING AND MANAGEMENT OF WORK ORDERS, SUCH AS FOR UTILITY METER READING AND UTILITY SERVICING EVENTS

• US 20110246534A1
• Filed: 04/21/2011
• Published: 10/06/2011
• Est. Priority Date: 10/21/2003
• Status: Abandoned Application

• Current Assignee: Itron, Inc.
• Original Assignee: Itron, Inc.
• Inventors: Simon, Robert
• Application Number:
  US13/091,298
• Publication Number:
  US 20110246534A1
• Time in Patent Office: Days
• US Class Current: 707/802
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 50/06 Energy or water supply

Abstract

A system and method manages work requests used in reading and servicing gas, electric, or water meters in a utility system. A work request may originate at a utility system and is received at a data collection system. The work request may be generated based on an underlying data structure. The underlying data structure may be used in generating requests for multiple types of work events, including meter monitoring work events and meter servicing work events. The work request is then processed to generate a work order which is transmitted to a field device component or other component of the system so that work may be performed as directed in the request.

Claims

1-44. -44. (canceled)

45. A computer-readable medium having a data structure comprising:

information based on a work data entity, wherein the work data entity is used to generate a collection of work orders, including work orders for monitoring data collection points associated with a utility system and work orders for servicing the data collection points associated with the utility system; and

information for defining a collection of work orders, wherein the information for defining the collection work orders includes instructions for monitoring multiple data collection points associated with the utility system, instructions for servicing multiple data collection points in the utility, and instructions for monitoring and servicing multiple data collection points associated with the utility system.

46. The computer-readable medium of claim 45 wherein the collection of work orders comprises a meter reading route.

47. The computer-readable medium of claim 45 wherein the collection of work orders comprises a meter reading and meter servicing route.