Behavioral Training and Development

• US 20110289443A1
• Filed: 05/19/2010
• Published: 11/24/2011
• Est. Priority Date: 05/19/2010
• Status: Abandoned Application

• Current Assignee: Workforceperformance, LLP
• Original Assignee: Workforceperformance, LLP
• Inventors: Bajer, Javier, Heaven, Craig
• Application Number:
  US12/783,168
• Publication Number:
  US 20110289443A1
• Time in Patent Office: Days
• US Class Current: 715/772
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function
• CPC Class Codes: G06Q 50/20 Education
• CPC Class Codes: G16H 20/70 relating to mental therapies, e.g. psychological therapy or autogenous training

Abstract

Behavioral changes may be generated by providing tools that allow a user to 1) gain awareness of the alignment and misalignment between beliefs, intentions, promises or actions; 2) identify actions to take to restore alignment and create value-added change; 3) define and structure practice to build skills in the above and 4) track progress in achieving resolution of underlying issues and problems. Such tools may include visualizations of a user'"'"'s progress toward a particular behavioral change goal and a user'"'"'s relationship status and relationship quality with other individuals. Additionally, a tool may be provided to provoke the user into evaluating his or her own traits, thoughts and thought processes. The behavioral training may be performed at an individual level as well as for organizations or other groups of individuals. In one example, a coaching hierarchy may be defined that leverages the experiences of more experienced individuals for all less experienced trainees while maintaining manageable training assignments for each coach.

Claims

1. A method comprising:

defining, in a computing system, a coaching hierarchy for an organization comprising a plurality of individuals, wherein a first individual is assigned a coaching role for a second individual and the second individual is assigned a coaching role for a third individual;

defining, in the computing system, an organizational objective configured to modify at least one behavioral aspect of organization;

receiving, by the computing system, a selection of a first goal for attaining behavioral change of the third individual, wherein the behavioral change corresponds to a non-physical attribute of the third individual and is configured to achieve progression toward completion of the organizational objective;

defining, by the computing system, an action for the third individual, wherein completion of the action is configured to progress the third individual toward achieving the behavioral change; and

providing, by the computing system, a visual indication of a completion status of the first goal.

2. The method of claim 1, further comprising, prior to defining the action for the third individual:

displaying a thought process analysis interface including a plurality of self-evaluation questions; and

receiving responses to the plurality of self-evaluation questions from the third individual.

3. The method of claim 1, further comprising receiving a selection of a second goal for attaining behavioral change of a fourth individual, wherein the behavioral change of the fourth individual corresponds to a non-physical attribute of the fourth individual and is configured to achieve progression toward completion of the organizational objective.

4. The method of claim 3, wherein the first and second goals are selected by the second individual.

5. The method of claim 4, wherein the visual indication includes a completion status of all goals assigned to the third and fourth individuals and wherein the visual indication is provided to the second individual.

6. The method of claim 1, further comprising:

receiving coaching feedback relating to the organizational goal from the first individual; and

distributing the coaching feedback to the second and third individuals.

7. The method of claim 1, wherein the action is defined by the third individual.

8. The method of claim 1, further comprising defining a schedule for completing the action by the third individual.

9. One or more non-transitory computer readable media storing computer readable instructions that, when executed, cause an apparatus to:

generate a first graphical user interface comprising an object in a first display state representing a first amount of progress an individual has made toward achieving a behavioral change, wherein the behavioral change corresponds to a non-physical attribute of the individual; and

generate a second graphical user interface upon the user reaching a second amount of progress toward achieving the behavioral change, the second amount of progress being greater than the first amount of progress, wherein the second interface comprises the object in a second display state representing the second amount of progress, and wherein the first state is different from the second display state.

10. The one or more non-transitory computer readable media of claim 9, wherein the computer readable instructions, when executed, further cause the apparatus to:

generate the first interface after generating the second interface and upon determining that the user has not achieved a threshold amount of progress over a specified period of time.

11. The one or more non-transitory computer readable media of claim 9, wherein the computer readable instructions, when executed, further cause the apparatus to:

receive an instruction to review progress made by the individual toward achieving the behavioral change; and

generating an animation of the object progressing from the first display state to the second display state.

12. The one or more non-transitory computer readable media of claim 9, wherein the progress towards achieving the behavioral change is measured by a number of actions performed by the individual.

13. The one or more non-transitory computer readable media of claim 9, wherein the first user interface further comprises a progress tracking toolbar displaying a number of actions completed and a number of actions to be completed.

14. The one or more non-transitory computer readable media of claim 9, wherein the number of actions completed is conveyed in the first user interface using a progress bar and wherein a color of at least a portion of the progress bar is determined based on a recency of a last action completed.

15. The one or more non-transitory computer readable media of claim 14, wherein the at least a portion of the progress bar is displayed in a first color when the last action was completed at most a predefined amount of time prior to a current time and a second color when the last action was completed before the predefined amount of time prior to the current time.

16. The one or more non-transitory computer readable media of claim 14, wherein the computer readable instructions, when executed, further cause the apparatus to:

provide an option allowing a user to select a previous time; and

generate an interface comprising the object in a display state corresponding to the previous time.

17. One or more non-transitory computer readable media storing computer readable instructions that, when executed, cause an apparatus to:

generate a first graphical user interface configured to represent a quality and status of a relationship between a first individual and at least one second individual at a first time, wherein the first graphical user interface includes;

a first image representing the first individual; and

a second image representing the second individual, wherein the placement of the second image relative to the first image corresponds to a level of acquaintance between the first and second individuals and an appearance of the second image represents a quality of the relationship.

18. The one or more non-transitory computer readable media of claim 17, wherein the second image is displayed as being filled to a first point within the image when the quality of the relationship is at a first level and the second image is displayed as being filled to a second point within the image different from the first point when the quality of the relationship is at a second level different from the first level.

19. The one or more non-transitory computer readable media of claim 17, wherein the first and second levels are defined by the first individual.

20. The one or more non-transitory computer readable media of claim 17, wherein the computer readable instructions, when executed, further cause the apparatus to:

generate an animation displaying a progression between the first graphical user interface and a second graphical user interface, wherein the second graphical user interface is configured to represent a quality and status of a relationship between a first individual and at least one second individual at a second time different from the first time.

21. A method comprising:

defining, in the computing system, an objective configured to modify at least one non-physical behavioral attribute of a first individual;

generating, by the computing system, a cognitive analysis tool configured to identify one or more misalignments in a thought process of the first individual in relation to the defined objective;

defining, by the computing system, one or more actions to be completed by the first individual, wherein completion of the one or more actions is configured to correct the one or more misalignments in the thought process of the first individual;

providing, by the computing system, a visual indication of a completion status of the objective, wherein the visual indication includes;

an object representing an amount of progress the first individual has made toward completing the objective, wherein a physical display attribute of the object is configured to change when the amount of progress changes; and

providing, by the computing system, a relationship visualization tool when the objective includes improvement of a relationship between the first individual and a second individual, wherein the relationship visualization tool includes an interface having;

a first image representing the first individual; and

a second image representing the second individual, wherein the placement of the second image relative to the first image corresponds to a level of acquaintance between the first and second individuals and an appearance of the second image represents a quality of the relationship.