MAIL RECEIPT APPARATUS AND METHOD BASED ON VOICE RECOGNITION

• US 20110257969A1
• Filed: 04/13/2011
• Published: 10/20/2011
• Est. Priority Date: 04/14/2010
• Status: Abandoned Application

• Current Assignee: Electronics and Telecommunications Research Institute
• Original Assignee: Electronics and Telecommunications Research Institute
• Inventors: LEE, Hea Won
• Application Number:
  US13/085,655
• Publication Number:
  US 20110257969A1
• Time in Patent Office: Days
• US Class Current: 704/231
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 50/32 Post and telecommunications franking apparatus G07B17/00
• CPC Class Codes: G06Q 50/60 Business processes related to postal services shipping G06Q10/083; franking apparatus G07B17/00
• CPC Class Codes: G10L 15/10 using distance or distortion measures between unknown speech and reference templates
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A mail receipt method based on voice recognition, includes receiving input voice data required for an mail receipt; and recognizing information about the mail receipt from the received input voice data. Further, the mail receipt method based on the voice recognition includes storing the recognized information about the mail receipt to complete the mail receipt.

Claims

1. A mail receipt method based on voice recognition comprising:

receiving input voice data required for an mail receipt;

recognizing information on the mail receipt from the received input voice data; and

storing the recognized information on the mail receipt to complete the mail receipt.

2. The method of claim 1, wherein the information about the mail receipt includes address information, zip code information, telephone number information, mail information, and payment information.

3. The method of claim 2, further comprising:

extracting an address voice feature vector to acquire the address information from the input voice data;

matching patterns of the separated address voice feature vectors using an address feature vector database;

extracting an address word according to the matched patterns; and

searching and recognizing the address information corresponding to the extracted address word using a mail address database.

4. The method of claim 2, further comprising:

extracting a zip code voice feature vector from the input voice data to acquire the zip code information;

matching patterns of the extracted zip code voice feature vector using a regional zip code feature vector database;

extracting a zip code number according to the matched patterns; and

searching and recognizing the zip code information corresponding to the extracted zip code number using a zip code database.

5. The method of claim 4, wherein the zip code information includes zip code information of an addressee and a sender.

6. The method of claim 2, further comprising:

extracting a telephone number voice feature vector from the input voice data to acquire the telephone number information;

matching patterns of the extracted telephone number voice feature vector using a telephone number feature vector database;

extracting a telephone number according to the matched patterns; and

searching and recognizing the telephone number information corresponding to the extracted telephone number using a customer information database.

7. The method of claim 2, further comprising:

extracting a mail information voice feature vector from the input voice data to acquire the mail information;

matching patterns of the extracted mail information voice feature vector using a mail information feature vector database;

extracting a mail information word according to the matched patterns; and

searching and recognizing the mail information corresponding to the extracted mail information word using a mail information database.

8. The method of claim 2, further comprising:

extracting a payment information voice feature vector from the input voice data to acquire the payment information;

matching patterns of the extracted payment information voice feature vector using a payment information feature vector database;

extracting a payment information word according to the matched patterns; and

recognizing the extracted payment information word as payment information to output the recognized payment information.

9. A mail receipt apparatus based on voice recognition, comprising:

a voice input block for inputting voice for receipt of mail;

a receipt information recognition block for recognizing mail receipt information from a voice data transmitted from the voice input block; and

a receipt block for storing the recognized mail receipt information to perform mail receipt.

10. The apparatus of claim 9, wherein the receipt information recognition block comprises:

an address acquisition unit for acquiring address information included in the mail receipt information from the input voice data;

a zip code acquisition unit for acquiring zip code information included in the mail receipt information from the input voice data;

a telephone number acquisition unit for acquiring telephone number information included in the mail receipt information from the input voice data;

a mail information acquisition unit for acquiring mail information included in the mail receipt information from the input voice data; and

a payment information acquisition unit for acquiring payment information included in the mail receipt information from the input voice data.

11. The apparatus of claim 10, wherein the address acquisition unit comprises:

an address voice extractor for extracting an address voice feature vector from the address input voice data;

an address word pattern matching unit for matching patterns of the extracted address voice feature vector using an address feature vector database;

an address word extractor for extracting an address word according to the matched patterns;

an address searching unit for searching for the extracted address word in an address information database; and

an address information output unit for acquiring the searched address as the address information to output the acquired address information.

12. The apparatus of claim 10, wherein the zip code acquisition unit comprises:

a zip code voice extractor for extracting a zip code voice feature vector from a zip code input voice data on an addressee or a sender transmitted from the voice input block;

a zip code pattern matching unit for separating a first number of the extracted zip code voice feature vector, and matches a pattern of a corresponding zip code voice feature vector by classifying the extracted first number of the zip code voice feature vector by regions in the zip code feature vector database;

a zip code number extractor for extracting the number of a regional zip code according to the matched pattern;

a zip code searching unit for searching for a zip code in the zip code information database built by connecting the zip code with an address using the extracted number; and

a zip code information output unit for acquiring the searched zip code as zip code information about an addressee or a sender to output the acquired zip code information to a receipt information recognizer.

13. The apparatus of claim 10, wherein the telephone number acquisition unit comprises:

a telephone number voice extractor for extracting a telephone number voice feature vector from the telephone number input voice data on an addressee or a sender transmitted from the voice input block;

a telephone number pattern matching unit for separating the extracted telephone number voice feature vector into a plurality of words and matches patterns of the separated telephone feature vectors according to corresponding words in the telephone number feature vector database;

a telephone number word extractor for extracting a telephone number word (number) according to the matched pattern;

a telephone number searching unit for searching for the telephone number in a customer information database using the extracted telephone word; and

a telephone number information output unit for acquiring the searched telephone number as telephone number information about an addressee or a sender to output the telephone number information to the receipt information recognizer.

14. The apparatus of claim 10, wherein the mail information acquisition unit comprises:

a mail information voice extractor for extracting a mail information voice feature vector from mail information input voice data transmitted from the voice input block;

a mail information pattern matching unit for separating the extracted mail information voice feature vector into a plurality of words such as content of a package, a service type, weight, a size, and a delivery method to match a pattern of the separated mail information voice feature vector in the mail information feature vector database;

a mail information word extractor for extracting words related to the mail information according to the matched pattern;

a mail information searching unit for searching for a word related to the mail information in the mail information database using the extracted word; and

a mail information output unit for acquiring the searched word as the mail information to output the acquired mail information to a receipt information recognizer.

15. The apparatus of claim 10, wherein the payment information acquisition unit comprises:

a payment information voice extractor for extracting payment information voice feature vector from a payment information input voice data transmitted from the voice input block;

a payment information pattern matching unit for matching a pattern of the extracted payment information voice feature vector according to a corresponding word in a payment information feature vector database;

a payment information word extractor for extracting a word related to the payment information according to the matched pattern; and

a payment information output unit for acquiring the extracted word as the payment information to output the acquired payment information to a receipt information recognizer.