Enhanced Television Services - Back-End Core Software
First Claim
1. A system to enable a TV viewer to interact with content broadcast onto a television set by a service provider over a subscriber television network allowing the TV viewer to use a remote control to interact with the content, the remote control comprising electronic switches, wherein the remote control transmits signals to a set-top box, said system comprising:
- a) at least one multiple cable television system network comprising hardware and software components,b) a back-end hardware and software component that resides with the service provider and which interacts with the at least one multiple cable television system network;
said back-end software component further comprising;
i) an event management component;
ii) a subscriber management component;
iii) an order management component;
iv) a product management component;
v) an inventory management component;
vi) a maintenance component;
vii) a security and identity component;
viii) a monitoring component; and
ix) a reporting component and,c) said system further comprising a central data base,wherein the at least one multiple cable television system network functions at the service provider; and
wherein each of the at least one multiple cable television system network further comprises;
at least one front-end hardware and software component that handles TV user interaction with the subscriber television network, andwherein each of the at least one multiple cable television system network further comprises;
i) a component that permits the TV viewer to purchase products;
ii) a component that permits the TV viewer to download software or data;
iii) a component that permits the TV viewer to vote or be polled;
iv) a component that permits the TV viewer to request information;
v) a component that permits the TV viewer to initiate a call to action control, wherein said call to action is a request for a return communication with detailed information regarding an event or product; and
vi) a component that permits authentication of TV viewers.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and system to permit TV viewers to interact with program content broadcast over a subscriber network, such as cable, satellite, interne, or cellular telephone. The details of the ability for the viewer to interact is embedded as data in the program signal. The subscription provider broadcasts a visual indicator as a small icon during programming that informs the viewer that interaction is permitted. The viewer then uses a remote control to purchase products, vote on events, respond to polls, download files, request information, and request callback actions. The TV viewer uses the remote control to send information to a set-top box front-end application, and to iteratively create transactions that are batched and then sent to a back-end core application and database which then handles fulfillment.
21 Citations
19 Claims
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1. A system to enable a TV viewer to interact with content broadcast onto a television set by a service provider over a subscriber television network allowing the TV viewer to use a remote control to interact with the content, the remote control comprising electronic switches, wherein the remote control transmits signals to a set-top box, said system comprising:
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a) at least one multiple cable television system network comprising hardware and software components, b) a back-end hardware and software component that resides with the service provider and which interacts with the at least one multiple cable television system network;
said back-end software component further comprising;i) an event management component; ii) a subscriber management component; iii) an order management component; iv) a product management component; v) an inventory management component; vi) a maintenance component; vii) a security and identity component; viii) a monitoring component; and ix) a reporting component and, c) said system further comprising a central data base, wherein the at least one multiple cable television system network functions at the service provider; and wherein each of the at least one multiple cable television system network further comprises;
at least one front-end hardware and software component that handles TV user interaction with the subscriber television network, andwherein each of the at least one multiple cable television system network further comprises; i) a component that permits the TV viewer to purchase products; ii) a component that permits the TV viewer to download software or data; iii) a component that permits the TV viewer to vote or be polled; iv) a component that permits the TV viewer to request information; v) a component that permits the TV viewer to initiate a call to action control, wherein said call to action is a request for a return communication with detailed information regarding an event or product; and vi) a component that permits authentication of TV viewers. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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Specification