Seeking Answers to Questions

• US 20110275047A1
• Filed: 07/21/2011
• Published: 11/10/2011
• Est. Priority Date: 12/29/2006
• Status: Abandoned Application

• Current Assignee: Google Inc. (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Manber, Udi, Seth, Shashi, Bitar, Rami, Gomes, Benedict A., Anderson, Corin
• Application Number:
  US13/188,422
• Publication Number:
  US 20110275047A1
• Time in Patent Office: Days
• US Class Current: 434/350
• CPC Class Codes: G09B 7/02 of the type wherein the student is expected to construct an answer to the question which is presented or wherein the machine gives an answer to the question presented by a student

Abstract

A computer-implemented method of seeking answers to questions comprises receiving one or more questions from users seeking answers, maintaining an inventory of pending questions to be answered, and transmitting a question from the pending question inventory to a network location determined to be topically relevant to the transmitted question based on the content of the network location.

Claims

1. A computer-implemented method of receiving answers to questions, the method comprising:

presenting to a first network location a question determined to be topically relevant to the first network location based on content of the first network location, wherein the first network location is a webpage in an online social network;

receiving an answer to the question from the first network location;

transmitting a response for display to a user at a second network location, wherein the response includes the answer to the question; and

receiving information relating to a rating for the answer from the user.

2. The method of claim 1, further comprising:

storing the rating for use in identifying one or more network locations that are topically relevant to the question.

3. The method of claim 1, wherein the rating is submitted by a first user that is different from a second user that submitted the question and that is different from a third user that submitted the answer.

4. The method of claim 1, wherein the question is presented to the first network location in response to a request from the first network location.

5. The method of claim 1, wherein presenting to the first network location the question comprises:

transmitting the question to an entity controlling the first network location for display to a user along with the content of the first network location.

6. The method of claim 1, further comprising:

identifying words or word clusters in the content of the first network location; and

selecting, from a question inventory of questions to be answered, the question to be presented to the first network location, wherein the question includes words or word clusters that match the words or word clusters in the content of the first network location.

7. The method of claim 6, wherein the question inventory comprises words or word clusters derived from the question and a map linking the question with the words or word clusters appearing in the question.

8. A system comprising one or more computers and one or more storage devices storing instructions that, when executed by the one or more computers, cause the one or more computers to perform operations comprising:

presenting to a first network location a question determined to be topically relevant to the first network location based on content of the first network location, wherein the first network location is a webpage in an online social network;

receiving an answer to the question from the first network location;

transmitting a response for display to a user at a second network location, wherein the response includes the answer to the question; and

receiving information relating to a rating for the answer from the user.

9. The system of claim 8, the operations further comprising:

storing the rating for use in identifying one or more network locations that are topically relevant to the question.

10. The system of claim 8, wherein the rating is submitted by a first user that is different from a second user that submitted the question and that is different from a third user that submitted the answer.

11. The system of claim 8, wherein the question is presented to the first network location in response to a request from the first network location.

12. The system of claim 8, wherein presenting to the first network location the question comprises:

transmitting the question to an entity controlling the first network location for display to a user along with the content of the first network location.

13. The system of claim 8, the operations further comprising:

identifying words or word clusters in the content of the first network location; and

selecting, from a question inventory of questions to be answered, the question to be presented to the first network location, wherein the question includes words or word clusters that match the words or word clusters in the content of the first network location.

14. The system of claim 13, wherein the question inventory comprises words or word clusters derived from the question and a map linking the question with the words or word clusters appearing in the question.

15. A computer readable medium encoded with a computer program, the program comprising instructions that when executed by one or more computers cause the one or more computers to perform operations comprising:

presenting to a first network location a question determined to be topically relevant to the first network location based on content of the first network location, wherein the first network location is a webpage in an online social network;

receiving an answer to the question from the first network location;

transmitting a response for display to a user at a second network location, wherein the response includes the answer to the question; and

receiving information relating to a rating for the answer from the user.

16. The computer readable medium of claim 15, the operations further comprising:

storing the rating for use in identifying one or more network locations that are topically relevant to the question.

17. The computer readable medium of claim 15, wherein the rating is submitted by a first user that is different from a second user that submitted the question and that is different from a third user that submitted the answer.

18. The computer readable medium of claim 15, wherein presenting to the first network location the question comprises:

transmitting the question to an entity controlling the first network location for display to a user along with the content of the first network location.

19. The computer readable medium of claim 15, the operations further comprising:

identifying words or word clusters in the content of the first network location; and

selecting, from a question inventory of questions to be answered, the question to be presented to the first network location, wherein the question includes words or word clusters that match the words or word clusters in the content of the first network location.

20. The computer readable medium of claim 19, wherein the question inventory comprises words or word clusters derived from the question and a map linking the question with the words or word clusters appearing in the question.