SYSTEMS AND METHODS FOR SERVICE ASSURANCE USING VIRTUALIZED FEDERATED PRESENCE INFRASTRUCTURE

• US 20110302292A1
• Filed: 06/02/2010
• Published: 12/08/2011
• Est. Priority Date: 06/02/2010
• Status: Active Grant

• Current Assignee: International Business Machines Company (International Business Machines Corporation), International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Banerjee, Nilanjan, Chakraborty, Dipanjan, Dasgupta, Koustuv, Wang, Xiping, Acharya, Arup, Desai, Chetan, Sarwal, Piyush, Sharma, Shachi
• Granted Patent: US 9,178,952 B2
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 69/08 Protocols for interworking; Protocol conversion
• CPC Class Codes: H04L 69/28 Timers or timing mechanisms used in protocols

Abstract

Systems, methods, apparatuses and program products configured to provide a topology-service tool are described. A presence-federation solution asset is leveraged to address topology-federation problems. A network topology tool takes as input network endpoints, for example caller and callee telephone numbers, determines a network service flow used to connect the network endpoints, and develops a network topology view of the service flow along with associated network device related information.

Claims

1. A method comprising:

accepting query input comprising identification of network connected devices;

communicating the query input to a virtualized presence server; and

obtaining a resolved network topology for the network connected devices of the query input.

2. The method according to claim 1, wherein the resolved network topology includes one or more network elements connecting the network connected devices.

3. The method according to claim 2, wherein the resolved network topology includes device related information relating to the one or more network elements.

4. The method according to claim 3, wherein the device related information comprises information regarding a network problem related to the one or more network elements.

5. The method according to claim 1, wherein the identification of network connected devices comprises a caller identification and a callee identification.

6. The method according to claim 5, wherein the caller identification comprises a phone number and wherein the callee identification comprises a phone number.

7. The method according to claim 1, wherein the virtualized presence server is configured to obtain network topology information related to the query from one or more presence servers.

8. The method according to claim 7, wherein the one or more presence servers is configured to obtain presence information regarding one or more network elements from one or more adapters.

9. The method according to claim 8, wherein the one or more network elements comprise:

network elements connecting the network connected devices to provide service flow to the network connected devices; and

wherein the network elements comprise one or more of edge routers and core routers.

10. The method according to claim 8, where in one or more adapters comprise adapters configured to:

gather data from various heterogeneous network data sources;

transform the data into presence schemas; and

publish the data to one or more presence servers;

wherein said adapters gather the data in real time as and when one or more data changes relating to one or more network events occur.

11. A computer program product comprising:

a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code comprising;

computer readable program code configured to accept query input comprising identification of network connected devices;

computer readable program code configured to communicate the query input to a virtualized presence server; and

computer readable program code configured to obtain a resolved network topology for the network connected devices of the query input.

12. The computer program product according to claim 11, wherein the resolved network topology includes one or more network elements connecting the network connected devices.

13. The computer program product according to claim 12, wherein the resolved network topology includes device related information relating to the one or more network elements.

14. The computer program product according to claim 12, wherein the device related information comprises information regarding a network problem related to the one or more network elements.

15. The computer program product according to claim 11, wherein the identification of network connected devices comprises a caller identification and a callee identification.

16. The computer program product according to claim 11, wherein the virtualized presence server is configured to obtain network topology information related to the query from one or more presence servers.

17. The computer program product according to claim 16, wherein the one or more presence servers is configured to obtain presence information regarding one or more network elements from one or more adapters.

18. The computer program product according to claim 17, wherein the one or more network elements comprise:

network elements connecting the network connected devices to provide service flow to the network connected devices; and

wherein the network elements comprise one or more of edge routers and core routers.

19. The computer program product according to claim 17, wherein the one or more adapters comprise adapters configured to:

gather data from various heterogeneous network data sources;

transform the data into presence schemas; and

publish the data to one or more presence servers;

wherein said adapters gather the data in real time as and when one or more data changes relating to one or more network events occur.

20. An apparatus comprising:

one or more processors; and

a memory operatively connected to the one or more processors;

wherein, responsive to execution of computer readable program code accessible to the one or more processors, the one or more processors are configured to;

accept query input comprising identification of network connected devices;

communicate the query input to a virtualized presence server; and

obtain a resolved network topology for the network connected devices of the query input.