Prioritization of Resources based on User Activities

• US 20110270850A1
• Filed: 04/30/2010
• Published: 11/03/2011
• Est. Priority Date: 04/30/2010
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Tumanov, Ilya, Perantatos, George, Wana, John S., Meyers, Brian R.
• Application Number:
  US12/771,290
• Publication Number:
  US 20110270850A1
• Time in Patent Office: Days
• US Class Current: 707/749
• CPC Class Codes: G06F 16/217 Database tuning G06F16/2282 takes precedence; database performance monitoring G06F11/3409
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A computing system generates resource data that represents a resource. The content of the resource data is dependent on a ranking of resources in a set of resources. The ranking of the resources in the set of resources is dependent on interactions between users in a set of users and the resources in the set of resources. The ranking of the resources in the set of resources also is dependent on a degree to which each user in the set of users is related to a user.

Claims

1. A method comprising:

generating, by a computing system, resource data that represents a resource, the content of the resource data being dependent on a ranking of resources in a set of resources, the ranking of the resources being dependent on interactions between users in a set of users and the resources, the ranking of the resources also being dependent on a degree to which each of the users is related to a user.

2. The method of claim 1, further comprising:

receiving, by the computing system, a resource request from a client system associated with the user, the resource request representing a request for the resource; and

sending, by the computing system, the resource data to the client system in response to the resource request.

3. The method of claim 2,

wherein the resource request comprises a query,

wherein the method further comprises:

identifying the resources, each of the resources being a resource that satisfies the query, and

wherein the resource is a web page containing a set of links to least some of the resources, the links ordered in the web page according to the ranking of the resources.

4. The method of claim 3,

wherein the set of users is a first set of users, the ranking of resources is a first ranking of the resources, and the set of links is a first set of links;

and

wherein the web page contains a second set of links to at least some of the resources, the links in the second set of links ordered in the web page according to a second ranking of the resources, the second ranking of the resources being dependent on interactions between users in a second set of users and the resources and a degree to which each user in the second set of users is related to the user, the second set of users being different than the first set of users.

5. The method of claim 1,

wherein the method further comprises:

recording activity data that indicates how individual ones of the users interacted with individual resources in the set of resources, wherein associations between the activity data and the individual ones of the users are maintained, and

wherein generating the resource data comprises;

using the activity data to determine the interactions between the users and the resources.

6. The method of claim 5,

wherein the method further comprises:

receiving client-generated activity data from client devices associated with the users, the client-generated activity data indicating how the individual ones of the users interacted with ones of the resources, and

wherein recording the activity data comprises;

recording the client-generated activity data such that associations between the client-generated activity data and the users is maintained.

7. The method of claim 6,

wherein the method further comprises:

generating server-generated activity data, the server-generated activity data indicating how individual ones of the users interacted with the individual ones of the resources; and

wherein recording the activity data comprises;

recording the server-generated activity data such that associations between the server-generated activity data and the users is maintained.

8. The method of claim 5,

wherein generating the resource data comprises:

calculating a user interaction score for each user-resource pair in the set of users and the set of resources, wherein the user interaction score for a user-resource pair is calculated using the activity data that indicates how the user in the user-resource pair interacted with the resource in the user-resource pair;

generating an activity score for each of the resources by totaling the user interaction scores for each user-resource pair specifying the resource; and

ranking the resources based at least in part on the activity scores for the resources.

9. The method of claim 8, wherein the user interaction score for one of the user-resource pair is calculated using at least one of the following types of activity data:

a length of time a window containing the resource in the user-resource pair was in a foreground of a user interface displayed to the user in the user-resource pair, a length of time the user worked in the window containing the resource, a number of times the user in the user-resource pair brought the window containing the resource in the user-resource pair to the foreground of the user interface, a number of times the user in the user-resource pair printed the resource in the user-resource pair, a number of times the user in the user-resource pair copied and pasted information out of the resource in the user-resource pair, whether the user in the user-resource pair edited the resource in the user-resource pair, and whether the user in the user-resource pair forwarded the resource in the user-resource pair to another user.

10. The method of claim 8,

wherein generating the resource data comprises:

calculating a social score for each of the users, the social score for a given user indicating a degree to which the given user is related to the user; and

wherein the user interaction score for each user-resource pair is dependent on the social score of the user in the user-resource pair.

11. The method of claim 10, wherein the social score for the given user is calculated, at least in part, on at least one of the following factors:

how close the given user is within an organization to the user, how frequently the given user communicates with the user, whether the given user and the user have a same job title, whether there are social networking links between the given user and the user, a number of email distribution lists that contain both the given user and the user.

12. The method of claim 1, wherein the user specifies the set of users.

13. A computing system comprising:

a processing system comprising at least one processing unit; and

a data storage system storing computer-readable instructions that, when executed by the processing system, cause the computing system to;

receive a resource request from a client system used by a user, the resource request representing a request for a resource;

generate resource data that represents the resource, the content of the resource data being dependent on a ranking of resources in a set of resources, the ranking of the resources being dependent on interactions between users in a set of users and the resources, the ranking of the resources also being dependent on a degree to which each of the users is related to the user; and

send the resource data to the client system in response to the resource request.

14. The computing system of claim 13,

wherein the resource request comprises a query,

wherein the computer-readable instructions, when executed by the processing system, cause the computing system to identify the set of resources, each resource in the set of resources being a resource that satisfies the query, and

wherein the resource is a web page containing a set of links to least some of the resources, the links ordered in the web page according to the ranking of the resources.

15. The computing system of claim 13,

wherein the computer-readable instructions, when executed by the processing system, cause the computing system to:

record activity data that indicates how individual ones of the users interacted with individual ones of the resources, wherein associations between the activity data and the individual ones of the users are maintained; and

use the activity data to determine the interactions between the users and the resources.

16. The computing system of claim 15, wherein the computer-readable instructions, when executed by the processing system, cause the computing system to:

generate server-generated activity data, the server-generated activity data indicating how individual ones of the users interacted with individual ones of the resources;

record the server-generated activity data such that associations between the server-generated activity data and the users is maintained;

receive client-generated activity data from client devices associated with the users, the client-generated activity data indicating how individual ones of the users interacted with individual ones of the resources, and

record the client-generated activity data such that associations between the client-generated activity data and the users is maintained,

wherein the server-generated activity data and the client-generated activity data are used to determine the interactions between the users and the resources.

17. The computing system of claim 15, wherein the computer-readable instructions, when executed by the processing system, cause the computing system to:

calculate a user interaction score for each user-resource pair in the set of users and the set of resources, wherein the user interaction score for a user-resource pair is calculated using the activity data that indicates how the user in the user-resource pair interacted with the resource in the user-resource pair;

generate an activity score for each of the resources by totaling the user interaction scores for each user-resource pair specifying the resource; and

rank the resources based at least in part on the activity scores for the resources.

18. The computing system of claim 17,

wherein the computer-readable instructions, when executed by the processing system, cause the computing system to calculate a social score for each of the users, the social score for a given user indicating a degree to which the given user is related to the user;

wherein the user interaction score for each user-resource pair is dependent on the social score of the user in the user-resource pair.

19. The computing system of claim 13, wherein the set of users includes the user.

20. A computer-readable data storage medium that stores computer-readable instructions, the computer-readable instructions, when executed by one or more processing units of a computing system, cause the computing system to:

receive client-generated activity data from client devices used by users in a set of users, the client-generated activity data indicating how individual users in the set of users interacted with resources in a set of resources;

generate server-generated activity data, the server-generated activity data indicating how individual ones of the users interacted with individual ones of the resources;

record the client-generated activity data such that associations between the client-generated activity data and the users is maintained;

record the server-generated activity data such that associations between the server-generated activity data and the users is maintained;

receive a resource request from a client system used by a user, the resource request representing a request for a search results web page, the resource request comprising a search query;

identify a set of relevant resources, each resource in the set of relevant resources being a resource in the set of resources that satisfies the search query;

identify a set of relevant users, the set of relevant users including one or more of the users;

calculate a social score for each user in the set of relevant users, the social score for a given user indicating a degree to which the given user is related to the user;

calculate a user interaction score for each user-resource pair in the set of relevant users and the set of relevant resources, wherein the user interaction score for a user-resource pair is calculated using the client-generated activity data and the server-generated activity data related to the user in the user-resource pair and the resource in the user-resource pair, wherein the user interaction score for the user-resource pair is also calculated using the social score for the user in the user-resource pair;

generate an activity score for each resource in the set of relevant resources by totaling the user interaction scores for each of the user-resource pairs specifying the resource;

rank the resources in the set of relevant resources based at least in part on the activity scores for the resources in the set of relevant resources;

generate resource data representing the search results web page, the search result web page comprising a set of links to resources in the set of relevant resources, the links being ordered in the search results web page according to the rank of the resources in the set of relevant resources; and

send the resource data to the client system as a response to the resource request.