TEMPLATE-BASED TECHNIQUE FOR MAKING A BEST PRACTICES FRAMEWORK ACTIONABLE

• US 20110264592A1
• Filed: 04/27/2010
• Published: 10/27/2011
• Est. Priority Date: 04/27/2010
• Status: Abandoned Application

• Current Assignee: Micro Focus LLC (Open Text Corporation)
• Original Assignee: Micro Focus LLC (Open Text Corporation)
• Inventors: Graupner, Sven, Basu, Sujoy, Singhal, Sharad, Nezhad, Hamid Reza Motahari
• Application Number:
  US12/768,178
• Publication Number:
  US 20110264592A1
• Time in Patent Office: Days
• US Class Current: 705/301
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/067 Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

A template-based technique for making a best practices framework actionable includes creating a formal representation of a best practices framework, where the representation includes a machine-readable template. A portion of the template is interpreted to link the portion of the template with logic that corresponds to an action. Execution of the logic is triggered to perform the action in response to occurrence of a trigger condition.

Claims

1. A method of a template-based technique for making a best practices framework actionable, comprising:

creating, by a computer system, a formal representation of the best practices framework, wherein the representation includes a machine-readable template;

interpreting, by the computer system, a portion of the template to link the portion of the template with logic that corresponds to an action; and

triggering, by the computer system, execution of the logic to perform the action in response to occurrence of a trigger condition.

2. The method of claim 1, further comprising receiving a document describing the best practices framework at an abstract level.

3. The method of claim 1, wherein the template comprises a construct that is defined as concepts and relationships among the concepts.

4. The method of claim 1, further comprising using the template to drive interactions among individuals in performing tasks associated with a process of the best practices framework.

5. The method of claim 1, further comprising annotating the template with information to allow interpretation of the template to link the interpreted portion of the template with the logic.

6. The method of claim 1, further comprising updating the template based on performance of actions associated with a process of the best practices framework.

7. The method of claim 1, further comprising:

identifying, from the best practices framework, concepts; and

dividing at least one of the concepts into sub-concepts,

wherein the template is based on the concepts and the sub-concepts.

8. The method of claim 1, further comprising refining the template by:

presenting a dialog, by the computer system, to prompt a user to provide further information with respect to the template; and

adding the further information to refine the template.

9. The method of claim 1, wherein interpreting the portion of the template comprises applying an interpretation pattern to one or plural concepts of the portion of the template, wherein the interpretation pattern contains information describing actions to be performed based on information associated with the one or plural concepts.

10. A system comprising:

a storage media to store a repository containing a representation of a best practices framework associated with an ad-hoc process to be performed by people; and

at least one processor to;

identify concepts based on the representation of the best practices framework;

build a template based on the identified concepts;

apply an interpretation pattern to a portion of the template to associate actionable information with the portion of the template; and

upon occurrence of a trigger condition, cause performance of an action specified by the actionable information.

11. The system of claim 10, further comprising:

a portal to present concepts of the best practices framework to a user to allow the user to select a subset of the concepts for use in building the template, wherein the identified concepts include the subset of concepts.

12. The system of claim 11, wherein the portal is to allow interactions among individuals in performing the process associated with the best practices framework.

13. The system of claim 11, wherein the portal is to present a dialog to a user to prompt the user to enter further information regarding the template, and wherein the at least one processor is to refine the template using the further information.

14. The system of claim 10, wherein the repository is to further store an interpretation pattern for application to the template, wherein the interpretation pattern contains information describing actions to be performed based on information associated with the concepts.

15. The system of claim 10, wherein the at least one processor is configured to further:

update the template as tasks associated with the process are performed,

wherein the applying and causing are repeated with the updated template.

16. The system of claim 10, wherein the at least one processor is to further generate a graph having elements corresponding to the concepts, wherein the graph further specifies relationships among the concepts.

17. The system of claim 10, wherein the interpretation pattern specifies at least one of:

an action described by the interpretation pattern is to be performed automatically by the system;

an action described by the interpretation pattern is to be performed by another system;

or

an action described by the interpretation pattern is to be assigned to an individual.

18. The system of claim 10, wherein the action performed comprises sending a notification regarding an action item to an individual assigned to perform a task relating to the action.

19. An article comprising at least one computer-readable storage medium storing instructions that upon execution cause a computer system to:

receive a document providing an abstract description of a best practices framework;

identify concepts in the document;

formalize the concepts into a template;

interpret a portion of the template to link the portion of the template with logic that corresponds to a first action;

trigger execution of the logic to perform the first action in response to occurrence of a trigger condition;

in response to performance of tasks associated with the best practices framework, update the template;

interpret a portion of the updated template to link the portion of the updated template with a second action to be performed upon occurrence of a second trigger condition.

20. The article of claim 19, wherein interpreting the portion of the template comprises applying an interpretation pattern that specifies actions to be performed for the best practices framework.