TECHNOLOGY INFRASTRUCTURE-CHANGE RISK MODEL

• US 20110283145A1
• Filed: 05/13/2010
• Published: 11/17/2011
• Est. Priority Date: 05/13/2010
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Nemecek, Rachel, Howie, Charles C., Cowan, John, Hunsaker, Eric, Dunlap, Edward M. JR.
• Granted Patent: US 8,230,268 B2
• Time in Patent Office: Days
• US Class Current: 714/37
• CPC Class Codes: G06F 11/008 Reliability or availability analysis

Abstract

Apparatus and methods for reducing infrastructure failure rates. The apparatus and methods may compile and store data related to the physical devices and applications associated with an infrastructure change. Variables may be derived from the stored data using a range of methods and multiple variable values may be consolidated. A model may be developed based on the values and relationships of the derived variables. The model may be applied to assess the risk of a prospective infrastructure change.

Claims

1. Apparatus for reducing infrastructure failure rates, the apparatus comprising:

machine readable memory configured to store a data object that includes;

an infrastructure change identifier;

a device identifier that identifies a device that is associated with the change; and

an application identifier that identifies a program that is associated with the change; and

a processor that is configured to provide an index that is based on the infrastructure change identifier, the device identifier and the application identifier, the index corresponding to a predicted failure rate.

2. The apparatus of claim 1 wherein the data object stored in machine readable memory further includes an approver identifier that identifies an approving organization associated with the change.

3. The apparatus of claim 1 wherein the data object stored in machine readable memory further includes a team identifier that identifies an implementing team associated with the change.

4. The apparatus of claim 1 wherein:

the device and the program are, respectively, first and second elements of a plurality of elements, each element having an operational association with the infrastructure change, and an element identifier; and

the processor is configured to include in the data object the element identifiers.

5. The apparatus of claim 4 wherein the data object further includes the operational associations of the elements.

6. The apparatus of claim 1 wherein, when the infrastructure change is one of a plurality of infrastructure changes, the device is operationally associated with a first number of the infrastructure changes, and a second number of the infrastructure changes that are operationally associated with the device are infrastructure changes that failed:

the processor is further configured to calculate a failure rate for the device, the failure rate being the second number divided by the first number.

7. The apparatus of claim 1 wherein, when the infrastructure change is a failure, and each of the device and the program is one of a plurality of elements of the change, the processor is further configured to identify, among the plurality of elements of the change, one or more elements that are positively correlated with the failure.

21. The method of claim 1 wherein when the infrastructure change is a failure, and each of the device and the program is one of a plurality of elements of the change, the processor is configured to identify, among the plurality of elements one or more of the elements that are positively correlated with the failure.

8. A computer usable medium having a computer readable program code embodied therein, the computer readable program code adapted to be executed to implement a method for reducing infrastructure failure rates, said method comprising:

receiving an infrastructure change identifier, and including the infrastructure change identifier in a data object stored in machine readable memory;

receiving a device identifier that identifies a device that is associated with the change and including the device identifier in the data object;

receiving an application identifier that identifies a program that is associated with the change and including the application identifier in the data object; and

using a processor, calculating an index that is based on the infrastructure change identifier, the device identifier and the application identifier, the index corresponding to a predicted failure rate.

9. The media of claim 8 wherein the method further comprises receiving an approver identifier that identifies an approving organization associated with the change and including the approver identifier in the data object.

10. The media of claim 8 wherein the method further comprises receiving a team identifier that identifies an implementing team associated with the change and including the team identifier in the data object.

11. The media of claim 8 wherein, in the method:

the device and the program are, respectively, first and second elements of a plurality of elements, each element having an operational association with the infrastructure change, and an element identifier; and

the processor is configured to include in the data object the element identifiers.

12. The media of claim 11 wherein, in the method, the data object further includes the operational associations of the elements.

13. The media of claim 8 wherein, in the method, when the infrastructure change is one of a plurality of infrastructure changes, the device is operationally associated with a first number of the infrastructure changes, and a second number of the infrastructure changes that are operationally associated with the device are infrastructure changes that failed:

the processor is further configured to calculate a failure rate for the device, the failure rate being the second number divided by the first number.

14. The media of claim 8 wherein, in the method, when the infrastructure change is a failure, and each of the device and the program is one of a plurality of elements of the change, the processor is configured to identify, among the plurality of elements of the change, one or more of the elements that are positively correlated with the failure.

15. A method for reducing infrastructure failure rates, said method comprising:

receiving an infrastructure change identifier, and including the infrastructure change identifier in a data object stored in machine readable memory;

receiving a device identifier that identifies a device that is associated with the change and including the device identifier in the data object;

receiving an application identifier that identifies a program that is associated with the change and including the application identifier in the data object; and

using a processor, calculating an index that is based on the infrastructure change identifier, the device identifier and the application identifier, the index corresponding to a predicted failure rate.

16. The method of claim 15, wherein the method further comprises receiving an approver identifier that identifies an approving organization associated with the change and including the approver identifier in the data object.

17. The method of claim 15 wherein the method further comprises receiving a team identifier that identifies an implementing team associated with the change and including the team identifier in the data object.

18. The method of claim 15 wherein:

the device and the program are, respectively, first and second elements of a plurality of elements, each element having an operational association with the infrastructure change, and an element identifier; and

the processor is configured to include in the data object the element identifiers.

19. The method of claim 18 wherein the data object further includes the operational associations of the elements.

20. The method of claim 15 wherein when the infrastructure change is one of a plurality of infrastructure changes, the device is operationally associated with a first number of the infrastructure changes, and a second number of the infrastructure changes that are operationally associated with the device are infrastructure changes that failed:

the processor is further configured to calculate a failure rate for the device, the failure rate being the second number divided by the first number.