Techniques for self adjusting kiosk display information

• US 20110296355A1
• Filed: 05/25/2010
• Published: 12/01/2011
• Est. Priority Date: 05/25/2010
• Status: Active Grant

• Current Assignee: NCR Voyix Corporation
• Original Assignee: NCR Corporation
• Inventors: Hrabosky, Vincent J.
• Granted Patent: US 9,367,226 B2
• Time in Patent Office: Days
• US Class Current: 715/863
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting

Abstract

Techniques for self adjusting kiosk display information are provided. Presentation information is centered within a display of the kiosk. A center location for the presentation information is custom recalibrated within the display based on direction of a user.

Claims

1. A processor-implemented method to execute on a processor configured to execute the method, comprising:

presenting on a display of a kiosk an entry presentation centered within the display;

detecting a touch from a user at a specific location on the display; and

repositioning the entry presentation to be centered at the specific location within the display.

2. The method of claim 1 further comprising, transacting with the user via multiple presentations, each presentation centered at the specific location.

3. The method of claim 2 further comprising, concluding a transaction with the user and representing the entry presentation centered within the display.

4. The method of claim 1 further comprising, altering presentations where each presentation is centered at the specific location and the presentations made by an operator audibly transacting an order with the user that views the presentations on the display.

5. The method of claim 4, wherein altering further includes representing the presentations as order information audibly communicated by the user to the operator and keyed into a terminal by the operator at a drive through window.

6. The method of claim 1, wherein presenting further includes detecting an initial touch from the user that causes the entry presentation to be presented and centered within the display.

7. The method of claim 1, wherein detecting further includes presenting a popup window on the display asking the user to confirm the specific location as a center for the entry presentation.

9. The method of claim 1 further comprising, filling blank areas that are void of information with a custom background color within the display.

8. A processor-implemented method to execute on a processor configured to execute the method, comprising:

receiving a request to re-center information presented on a display of a kiosk; and

repositioning the information within the display to be centered at a location identified by the request.

10. The method of claim 8, wherein receiving further includes detecting a user'"'"'s touch at the location and raising an event as the request.

11. The method of claim 8, wherein receiving further includes receiving an instruction identifying the location with the request from an operator that provides the instruction from a remote and different display screen after making visual contact via a video camera with a car of the user, the display part of a drive through window display.

12. The method of claim 8, wherein receiving further includes receiving an instruction from a video detection service that identifies a height of a driver'"'"'s side window driving through a drive through with the display and using the height to calculate and provide the location.

13. The method of claim 8, wherein repositioning further includes resizing the information to be centered at the location when portions of the information exceed a border of the display.

14. A kiosk, comprising:

a display; and

a processor configured to automatically recalibrate a center point for presentations within the display based on a direction of a user interacting with the kiosk.

15. The kiosk of claim 14, wherein the display is a touch screen.

16. The kiosk of claim 15, wherein the direction is a location on the touch screen that is touched by the user.

17. The kiosk of claim 14, wherein the direction is provided via arrow keys situated on the side of the display and activated by the user.

18. The kiosk of claim 14, wherein the direction is provided via audibly communicated commands from the user recognized and handled by the processor.

19. The kiosk of claim 14, wherein the kiosk is situated inside a business and is accessed via user walking up to the kiosk.

20. The kiosk of claim 14, wherein the kiosk is situated at a drive through window of a business.