LOYALTY, MEMBERSHIP AND IDENTIFICATION CARD SYSTEM, PROCESS AND COMPUTER PROGRAM

• US 20110270617A1
• Filed: 04/29/2010
• Published: 11/03/2011
• Est. Priority Date: 04/29/2010
• Status: Abandoned Application

• Current Assignee: Cardmobili-Desenvolvimento de Software SA
• Original Assignee: Cardmobili-Desenvolvimento de Software SA
• Inventors: PACHECO E MURTA, António Manuel, ALVES DE OLIVEIRA, Carlos Nuno
• Application Number:
  US12/770,002
• Publication Number:
  US 20110270617A1
• Time in Patent Office: Days
• US Class Current: 705/1.1
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

The present subject matter enables an user to sign-up and use a loyalty, membership and identification digital card; to associate a digital card with an existing card; update a digital card and user profile information; to share cards with others; to record relevant action and geographic location data, comprising a server application, a front-end for end-users and/or card-issuers, and/or a mobile device application. The website enables operations on the cards and interacts with social network applications. The website platform also allows card-issuers to access behavioral and consumer data of their program members. The mobile device application stores card data and interacts with systems and devices at points of sale and identification points, such as bar code scanners or cameras. The network application, can be used in open, public, social interaction websites or in private, community websites, to share cards or exchange card and loyalty program information.

Claims

1. A loyalty, membership and identification card system for a mobile application on a mobile device, the system comprising:

a data storage server module to store data at a server in the system;

an end-user front-end programmed module for a mobile application to enter or to request card information;

a synchronization services programmed module to communicate between said mobile application and said data storage server module;

a card-issuer front-end programmed module to enter said card information or to request issuance of a card;

a processor to calculate, compare, adapt or transform said card information, according to at least one of said modules;

an output to display said card information calculations, comparisons, adaptations or transformations.

2. The system of claim 1, further comprising:

a loyalty management system programmed module to store at least one logic entity or operation corresponding to a user account for said card.

3. The system of claim 1, further comprising:

a card-issuer integration services programmed module, coupled to a card-issuer server, to allow for automated interaction between said server and said card-issuer server.

4. The system of claim 1, further comprising:

a third-party integration services programmed module, coupled to a third-party server, to allow for automated interaction between said server and said third-party server.

5. The system of claim 1, further comprising:

a data-mining programmed module to process specialized data storage or to perform data mining operations.

6. The system of claim 1, further comprising:

a user management system programmed module to create and manage a user account for said card.

7. The system of claim 1, further comprising:

an internal collaboration system programmed module to allow a user of said mobile application to interact with another user.

8. The system of claim 1, further comprising:

an internal messaging programmed module, coupled to an external messaging services programmed module, in turn coupled to email or wireless text message or multimedia wireless message services, to provide communication between users of the system.

9. The system of claim 1, wherein said mobile application further comprises:

an user interface programmed module to allow interaction with the data at the server;

a synchronization programmed module to allow communication between said mobile application and said server;

a local user data storage module to store the data to execute a function of said mobile application in a disconnected mode;

a communication system module, to establish a connection to a barcode displayer, a wireless communication system, or a geographic location system;

a domain logic engine module to access contents of a user account;

10. A computer-implemented process for operating server modules to associate an existing card with a loyalty, membership and identification card system using a mobile application, the method comprising:

retrieving information of said existing card for user profile completion from a server;

providing a user with choice to edit and verify said information;

sending said information to a card-issuer requesting card association and validation;

receiving response data from said card-issuer;

applying a data validation operator and a data adaptation operator to said response data,

updating user profile and card ownership records; and

adapting and synchronizing said user profile and card ownership records with a mobile device, thereby enabling digital card use by said user.

11. The process of claim 10, further comprising the steps to sign-up and use a new digital card by:

providing said user with a loyalty program to join;

retrieving information for signup from a user profile;

providing said user with choice to edit and verify said information;

providing said user with fields to fill in data not included in the user profile;

transforming the data to the corresponding card-issuer fields;

sending said information to said card-issuer requesting card-issue;

receiving response data from said card-issuer;

applying the data validation operator and the data adaptation operator to said response data, and updating the user profile and card ownership records; and

validating card ownership and user profile with said card-issuer.

12. The process of claim 10, further comprising the steps to sign-up and use a new temporary digital card by:

providing said user with a loyalty program to join;

providing said user with a temporary account and digital card, thereby enabling digital card use by said user;

retrieving information for signup from said user;

providing said user with a choice to edit and verify said information;

sending said information to said card-issuer requesting definitive card-issue;

receiving response data from said card-issuer;

applying said data validation operator and said data adaptation operator to said response data, and updating user profile and card ownership records;

adapting and synchronizing said user profile and card ownership records with said mobile device, thereby enabling definitive digital card use by said user;

validating said card ownership and user profile with said card-issuer.

13. The process of claim 10, further comprising the steps to update digital card and user profile information by:

retrieving updated information from said user;

applying said data validation operator to verify the validity of said updated information;

applying said data adaptation operator to adjust the updated information to the card-issuer specifications;

verifying which card-issuers are to be notified, from pre-configuration settings;

notifying said card-issuers of said updated information.

14. The process of claim 10, further comprising the steps to share a first user card with a second user:

providing said first user with a choice of card to be shared;

providing said first user with said second user to share the card with from a social networking site, an external service, or a mobile application for an external service;

applying said data validation operator and said data adaptation operator to second user profile and card ownership records;

adapting and synchronizing said second user profile and card ownership records with a second user mobile device, thereby enabling digital card use by said second user;

validating said card ownership records and second user profile with said card-issuer.

15. The process of claim 10, further comprising the steps to record relevant action and geographic location data by:

recording user actions and geographic location data in said mobile device application;

synchronizing said data with the server, thereby keeping said data in the storage module.

16. A computer program product for loyalty, membership and identification cards, wherein said computer program product comprises a computer usable medium having computer usable program code executable by a processor embodied therewith, said computer usable program code being configured to have a computer:

record end-user actions and geographic location data in a mobile device application on a mobile device; and

communicate with a server in order to;

associate an existing card;

sign-up and use a new digital card;

update digital card and user profile information; and

share a first end-user card with a second end-user.

17. A computer program product for server operation of loyalty, membership and identification cards via a mobile device, wherein said computer program product comprises a computer usable medium having computer usable program code executable by a processor embodied therewith, said computer usable program code being configured to have a computer:

enable an end-user to sign-up and use a new digital card;

enable said end-user to sign-up and use a new temporary digital card;

associate said new digital card with an existing card;

enable said end-user to update digital card and user profile information;

enable said end-user to share first end-user cards with a second end-user;

record relevant action and geographic location data;

wherein said computer is coupled to an end-user front-end programmed module, or a synchronization services programmed module for a mobile application.

18. A computer program product for mobile device operation of loyalty, membership and identification cards, wherein said computer program product comprises a computer usable medium having computer usable program code executable by a processor embodied therewith, said computer usable program code being configured to have a computer:

interact with barcode scanners, cameras or other point of sale or identification systems, by displaying a picture or barcode, or by emitting a signal connected with identification of an end-user selected card;

enable an end-user to sign-up and use a new digital card;

enable said end-user to sign-up and use a new temporary digital card;

associate a new digital card with an existing card;

enable said end-user to update digital card and user profile information;

enable said end-user to share first end-user cards with a second end-user;

record relevant action and geographic location data;

wherein said computer is coupled to a synchronization services programmed module comprised in a server.