Method and System for Obtaining Operational Data and Service Information for a Building Site
First Claim
1. A computer implemented method for providing information relating to service activity for a plurality of building sites and operation data for one or more systems located at one or more building sites:
- providing a web portal comprising a database, and storing service related information about a plurality of building sites and operational data about one or more systems located in said one or more building sites in said database;
receiving at said web portal a request for information about service activities for one or more systems at one or more building sites from one or more clients;
determining at said web portal service activities that are implicated by said request;
transmitting from said web portal service activity information implicated by said request to a client;
receiving at said web portal a request for operational data based upon the service information transmitted by said web portal, said operational data including information about the functional operation of a system;
determining at said web portal the operational data implicated by said request; and
transmitting from said web portal operational data implicated by said request to a client.
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Accused Products
Abstract
A method and system is disclosed for providing information about operational data from a plurality of building systems and service and maintenance information for a plurality of building sites. A customer web portal is provided with a database for storing the operational data and the service information allowing users to more readily generate reports and obtain service related information for a plurality of sites without having to maintain separate database systems at remote locations.
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Citations
20 Claims
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1. A computer implemented method for providing information relating to service activity for a plurality of building sites and operation data for one or more systems located at one or more building sites:
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providing a web portal comprising a database, and storing service related information about a plurality of building sites and operational data about one or more systems located in said one or more building sites in said database; receiving at said web portal a request for information about service activities for one or more systems at one or more building sites from one or more clients; determining at said web portal service activities that are implicated by said request; transmitting from said web portal service activity information implicated by said request to a client; receiving at said web portal a request for operational data based upon the service information transmitted by said web portal, said operational data including information about the functional operation of a system; determining at said web portal the operational data implicated by said request; and transmitting from said web portal operational data implicated by said request to a client. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer implemented method for providing information relating to service activity for a plurality of building sites and operation data for one or more systems located at a building site:
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providing a web portal comprising a database, and storing service related information about a plurality of building sites and operational data about one or more systems located in more or more of said building sites in said database; receiving at said web portal a request for operational data about one or more systems from one or more clients, said operational data including information about the functional operation of the one or more systems; determining at said customer web portal operational data implicated by said request; transmitting said operational data implicated by said request to a client; receiving at said web portal a request for service information based upon said operational data from one or more clients; determining at said customer web portal service information implicated by said request; and transmitting said service related information implicated by said request to a client. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A system for providing information about a plurality of building sites comprising:
a server comprising a database for storing operational data from a plurality of systems located in said plurality of building sites and for storing service activity information about said systems from a plurality of building sites, said server capable of being operatively connected to one or more clients through a network, said server receiving request for said operational data and said service activity data for one or more systems and transmitting said operational data and service activity data to a client, wherein said operational data includes information about the functional operation of the system. - View Dependent Claims (16, 17, 18, 19, 20)
Specification