Method and System for Obtaining Operational Data and Service Information for a Building Site

• US 20110264725A1
• Filed: 05/11/2010
• Published: 10/27/2011
• Est. Priority Date: 07/27/2002
• Status: Active Grant

• Current Assignee: Siemens Industry Incorporated (Siemens AG)
• Original Assignee: Siemens Industry Incorporated (Siemens AG)
• Inventors: Wisniewski, Karen, Dehart, Michael, Haeberle, Brad, Emery, Doug, Ahmed, Osman
• Granted Patent: US 8,893,006 B2
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06F 8/20 Software design
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]

Abstract

A method and system is disclosed for providing information about operational data from a plurality of building systems and service and maintenance information for a plurality of building sites. A customer web portal is provided with a database for storing the operational data and the service information allowing users to more readily generate reports and obtain service related information for a plurality of sites without having to maintain separate database systems at remote locations.

Claims

1. A computer implemented method for providing information relating to service activity for a plurality of building sites and operation data for one or more systems located at one or more building sites:

providing a web portal comprising a database, and storing service related information about a plurality of building sites and operational data about one or more systems located in said one or more building sites in said database;

receiving at said web portal a request for information about service activities for one or more systems at one or more building sites from one or more clients;

determining at said web portal service activities that are implicated by said request;

transmitting from said web portal service activity information implicated by said request to a client;

receiving at said web portal a request for operational data based upon the service information transmitted by said web portal, said operational data including information about the functional operation of a system;

determining at said web portal the operational data implicated by said request; and

transmitting from said web portal operational data implicated by said request to a client.

2. The method according to claim 1, wherein said service activity information further comprises service contract information.

3. The method according to claim 1, wherein said service activity information further comprises information about the types of services being provided.

4. The method according to claim 3, wherein said service activity information further comprises information about the types of systems being serviced.

5. The method according to claim 1, wherein said service activity information further comprises information about the status of service activities.

6. The method according to claim 1, wherein the step of providing a web portal comprises providing a web server.

7. The method according to claim 1, wherein said one or more systems is selected from the group consisting of HVAC systems, fire safety systems and mechanical systems.

8. A computer implemented method for providing information relating to service activity for a plurality of building sites and operation data for one or more systems located at a building site:

providing a web portal comprising a database, and storing service related information about a plurality of building sites and operational data about one or more systems located in more or more of said building sites in said database;

receiving at said web portal a request for operational data about one or more systems from one or more clients, said operational data including information about the functional operation of the one or more systems;

determining at said customer web portal operational data implicated by said request;

transmitting said operational data implicated by said request to a client;

receiving at said web portal a request for service information based upon said operational data from one or more clients;

determining at said customer web portal service information implicated by said request; and

transmitting said service related information implicated by said request to a client.

9. The method according to claim 8, wherein said service activity information further comprises service contract information.

10. The method according to claim 8, wherein said service activity information further comprises service information about the types of services being provided.

11. The method according to claim 8, wherein said service activity information further comprises information further comprises information about the types of systems being services.

12. The method according to claim 8, wherein said service activity information further comprises information about the status of service activities.

13. The method according to claim 8, wherein the step of providing a web portal comprises providing a web server.

14. The method according to claim 8, wherein said one or more systems is selected from the group consisting of HVAC systems, fire safety systems and mechanical systems.

15. A system for providing information about a plurality of building sites comprising:

a server comprising a database for storing operational data from a plurality of systems located in said plurality of building sites and for storing service activity information about said systems from a plurality of building sites, said server capable of being operatively connected to one or more clients through a network, said server receiving request for said operational data and said service activity data for one or more systems and transmitting said operational data and service activity data to a client, wherein said operational data includes information about the functional operation of the system.

16. The system according to claim 15, wherein said service activity information further comprises service contract information.

17. The system according to claim 15, wherein said service activity information further comprises information about the types of services being provided.

18. The system according to claim 15, wherein said service activity information further comprises information about the types of systems being serviced.

19. The system according to claim 15, wherein said service activity information further comprises information about the status of service activities.

20. The system according to claim 15, wherein said system is selected from the group comprising HVAC systems, fire safety systems and mechanical systems.