SYSTEM AND METHOD FOR ANCILLARY OPTION MANAGEMENT

• US 20110258006A1
• Filed: 10/11/2010
• Published: 10/20/2011
• Est. Priority Date: 04/15/2010
• Status: Abandoned Application

• Current Assignee: Concur Technologies Incorporated (SAP SE)
• Original Assignee: Concur Technologies Incorporated (SAP SE)
• Inventors: Fredericks, Michael, Depasquale, Thomas Anthony, Koetting, Michael Thomas
• Application Number:
  US12/901,947
• Publication Number:
  US 20110258006A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 50/14 Travel agencies

Abstract

A computer-implemented method and/or system of ancillary travel option management comprising: receiving, by at least one booking and/or expense management application, travel request data for at least one traveler; retrieving, by the at least one booking and/or expense management application, at least one primary travel product and/or service option, each at least one primary travel product and/or service option from at least two providers meeting at least some of the criteria of the travel request data; determining, by the at least one booking and/or expense management application, at least one ancillary option and at least one price for the at least one ancillary option related to the at least one primary travel product and/or service; and presenting the at least one ancillary option and the at least one price for the at least one ancillary option with the at least one primary travel product and/or service option.

Claims

1. A computer-implemented method of ancillary travel option management comprising:

receiving, via at least one computer network, by at least one booking and/or expense management application, travel request data for at least one traveler;

retrieving, by the at least one booking and/or expense management application, at least one primary travel product and/or service option, each at least one primary travel product and/or service option from at least two providers meeting at least some of the criteria of the travel request data;

determining, by the at least one booking and/or expense management application, at least one ancillary option and at least one price for the at least one ancillary option related to the at least one primary travel product and/or service; and

presenting the at least one ancillary option and the at least one price for the at least one ancillary option with the at least one primary travel product and/or service option.

2. The method of claim 1, wherein traveler identifying information for the at least one traveler is provided to the at least two providers so that any ancillary options personalized to the at least one traveler can be presented.

3. The method of claim 1, further comprising:

tracking information relating to which of the at least two primary travel product and/or service options are accepted; and

tracking information relating to which of the at least one ancillary fee options are accepted.

4. The method of claim 3, wherein the information relating to which of the at least two primary travel product and/or service options are accepted and the information relating to which of the at least one ancillary fee option are accepted are stored in at least one expense report.

5. The method of claim 1, wherein at least one reservation for at least one ancillary option can be done asynchronously with at least one reservation for at least one primary travel product and/or service.

6. The method of claim 5, wherein the at least one ancillary option is accepted after the at least one primary travel product and/or service option is accepted.

7. The method of claim 5, wherein information on any ancillary option unavailable after the at least one primary travel product and/or service option is accepted is tracked.

8. The method of claim 5, wherein at least one alternate ancillary option related to any unavailable ancillary option is presented.

9. The method of claim 3, wherein information relating to which of the at least two primary travel product and/or service options are refunded and information relating to which of the at least one ancillary options are refunded are tracked.

10. The method of claim 3, wherein the entire cost for the primary travel product and/or service with any ancillary fees is tracked.

11. The method of claim 1, wherein the at least one primary travel product and/or service option is for:

air travel;

car rental transportation;

limousine service;

hotel;

train service;

or any combination thereof.

12. The method of claim 1, wherein the at least one ancillary option comprises:

checking baggage;

seat assignment;

frequent traveler miles or points;

access to an airline club or lounge;

use of a pillow or blanket during a flight;

ability to store carry-on baggage in the overhead compartment in an airplane;

or food or beverage;

or any combination thereof.

13. The method of claim 1, wherein at least one entity is able to track:

total amount spent for each type of ancillary good or service;

total amount spent with each travel vendor for each type of ancillary good or service;

or any combination thereof.

14. The method of claim 1, wherein at least one entity is able to track:

total amount spent by geographic region for each type of ancillary good or service;

total amount spent by origination and destination city for each type of ancillary good or service;

or any combination thereof.

15. The method of claim 1 wherein at least one entity is able to configure at least one expense reporting system to have at least one policy that determines the maximum amount that at least one individual traveler may spend on at least one specific type of ancillary good or services, and wherein the at least one expense reporting system may require approval for at least one expense report, or prevent submission of at least one expense report, if a user creates at least one expense report that would be in violation of these policies.

16. The method of claim 1 wherein at least one of the at least two providers returns to the at least one booking and/or expense management application at least one current level of status in the at least one of the at least two provider'"'"'s at least one affinity program held by the at least one traveler.

17. The method of claim 1, wherein the at least one price is greater than or equal to 0.

18. The method of claim 1, wherein the at least one price is less than 0.

19. The method of claim 1, wherein at least one single price representing at least one cost covering both of the at least one primary travel product and/or service and the at least one ancillary option is presented to the at least one traveler.

20. A computer-implemented system of ancillary travel option management, comprising:

at least one application and at least one processor connected over at least one network, the at least one processor configured for;

receiving travel request data for at least one traveler;

retrieving at least one primary travel product and/or service option, each at least one primary travel product and/or service option from at least two providers meeting at least some of the criteria of the travel request data;

determining at least one ancillary option and at least one price for the at least one ancillary option related to the at least one primary travel product and/or service; and

presenting the at least one ancillary option and the at least one price for the at least one ancillary option with the at least one primary travel product and/or service option.

21. The system of claim 20, wherein traveler identifying information for the at least one traveler is provided to the at least two providers so that any ancillary options personalized to the at least one traveler can be presented.

22. The system of claim 20, wherein the at least one application and the at least one processor are further configured for:

tracking information relating to which of the at least two primary travel product and/or service options are accepted; and

tracking information relating to which of the at least one ancillary fee options are accepted.

23. The system of claim 22, wherein the information relating to which of the at least two primary travel product and/or service options are accepted and the information relating to which of the at least one ancillary fee option are accepted are stored in at least one expense report.

24. The system of claim 20, wherein at least one reservation for at least one ancillary option can be done asynchronously with at least one reservation for at least one primary travel product and/or service.

25. The system of claim 24, wherein the at least one ancillary option is accepted after the at least one primary travel product and/or service option is accepted.

26. The system of claim 24, wherein information on any ancillary option unavailable after the at least one primary travel product and/or service option is accepted is tracked.

27. The system of claim 24, wherein at least one alternate ancillary option related to any unavailable ancillary option is presented.

28. The system of claim 22, wherein information relating to which of the at least two primary travel product and/or service options are refunded and information relating;

to which of the at least one ancillary options are refunded are tracked.

29. The system of claim 22, wherein the entire cost for the primary travel product and/or service with any ancillary fees is tracked.

30. The system of claim 20, wherein the at least one primary travel product and/or service option is for:

air travel;

car rental transportation;

limousine service;

hotel;

train service;

or any combination thereof.

31. The system of claim 20, wherein the at least one ancillary option comprises:

checking baggage;

seat assignment;

frequent traveler miles or points;

access to an airline club or lounge;

use of a pillow or blanket during a flight;

ability to store carry-on baggage in the overhead compartment in an airplane;

or food or beverage;

or any combination thereof.

32. The system of claim 20, wherein at least one entity is able to track:

total amount spent for each type of ancillary good or service;

total amount spent with each travel vendor for each type of ancillary good or service;

or any combination thereof.

33. The system of claim 20, wherein at least one entity is able to track:

total amount spent by geographic region for each type of ancillary good or service;

total amount spent by origination and destination city for each type of ancillary good or service;

or any combination thereof.

34. The system of claim 20, wherein at least one entity is able to configure at least one expense reporting system to have at least one policy that determines the maximum amount that at least one individual traveler may spend on at least one specific type of ancillary good or services, and wherein the at least one expense reporting system may require approval for at least one expense report, or prevent submission of at least one expense report, if a user creates at least one expense report that would be in violation of these policies.

35. The system of claim 20, wherein at least one of the at least two providers returns to the at least one booking and/or expense management application at least one current level of status in the at least one of the at least two provider'"'"'s at least one affinity program held by the at least one traveler.

36. The system of claim 20, wherein the at least one price is greater than or equal to 0.

37. The system of claim 20, wherein the at least one price is less than 0.

38. The system of claim 20, wherein at least one single price representing at least one cost covering both of the at least one primary travel product and/or service and the at least one ancillary option is presented to the at least one traveler.