SYSTEMS AND METHODS FOR FUSED SERVICES INCLUDING AN INTEGRATED MANAGEMENT SYSTEM

• US 20110246620A1
• Filed: 03/31/2011
• Published: 10/06/2011
• Est. Priority Date: 03/31/2010
• Status: Active Grant

• Current Assignee: Ribbon Communications Operating Company, Inc. (Ribbon Communications, Inc.)
• Original Assignee: Cedar Point Communications LLC (Ribbon Communications, Inc.)
• Inventors: Miller, Paul JR.
• Granted Patent: US 9,787,827 B2
• Time in Patent Office: Days
• US Class Current: 709/219
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/655 Combination of telephone service and social networking
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 7/0024 Services and arrangements where telephone services are combined with data services arrangements which combine a telephonic equipment and a computer H04M7/0012
• CPC Class Codes: H04N 21/4786 e-mailing message switching systems, e.g. electronic mail systems H04L51/00
• CPC Class Codes: H04N 21/4788 communicating with other users, e.g. chatting arrangements for providing for computer conferences, e.g. chat rooms, to substation in data switching networks H04L12/1813; distributed application using peer-to-peer [P2P] networks H04L67/104
• CPC Class Codes: H04N 21/6118 involving cable transmission, e.g. using a cable modem
• CPC Class Codes: H04N 21/6168 involving cable transmission, e.g. using a cable modem

Abstract

Systems and methods for fusing, for a subscriber, a plurality of applications and subscriber data across a plurality of subscriber access devices are described. The system includes a fusion server coupled to a voice-over-IP telephony switch and a television EBIF server. The fusion server receives and stores the subscriber data such as a list of contacts. The fusion server receives a communication in a first format from a first subscriber access device such as a set-top box, and translates the communication from the first format to a second format. The first and second formats include at least two of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF). The fusion server transmits the translated communication to a second subscriber access device such as a smart phone or tablet computer.

Claims

1. A method for fusing, for a subscriber, a plurality of applications and subscriber data across a plurality of subscriber access devices, the method comprising:

receiving, by a fusion server, subscriber data for at least one subscriber;

storing, by the fusion server, the received subscriber data in a database of the fusion server;

receiving, by a fusion server, access device data associated with the at least one subscriber;

storing, by the fusion server, the received access device data in the database of the fusion server;

receiving a communication event in a first format that originated from a first application of the plurality of applications;

combining, by the fusion server, the communication event with the received subscriber data and received access device data;

transmitting, by the fusion server, a second communication event, based at least in part on the combining, intended for one or more of a the plurality of subscriber access devices, thereby fusing the first and second applications and providing an enhanced subscriber experience at the access devices.

2. The method of claim 1, wherein the access device includes two or more of a mobile phone, a smart phone, a VoIP terminal, a tablet computer, a personal computer, and a public switched telephone network (PSTN) telephone.

3. The method of claim 1, wherein the first format includes at least one of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

4. The method of claim 1, wherein the plurality of applications includes an application for managing the subscriber'"'"'s voicemail.

5. The method of claim 1, wherein the plurality of applications includes an application for managing the subscriber'"'"'s list of contacts.

6. The method of claim 1, wherein the plurality of applications includes an application for managing the subscriber'"'"'s electronic mail.

7. The method of claim 1, wherein the plurality of applications includes an application for managing caller identification for a subscriber'"'"'s telephone number.

8. The method of claim 1, wherein the plurality of applications includes an application for managing the reception of calls for a subscriber'"'"'s telephone number.

9. The method of claim 1, wherein combining includes:

extracting, by the fusion server, a portion of the communication event including subscriber identification information;

retrieving, by the fusion server, information including access device data associated with the subscriber and applications data associated with the portion of the communication event from the database of the fusion server; and

inserting, by the fusion server;

the retrieved data into the second communication event in a second format.

10. The method of claim 9, wherein the second format includes one of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

11. The method of claim 1, wherein the plurality of applications includes an internet website application accessible.

12. The method of claim 1, wherein the subscriber is a cable television subscriber.

13. A system that enables the fusion for a subscriber of a plurality of applications and subscriber data across a plurality of subscriber access devices, the system comprising:

a fusion server including a processor, a memory including a database, and a network interface, wherein the fusion server is coupled to a voice-over-IP telephony switch and a television EBIF server, and wherein the fusion server is configured to;

receive subscriber data for at least one subscriber;

store the received subscriber data in the database;

receive data regarding an access device associated with the at least one subscriber;

store the received access device data in the database of the fusion server;

receive a communication event in a first format that originated from a first application of the plurality of applications;

combine the communication event with the received subscriber data and received access device data;

transmit a second communication event, based at least in part on the combination of the communication event with the received subscriber data and received access device data, the second communication event intended for one or more of a the plurality of subscriber access devices, thereby fusing the first and second applications and providing an enhanced subscriber experience at the access devices.

14. The system of claim 13, wherein the computer device includes two or more of a mobile phone, a smart phone, a VoIP terminal, a tablet computer, a personal computer, and a public switched telephone network (PSTN) telephone.

15. The system of claim 13, wherein the first format includes at least one of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

16. The system of claim 13, wherein the plurality of applications includes an application for managing the subscriber'"'"'s voicemail.

17. The system of claim 13, wherein the plurality of applications includes an application for managing the subscriber'"'"'s list of contacts.

18. The system of claim 13, wherein the plurality of applications includes an application for managing the subscriber'"'"'s electronic mail.

19. The system of claim 13, wherein the plurality of applications includes an application for managing caller identification for a subscriber'"'"'s telephone number.

20. The system of claim 13, wherein the plurality of applications includes an application for managing the reception of calls for a subscriber'"'"'s telephone number.

21. The system of claim 13, wherein the fusion server is configured to combine the communication event by:

extracting a portion of the communication event including subscriber identification information;

retrieving identifying information for the second of the subscriber access devices from the database of the fusion server; and

inserting the retrieved subscriber data into the second communication event in a second format.

22. The system of claim 21, wherein the second format includes one of session initiation protocol (SIP), hypertext transfer protocol (HTTP), voice-over-IP (VoIP), simple object access protocol over extensible markup language (SOAP/XML), remote procedure call (RPC), and enhanced tv binary exchange format (EBIF).

23. The system of claim 13, wherein the plurality of applications includes an internet website application accessible.

24. The system of claim 13, wherein the subscriber is a cable television subscriber.