ALTERNATE DELIVERY LOCATION METHODS AND SYSTEMS

• US 20110270714A1
• Filed: 07/12/2011
• Published: 11/03/2011
• Est. Priority Date: 11/01/2002
• Status: Abandoned Application

• Current Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Original Assignee: United Parcel Service Of America Incorporated (United Parcel Service Incorporated)
• Inventors: Button, Kevin, Michel, David, Bailey, Jerome, Tyler, Pam, Myrick, Bob, Duff, Jennifer, Rankin, Ken, Wang, Liyan
• Application Number:
  US13/181,185
• Publication Number:
  US 20110270714A1
• Time in Patent Office: Days
• US Class Current: 705/27.1
• CPC Class Codes: G06Q 10/08 Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 10/0836 Recipient pick-ups
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 30/0641 Shopping interfaces

Abstract

Methods and systems disclosed herein are used to deliver a package or product to an alternate delivery location (ADL) for pick up by a customer or authorized retriever. The customer can register to receive delivery of a package or product with an ADL solution provider before delivery of the product, or may do so when purchasing the product. Alternatively, a product or package can be shipped from sender to an ADL for pick up by a person, outside of the context of purchasing a product. The methods and systems also offer the capability to track transported packages or products.

Claims

1. A method for managing delivery of an product to an alternately delivery location for subsequent pickup, the method comprising the steps of:

electronically receiving an address of a user prior to the purchase of the product;

electronically providing the user a plurality of alternative delivery locations to which a package may be delivered, wherein the plurality of alternative delivery locations are provided electronically based at least in part on the proximity of the alternative delivery locations to the address of the user;

electronically receiving a selection of a particular alternative delivery location from the plurality of alternate delivery locations;

electronically generating a unique identification number identifying the user;

electronically storing the unique identification number in association with the address of the alternative delivery address and the address of the user;

electronically providing the unique identification number and the address of alternative delivery location to the user;

after the product is received at the alternative delivery notification, electronically notifying the user; and

authorizing release of the product to the user or an agent of the user.

2. The method for managing delivery of claim 1 further comprising the steps of:

providing the user with a web browser enhancement tool that resides in the user'"'"'s browser;

retrieving the selected alternate delivery location from the web browser enhancement tool for use in shipping the product to the user upon notification that the user has purchased the product from a vendor; and

providing the selected alternate delivery location to the vender'"'"'s computer system to use as the shipping location for the product purchased by the user via the web browser enhancement tool automatically populating form fields of a vendor web page to provide the selected alternate delivery location address for upload to the vender'"'"'s computer system.

3. The method for managing delivery of claim 2, wherein the web browser enhancement tool is configured to:

record and retain the selected alternate delivery location; and

provide a digital wallet that is configured to allow the user to purchase credits, the credits being used to pay a fee to a alternate delivery location service provider each time the user elects to use the selected alternate delivery location as a shipping location;

4. The method for managing delivery of claim 1 further comprising the steps of:

receiving identification information of at least one retriever authorized by the user to pick up the product at the selected alternate delivery location and the computer system storing the identification information in memory; and

retrieving the identification information at the selected alternate delivery location indicating that the retriever is authorized to receive the product.

5. The method for managing delivery of claim 1 further comprising the step of:

notifying the user that the product is available for pickup at the selected alternate delivery location.

6. The method for managing delivery of claim 1 further comprising the step of:

electronically storing a preferred media for receiving notification that the product has arrived at the alternate delivery location in the memory, wherein the preferred notification media is selected from the group consisting of a telephone, an email, a pager, and

wherein the step of notifying is performed using the user'"'"'s preferred media.

7. The method for managing delivery of claim 6, wherein an alternate delivery location tracking computer system (ATS) retrieves the information of the preferred indication media from the memory and notifies the user of arrival of the product at the alternate delivery location via the preferred indication media.

8. The method for managing delivery of claim 1 further comprising the step of:

providing access, based at least in part on the unique identification number, to an alternate delivery location tracking computer system (ATS) to determine a status of the product in shipment from a vendor of the product to the ADL.

9. The method for managing delivery of claim 1, further comprising the steps of:

storing a date of arrival of the product at the alternate delivery location in the memory; and

tracking how long the package has been held by the alternate delivery location.

10. An apparatus comprising at least one processor and at least one memory including computer program code, the at least one memory and the computer program code configured to, with the processor, cause the apparatus to at least:

receive an address of a user prior to the purchase of the product;

provide the user a plurality of alternative delivery locations to which a package may be delivered, wherein the plurality of alternative delivery locations are provided electronically based at least in part on the proximity of the alternative delivery locations to the address of the user;

receive a selection of a particular alternative delivery location from the plurality of alternate delivery locations;

generate a unique identification number;

store unique identification number in association with the address of the alternative delivery address and the address of the user;

provide the unique identification number and the address of alternative delivery location to the user;

after the product is received at the alternative delivery notification, notify the user; and

authorize release of the product to the user or an agent based at least in part on the unique identification number.

11. The apparatus of claim 10, wherein the computer program code is further configured to cause the apparatus to:

provide the user with a web browser enhancement tool that resides in the user'"'"'s browser;

retrieve the selected alternate delivery location from the web browser enhancement tool for use in shipping the product to the user upon notification that the user has purchased the product from a vendor; and

provide the selected alternate delivery location to the vender'"'"'s computer system to use as the shipping location for the product purchased by the user via the web browser enhancement tool automatically populating form fields of a vendor web page to provide the selected alternate delivery location address for upload to the vender'"'"'s computer system.

12. The apparatus of claim 11, wherein the web browser enhancement tool is configured to:

record and retain the selected alternate delivery location; and

provide a digital wallet that is configured to allow the user to purchase credits, the credits being used to pay a fee to a alternate delivery location service provider each time the user elects to use the selected alternate delivery location as a shipping location;

13. The apparatus of claim 10, wherein the computer program code is further configured to cause the apparatus to:

receive identification information of at least one retriever authorized by the user to pick up the product at the selected alternate delivery location and the computer system storing the identification information in memory; and

retrieve the identification information at the selected alternate delivery location indicating that the retriever is authorized to receive the product.

14. The apparatus of claim 10, wherein the computer program code is further configured to cause the apparatus to:

notify the user that the product is available for pickup at the selected alternate delivery location.

15. The apparatus of claim 10, wherein the computer program code is further configured to cause the apparatus to:

store a preferred media for receiving notification that the product has arrived at the alternate delivery location in the memory, wherein the preferred notification media is selected from the group consisting of a telephone, an email, a pager, and

wherein the notifying is performed using the user'"'"'s preferred media.

16. The apparatus of claim 10, wherein the computer program code is further configured to cause the apparatus to:

provide access, based at least in part on the unique identification number, to an alternate delivery location tracking computer system (ATS) to determine a status of the product in shipment from a vendor of the product to the ADL.

17. The apparatus of claim 10, wherein the computer program code is further configured to cause the apparatus to:

store a date of arrival of the product at the alternate delivery location in the memory; and

track how long the package has been held by the alternate delivery location.