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Appliance for Storing, Managing and Analyzing Problem Determination Artifacts

  • US 20110271150A1
  • Filed: 04/30/2010
  • Published: 11/03/2011
  • Est. Priority Date: 04/30/2010
  • Status: Active Grant
First Claim
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1. A method comprising:

  • downloading an analysis policy from a symptom database server;

    identifying a data source, wherein the data source includes at least one of an application, a network device, a storage device, a database and a server;

    obtaining problem determination data from the data source via an input/output (I/O) interface of a data management device;

    storing the problem determination data to a computer readable storage medium of the data management device;

    updating a discovery database based on the data source if the discovery database does not contain the data source;

    conducting an automated diagnostic analysis of the problem determination data on the data management device based on the analysis policy;

    generating at least one of an event and a report based on the automated diagnostic analysis; and

    repeating the identifying, obtaining, storing, updating, conducting and generating for a plurality of data sources.

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