System And Method For Making A Call

• US 20110281546A1
• Filed: 05/04/2011
• Published: 11/17/2011
• Est. Priority Date: 05/12/2010
• Status: Abandoned Application

• Current Assignee: Appsolute Media, LLC
• Original Assignee: Appsolute Media, LLC
• Inventors: Libkind, Alexander V.
• Application Number:
  US13/101,037
• Publication Number:
  US 20110281546A1
• Time in Patent Office: Days
• US Class Current: 455/404.1
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/222 using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

This application describes a method and system for converting an emergency non-voice communication to a voice communication for transmission to a public safety answering point.

Claims

1. A method of providing information from a subject to a public safety answering point (PSAP) comprising

(a) generating a non-voice electronic communication (NVEC) from the subject;

(b) designating the appropriate PSAP for the communication to be sent to;

(c) transforming the NVEC to a voice communication; and

(d) sending the voice communication to the appropriate PSAP.

5. The method of claim 1, wherein the NVEC contains information regarding the type of emergency encountered by the generator of the non-voice electronic communication.

6. The method of claim 1, wherein the non-voice electronic communication is selected from the group consisting of a short message service (SMS) message, a multimedia messaging service (MMS) message, an instant message (IM), and an electronic mail (e-mail) message.

7. The method of claim 1, wherein the NVEC is sent from a cellular phone.

8. The method of claim 1, wherein the voice communication is transferred by voice over internet protocol (VoIP).

9. The method of claim 1, further comprising

(e) the PSAP generating a voice communication;

(f) transforming the voice communication to a NVEC; and

(g) sending the NVEC to the subject.

2. The method of claim 2, wherein the NVEC further comprises information regarding the location of the generator of the NVEC.

3. The method of claim 2, wherein the location information is generated by a global positioning system.

4. The method of claim 3, wherein the address is generated from the global positioning system information with an automatic location identification (ALI) or a master street guide database.

10. A system comprising

(a) a network for receiving NVECs;

(b) a unit that converts the NVECs to voice communication; and

(c) a communication distributing unit that sends converted voice communications to an appropriate public safety answering point (PSAP).

11. The system of claim 10, wherein the system further comprises a non-voice electronic communication sending unit that directs its non-voice electronic communications through the network to the interactive voice response unit and the communication distributing unit.

12. The system of claim 10, wherein the NVECs further comprise information regarding the nature of an emergency.

13. The system of claim 10, wherein the NVECs further comprise information regarding the location of the sender of the non-voice electronic communications.

14. The system of claim 11, wherein the non-voice electronic communication sending unit further comprises a geographic information system (GIS).

15. The system of claim 14, wherein the GIS is a global positioning system (GPS).

16. The system of claim 10, wherein the unit is an interactive voice response unit or a human at a Call Center.