METHOD AND SYSTEM FOR INTEGRATING METADATA AND DATA OF A SESSION
First Claim
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1. A computer-implemented method of reconstructing a session, the method comprising:
- receiving one or more audio packets and one or more metadata packets related to a request for assistance (RFA) session;
recording audio data included in the audio packets;
extracting location information from the metadata packets and storing the location information in association with the audio data; and
reconstructing the RFA session by simultaneously replaying audio data and presenting a visual representation of the location information.
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Abstract
Embodiments of the invention are directed to a system and method for reconstructing a session. A method may include receiving audio and metadata packets related to a session. Audio data may be recorded and metadata information may be extracted from the metadata packets and stored in association with the audio data. A session may be reconstructed by simultaneously replaying the audio data and presenting a visual representation of the metadata.
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Citations
18 Claims
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1. A computer-implemented method of reconstructing a session, the method comprising:
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receiving one or more audio packets and one or more metadata packets related to a request for assistance (RFA) session; recording audio data included in the audio packets; extracting location information from the metadata packets and storing the location information in association with the audio data; and reconstructing the RFA session by simultaneously replaying audio data and presenting a visual representation of the location information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system for reconstructing a session, the system comprising:
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a storage system to store audio data related to a request for assistance (RFA) session; a controller to; receive one or more metadata packets related to the RFA session, extract location information from the metadata packets, and cause storage of the location information in association with the audio data; and a computer to receive the audio data and the location information and to reconstruct the RFA session by simultaneously replaying audio data and presenting a visual representation of the location information. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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Specification