Monitoring User Interactions With A Document Editing System

• US 20110289405A1
• Filed: 08/02/2011
• Published: 11/24/2011
• Est. Priority Date: 01/24/2007
• Status: Abandoned Application

• Current Assignee: Multimodal Technologies Incorporated (3M Company)
• Original Assignee: Multimodal Technologies Incorporated (3M Company)
• Inventors: Fritsch, Juergen, Currivan, Christopher M., Koll, Detlef, Schubert, Kjell
• Application Number:
  US13/196,276
• Publication Number:
  US 20110289405A1
• Time in Patent Office: Days
• US Class Current: 715/255
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence

Abstract

A human editor uses a document editing system to edit a draft document. The editor'"'"'s editing behavior is monitored and logged. Statistics are developed from the log to produce an assessment of the editor'"'"'s productivity. This assessment, in combination with assessments of other editors, may be used to develop behavioral metrics which indicate correlations between editing behaviors and productivity. The behavioral metrics may be used to identify including the relative contribution to efficient editing of different editing behaviors. Such information about individual editing behaviors may be used to evaluate the productivity of individual editors based on their editing behaviors, to identify behaviors which individual editors could adopt to improve their productivities, and to identify changes to the editing system itself for improving editor productivity. An editor'"'"'s editing behavior may be “played back” and observed by a human in an attempt to identify the causes of the editor'"'"'s poor productivity.

Claims

1. A computer-implemented method for use with a document editing system and a plurality of documents, the method comprising:

(A) identifying actual editing behavior applied by a user to the document editing system to edit the plurality of documents; and

(B) identifying a modification to the document editing system based on the actual editing behavior.

2. The method of claim 1, further comprising:

(C) making the modification to the document editing system.

3. An apparatus for use with a document editing system and a plurality of documents, the apparatus comprising:

actual editing behavior identification means for identifying actual editing behavior applied by a user to the document editing system to edit the plurality of documents; and

modification identification means for identifying a modification to the document editing system based on the actual editing behavior.

4. The apparatus of claim 3, further comprising:

means for making the modification to the document editing system.