AUTOMATED COMMUNICATIONS SYSTEM
First Claim
1. An automated communications system comprising:
- an input-processing subsystem thatprocesses the messages received from receiving components that each receives messages from a communications medium byforwarding each message directed to a management-and-configuration interface to a routing-and-message-forwarding component that returns a corresponding message, andforwarding each message directed to a group to the routing-and-message-forwarding component which returns a corresponding message for each member of the group, andqueues the one or more corresponding messages to one or more internal queues; and
a post-processing subsystem thatdequeues messages from the one or more internal message queues,processes each message dequeued messages from the one or more internal message queues to generate one or more processed messages, andforwards the one or more processed messages to sending components that each sends processed messages to a communications medium.
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Accused Products
Abstract
Embodiments of the present invention are directed to automated systems for organizing and facilitating information exchange between members of an organization. Automated systems that represent embodiments of the present invention allow for creation and administration of hierarchical groupings of members of the organization to facilitate efficient dissemination of information among members of groups. Embodiments of the present invention provide for automated and intelligent routing of information and communications among many different types of communications media and devices through which members of the organization can distribute and exchange information with one another. Embodiments of the present invention additionally provide for sophisticated logging, tracking, and monitoring of information distribution and management within the organization.
85 Citations
17 Claims
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1. An automated communications system comprising:
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an input-processing subsystem that processes the messages received from receiving components that each receives messages from a communications medium by forwarding each message directed to a management-and-configuration interface to a routing-and-message-forwarding component that returns a corresponding message, and forwarding each message directed to a group to the routing-and-message-forwarding component which returns a corresponding message for each member of the group, and queues the one or more corresponding messages to one or more internal queues; and a post-processing subsystem that dequeues messages from the one or more internal message queues, processes each message dequeued messages from the one or more internal message queues to generate one or more processed messages, and forwards the one or more processed messages to sending components that each sends processed messages to a communications medium. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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Specification