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METHOD AND SYSTEM FOR PROCESSING MESSAGES IN A BILL PAYMENT AND PRESENTMENT SYSTEM OVER A COMMUNICATIONS NETWORK

  • US 20110251953A1
  • Filed: 06/20/2011
  • Published: 10/13/2011
  • Est. Priority Date: 03/29/2000
  • Status: Active Grant
First Claim
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1. A method for electronically routing billing information over a communications network, comprising:

  • allowing first entities and customers to participate in an electronic system for at least one of bill payment and bill presentment, said electronic system having a centrally located computer system;

    allowing a plurality of customer service providers to interface with one or more of said customers;

    obtaining said billing information from said first entities with respect to one or more of said customers;

    providing a centrally located switching system which allows for at least one of server to server, file to server, server to file and file to file connectivity, in part through the use of a file distribution agent, coupled to said electronic system, for coordinating the routing of messages between said customer service providers and said first entities;

    generating at a given one of said customer service providers or at a given one of said first entities first application files comprising said messages;

    forwarding said first application files to said centrally located computer system; and

    converting at said switching system said first application files into an appropriate form for delivery of said messages to one or more intended recipients comprising at least one of;

    said customer service providers, andsaid first entities.

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